As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Ronald Marcelo Integración con Google CalendarClosed   Amelia   Updated December 23, 2023 at 5:08am   3 Most recent comment from Ronald Marcelo:Integración con Google Calendar HOLA, segui todos los pasos y no he podido configurar - integrar google calendar con amelia Programador NO SOY  quiero vincular con el calendario de la empresa y con ... Damian James Holiday bookingsClosed   Amelia   Updated February 2, 2022 at 3:50pm   2 Most recent comment from Stanislav Snagovskiy:Hello Damian,Thank you for reaching out to us.Our plugin currently supports time slot booking during one day, so if it is just renting holiday homes, then it is possible to use our plugin for this. I ... Alec Erlebacher Allow Employees to delete EventsClosed   Amelia   Updated February 2, 2022 at 3:01pm   4 Most recent comment from Uroš Jovanović:Hello Alec,Thank you for your feedback.Unfortunately, as of now, only users with Admin roles can delete in AmeliaPlease feel free to search through our feature suggestion page, and see if someone may ... Lavinia Cometti bookingClosed   Amelia   Updated February 2, 2022 at 1:57pm   2 Most recent comment from Stanislav Snagovskiy:Hello Lavinia,Thank you for reaching out to us.The plugin can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it ha ... Fore How to set up a subscriptionClosed   Amelia   Updated February 2, 2022 at 1:54pm   4 Most recent comment from Stanislav Snagovskiy:You're welcome Fore, When you configure recurring appointments (https://wpamelia.com/recurring-appointments/) you can choose whether they will all be paid online, or if the customer will only pay ... damien Will BIG PROBLEMClosed   Amelia   Updated February 2, 2022 at 1:16pm   3 Most recent comment from Marko Davidović:Hello Damien, Thank you for purchasing our product, and for reaching out to us.We are glad that everything has been sorted out. If you have any more questions please feel free to open another ticket. Jarno Kylander CouponClosed   Amelia   Updated February 2, 2022 at 12:52pm   4 Most recent comment from Marko Davidović:Hello Jarno,Unfortunately currently, there is no such feature built-in. I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when t ... Ian Marjanovic reservation asigned to wrong employeeClosed   Amelia   Updated February 2, 2022 at 12:04pm   4 Most recent comment from Stanislav Snagovskiy:Dear Ian,Thanks for the clarification, I'm waiting for screenshots from you.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and t ... Yeman Boya Multiple service on booking formClosed   Amelia   Updated February 2, 2022 at 11:58am   5 Most recent comment from Uroš Jovanović:Hello Yeman,I understand. That option is currently not available but this feature will be implemented in the future, but unfortunately, I cannot provide you with ETA on when this will be implemented. ... Rita Pinhão TranslationClosed   Amelia   Updated February 2, 2022 at 11:43am   2 Most recent comment from [deleted]:Hi RitaThank you for reporting about a mistake in the translation.It was forwarder to our developers, and should be included into the next plugin update. Brigitte Schweizer No Booking-Notifications sent - help neededClosed   Amelia   Updated February 2, 2022 at 11:40am   4 Most recent comment from Uroš Jovanović:Hello Brigitte,Apologies for the misunderstanding. Glad to hear that the issue has been resolved.Feel free to contact us if you have any other questions. Lavinia Cometti cancelled eventsClosed   Amelia   Updated February 2, 2022 at 11:40am   4 Most recent comment from Marko Davidović:Hello Lavinia, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. MELISSA Woocommerce Amelia - Pending PaymentClosed   Amelia   Updated February 2, 2022 at 11:30am   2 Most recent comment from Uroš Jovanović:Hello Melissa,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Karl Blaza Export AppointmentsClosed   Amelia   Updated February 2, 2022 at 10:45am   2 Most recent comment from Uroš Jovanović:Hello Karl,Thank you for reaching out to us,Unfortunately, there is currently no option to export appointments from the employe panel, as that can only be done from the back-end. Please feel free to ... sylvain Customer phone number not savedClosed   Amelia   Updated February 2, 2022 at 9:53am   2 Most recent comment from Uroš Jovanović:Hello Sylvain,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...