How can customers view our handle outstanding balances if they onl made a deposit? Is there a way to bill from paypal or woocommerce within amelia?
Thank you for reaching out to us.
It is only possible to send invoices automatically if you use our integration with WooCommerce and set taxes and invoices for each product, as Amelia itself does not have this particular feature.
You can find out more about our integration with WooCommerce here.
Feel free to contact us if you have any other questions.
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I just integrated woocommerce and am not seeing that Amelia sends the "remaining balance" after client pays the deposit. For example, in their woocommerce receipt it does not show that they have a remaining balance. What am I missing?
Can you please provide us with the screenshots of the issue that you are dealing with?
Looking forward to your reply.
If they pay a deposit only it does not display the remaining amount on the woocommerce receipt. HOw do I use woocommerce as you said to "send invoices automatically if you use our integration with WooCommerce and set taxes and invoices for each product, " if the invoices woocommerce sends out does not display the remaining amount he customer still owes me? I see nothing on the backend of woocmmerce that indicates that a client has an outstanding balance to be paid.
Attached files: Screen Shot 2022-01-20 at 9.10.49 AM.png
Thank you for your patience.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.