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Public Tickets

Patrick Meijer ENter coupon codeClosed   Amelia   Updated November 18, 2021 at 10:17am   3 Most recent comment from Aleksandar Vuković:Hey PatrickSorry for the late response, our team is cut in half again due to Covid-19 infections.I'm glad to see you found the coupons.If you have any further questions or issues, please feel fr ... Carlo Magnoni Emplyee pasword configurationClosed   Amelia   Updated November 19, 2021 at 12:18pm   29 Most recent comment from Aleksandar Vuković:Just a quick update, Carlo.The task was created for our developers, and it's currently in the testing phase with our QAs. If everything goes according to plan, the fix will be included in our ne ... Arian Hashemi TimingClosed   Amelia   Updated November 18, 2021 at 8:51am   6 Most recent comment from Marko Davidović:Hello Arian,We are glad that we're able to help you. If you have more questions please feel free to open another ticket. Helmut Berger Add more fields in Employee and ServiceClosed   Amelia   Updated November 18, 2021 at 8:22am   8 Most recent comment from [deleted]:Hi Yash,Yes, the Note field isn't available in the employee panel, unfortunately. The only way for employees to access and edit it is if they login to the WP back-end - so in this case, they sho ... DIDIER LOPES Events checkout Woocommerce issueClosed   Amelia   Updated November 18, 2021 at 8:17am   6 Most recent comment from Marko Davidović:Hello Didier,We are glad that everything is fine now. If you have any further questions please don't hesitate to ask. Jaya Tech support login needed?Closed   Amelia   Updated November 18, 2021 at 8:11am   4 Most recent comment from [deleted]:Hi Jaya, Ah yes, then it is probably because of that - you shouldn't access the Amelia panels while logged in as an admin to WP , but only in incognito mode or while logged in as a customer or ... Danielle Thwaites syncing my google calendar into amelia visa versaClosed   Amelia   Updated November 17, 2021 at 4:36pm   32 Most recent comment from [deleted]:Hello Precillia, I responded earlier to the ticket you opened regarding this matter, so we can continue solving this there, thank you. Sorry that you waited a bit for the response. If you have any ... Precillia CACHACOU calendar synchronizationClosed   Amelia   Updated November 17, 2021 at 3:56pm   2 Most recent comment from [deleted]:Hello Precillia,Thank you for your purchase. Could you please tell me have you followed our instructions for the Google sync in Amelia and connected Employees to their Google calendars successful ... Abhijeet Deshpande Service package availability on first Monday of every monthClosed   Amelia   Updated November 17, 2021 at 2:04pm   7 Most recent comment from [deleted]:Hello Abhijeet!Thank you for the kind reply, I'm glad the information was helpfulIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Katrin Bug: Appointment is assigned to wrong staff member after editClosed   Amelia   Updated November 17, 2021 at 1:42pm   2 Most recent comment from [deleted]:Hi Katrin,thank you for reaching out to usPlease check if Employee perhaps has an admin role in WordPress when he is logged into the backend, or and Admin role is active in general when he is accessin ... Pawel NotificationsClosed   Amelia   Updated November 17, 2021 at 1:13pm   10 Most recent comment from Marko Davidović:Hello Pawel,We are glad that we were able to help you.If you have any further questions please don't hesitate to ask. David Robinson How "Events" are shown on the front-endClosed   Amelia   Updated November 17, 2021 at 12:48pm   6 Most recent comment from Aleksandar Vuković:Sorry for the late response, David, Blazenka is out of the office, so we're taking over her tickets until she comes back.We're glad to see the issue has been resolved.If you have any further ... Zoe Soon Emails unable to sendClosed   Amelia   Updated November 17, 2021 at 12:27pm   2 Most recent comment from Aleksandar Vuković:Hello ZoeIssue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings. 2. Your webs ... Floran PATIENCE Sync with google calendarClosed   Amelia   Updated November 17, 2021 at 12:27pm   2 Most recent comment from Marko Davidović:Hello Floran, Thank you for purchasing Amelia, and for reaching out to us. Synchronization with Google Calendar is not supported in the Event booking at the moment. But it is on our "to-do list" and ... Marco Fettes Sorting customers by last name possible?Closed   Amelia   Updated November 17, 2021 at 12:05pm   4 Most recent comment from [deleted]:That's wonderful, Marco, glad to hear it has been resolved!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.