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Public Tickets

Calvin Nguyen wizard viewClosed   Amelia   Updated May 25, 2021 at 2:46pm   3 Most recent comment from Aleksandar Vuković:Hello CalvinThank you for your purchase.Not yet, but this will be possible within the next month (if all goes according to plan). We are going to release a new Customize feature, that will allow you ... Andy Payment GatewayClosed   Amelia   Updated May 25, 2021 at 2:42pm   6 Most recent comment from Aleksandar Vuković:Hi again Andy.This is not Amelia, so unfortunately, I don't have any news for you:If I'm allowed to make changes to active plugins on your website, can I activate Amelia to troubleshoot it? LAFESTA How to specify all employeesClosed   Amelia   Updated May 25, 2021 at 1:03pm   6 Most recent comment from Aleksandar Vuković:You're welcome LAFESTAIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. vamsi Mandatory service extraClosed   Amelia   Updated May 25, 2021 at 12:03pm   4 Most recent comment from [deleted]:Vamsi,I'm afraid, at the moment it's not possible.You can suggest combined Extras as a feature request here, or check if this request was already submitted and vote for it. We are preparing ... Sarah Kornblum plugin stopped workingClosed   Amelia   Updated May 25, 2021 at 10:55am   2 Most recent comment from [deleted]:Hi Sara,thank you so much for contacting!Can you please advise if your Amelia is on version 3.3? Also what issues are occurring for you? [email protected] Events bookingClosed   Amelia   Updated May 25, 2021 at 10:50am   2 Most recent comment from [deleted]:Hi, Maggie!Sorry for the delayed response.And thank you for choosing Amelia.Could you please make sure that you added the Zoom user to these Events in the Event modal? Also, please note that you shou ... samantha wakefield update pluginClosed   Amelia   Updated May 25, 2021 at 10:50am   34 Most recent comment from [deleted]:Hi Samantha,thank you for contacting backYes, you can feel free to delete the plugin; I used it to navigate the database. kham change emailClosed   Amelia   Updated May 26, 2021 at 1:07pm   5 Most recent comment from [deleted]:Hi Kham,I hope that you are wellThe change has been made for both Ticksy and TMS store. [email protected] Adding amelia events to homepageClosed   Amelia   Updated May 25, 2021 at 10:39am   2 Most recent comment from Aleksandar Vuković:Hello MandyThank you for your purchase.If you created Amelia's Events, you need to use one of the event shortcodes:[ameliaevents] - for displaying the events list[ameliaevents type=calendar] - f ... Stefan Szo CalendarsClosed   Amelia   Updated May 25, 2021 at 10:27am   2 Most recent comment from Aleksandar Vuković:Hello StefanSorry for the late response.You can actually do this through your employee's work hours.In there, you can create two different work periods - one that would cover only service 1, and ... Christien Claassen refund paymentsClosed   Amelia   Updated May 25, 2021 at 10:10am   2 Most recent comment from Aleksandar Vuković:Hello ChristienAt the moment canceling or rejecting an appointment doesn't trigger an automatic refund. In Amelia Settings/Payments, you can add descriptions and metaData, which could help you d ... Liv Change phone number placeholderClosed   Amelia   Updated May 25, 2021 at 9:16am   2 Most recent comment from [deleted]:Hi Liv,thank you for contacting usUnfortunately autofilled number "suggestion" is dynamic, and cannot be changed or hidden, without hiding the entire phone number field. Christoph Sonnen Daily appointmentClosed   Amelia   Updated May 25, 2021 at 8:48am   2 Most recent comment from [deleted]:Hi Christoph,thank you for contacting usI apologize for the later response, as we don't work on weekends.You can set up an employee schedule to go from 00:00 to 24:00, and the service duration to ... DoctorZoidberg Mobile version has zoom inClosed   Amelia   Updated May 25, 2021 at 8:44am   7 Most recent comment from Aleksandar Vuković:Hello again.Firstly, I would like to apologize for the late response.The thing about this is that this doesn't happen on all sites, and we can't figure out under which conditions it does occ ... Sara Beltran Beltran Sancho timeschedule accessClosed   Amelia   Updated May 25, 2021 at 8:26am   2 Most recent comment from [deleted]:Hi Sara,thank you for reaching out to usI apologize for the later response, as we don't work on weekends.You can turn off the option of managing for the Employee Panel, in Amelia > Settings > Ro ...