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Public Tickets

Anton Horst Location information in CheckoutClosed   Amelia   Updated November 22, 2021 at 2:17pm   2 Most recent comment from Aleksandar Vuković:Hello AntonSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! You can go to Amelia Settings/Pay ... Camilo Lopez Issue in the calendar viewClosed   Amelia   Updated November 22, 2021 at 12:56pm   12 Most recent comment from Aleksandar Vuković:Hello CamiloThank you for the video and sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! From ... Marco van Gils Loading speed wpamelia / wprocketClosed   Amelia   Updated November 22, 2021 at 12:37pm   2 Most recent comment from Marko Davidović:Hello Marco, Thank you for purchasing Amelia, and for reaching out to us.Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual.  ... Carles Google CalendarClosed   Amelia   Updated November 22, 2021 at 12:27pm   4 Most recent comment from Marko Davidović:Hello Carles, Thank you for purchasing Amelia, and for reaching out to us.The only way you could do this would be for your employees to share their Google Calendars with your admin's Google Calen ... Manuel Blumenstein Can't assign employees to servicesClosed   Amelia   Updated November 22, 2021 at 12:02pm   2 Most recent comment from Miloš Jovanović:Hi Manuel,Thank you for contacting us.Can you please check do you have a customer created on the customers page that has the same email as the admin user? This can happen if you make a booking from th ... Arian Hashemi Multi entryClosed   Amelia   Updated November 22, 2021 at 10:57am   2 Most recent comment from Marko Davidović:Hello Arian, Thank you for purchasing Amelia, and for reaching out to us.If you want the customer to book all 4 appointments when they purchase the package, you need to set the "Minimum bookings requi ... Al Urgent Amelia syncing on multiple websitesClosed   Amelia   Updated November 22, 2021 at 10:37am   4 Most recent comment from Miloš Jovanović:Hi Al,You are welcome. Have a nice day. Fabio Employee Service DurationClosed   Amelia   Updated November 22, 2021 at 10:18am   2 Most recent comment from Marko Davidović:Hello Fabio, Thank you for purchasing Amelia, and for reaching out to us. Sevice durations cant be altered from the employee panel you can change it in Amelia/services/edit service. There you change ... Celia Rousset Duplicate Emails notificationsClosed   Amelia   Updated November 22, 2021 at 8:35am   5 Most recent comment from Marko Davidović:Hello Celia, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Luca Ronchi Pre-fill fields by get parametersClosed   Amelia   Updated November 21, 2021 at 6:48pm   2 Most recent comment from Aleksandar Vuković:Hello LucaSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! I can't say if this will be ... Devan Is it possible to show the DAY in addition to the date in appointment confirmations?Closed   Amelia   Updated November 21, 2021 at 6:24pm   2 Most recent comment from Aleksandar Vuković:Hello DevanSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! I am sorry to disappoint you, bu ... Johann Upgrade to proClosed   Amelia   Updated November 21, 2021 at 5:01pm   4 Most recent comment from Aleksandar Vuković:Hey JohannSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!Please download the file attached t ... Floran PATIENCE Different schedule between week 1,3 and 2,4 of a month​Closed   Amelia   Updated November 21, 2021 at 11:03am   4 Most recent comment from Aleksandar Vuković:Hello again FloranSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! I'll make sure to for ... Glenn Ryan minor issuesClosed   Amelia   Updated November 21, 2021 at 10:56am   2 Most recent comment from Aleksandar Vuković:Hello GlennSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! 1. Are you referring to the front ... Pedro Martín Purchase CODEClosed   Amelia   Updated November 20, 2021 at 9:53am   2 Most recent comment from Marko Davidović:Hey Pedro, Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience!As far as I can see in our system, ...