As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Jsabelle Bookings can be made even after the subscription endsClosed   Amelia   Updated February 10, 2022 at 7:02am   2 Most recent comment from [deleted]:Hi JsabelleYou're right, the package duration limits the validity of the package.So, if you set the package duration to be 2 months, your customers will have 2 months to book appointments. Those ... Daniel Rubín Custom fieldsClosed   Amelia   Updated February 9, 2022 at 11:05pm   10 Most recent comment from Uroš Jovanović:Hello Daniel,You can find all the available placeholders that can be used on the notification page.Feel free to contact us if you have any other questions. CHAD RIDER help with displaying busy time to publicClosed   Amelia   Updated February 9, 2022 at 4:29pm   4 Most recent comment from Stanislav Snagovskiy:Dear Chad,I hope you're doing well.I'm sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.For appointments, we have a St ... Stacey Xenidis Notification when text $$ runs out?Closed   Amelia   Updated February 9, 2022 at 4:22pm   2 Most recent comment from Uroš Jovanović:Hello Stacey,Thank you for reaching out to us.Unfortunately, there is currently no notification when the money runs out. I have added this as a feature suggestion and it should be added in one of the ... Bastien Display all events per day in Event CalendarClosed   Amelia   Updated February 9, 2022 at 2:32pm   4 Most recent comment from Stanislav Snagovskiy:Dear Bastien,Hope everything is well with you.I'm sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Thank you for your sugg ... sumit Price amount not showingClosed   Amelia   Updated February 9, 2022 at 2:31pm   6 Most recent comment from Marko Davidović:Hello Sumit,Thank you very much for your kind words, it means a lot to us. We are sending you an SMS credit code 5BBDDBD7 as a small token of attention from us.If you have any more questions or if yo ... Yorgos kastritseas calendarClosed   Amelia   Updated February 9, 2022 at 1:40pm   2 Most recent comment from Marko Davidović:Hello Yorgos, Thank you for purchasing our product, and for reaching out to us. User or appointment details can be displayed in Google Calendar. You just need to put placeholders in Event Descriptio ... Atlantis stop the override Maximum allowed spots value.Closed   Amelia   Updated February 9, 2022 at 1:31pm   6 Most recent comment from Marko Davidović:Hello,Unfortunately what you are trying to achieve simply isn't possible with the current feature of the plugin. The event feature is designed for people not for the rooms that is why it asks f ... Bram Vanthournout Add extraClosed   Amelia   Updated February 9, 2022 at 1:27pm   4 Most recent comment from [deleted]:We're here to help youIf you have any further questions or issues, please feel free to open a new ticket. An De Smedt adding TAXClosed   Amelia   Updated February 9, 2022 at 12:45pm   2 Most recent comment from Marko Davidović:Hello An, Thank you for purchasing our product, and for reaching out to us.I'm afraid there isn't a possibility of adding tax to prices in Amelia with its current built-in features, unfortun ... MariusDesign Customers profil and front-end page make no sense and we just have to deal with itClosed   Amelia   Updated February 9, 2022 at 12:35pm   8 Most recent comment from Uroš Jovanović:Hello Marius,Glad to hear that that helped you.Feel free to contact us if you have any other questions. Nourish Coaches one service with two employeesClosed   Amelia   Updated February 9, 2022 at 12:32pm   2 Most recent comment from [deleted]:Hi NourishThank you for reaching out to us.Please go to Amelia / Customize, and click on the edit icon (pencil) next to the Employee field. You need to disable "Display Field" option here.If you have ... Luisa Braga Showing packages and servicesClosed   Amelia   Updated February 9, 2022 at 12:08pm   4 Most recent comment from [deleted]:Hi LuisaI'm afraid, at the moment it's possible to display only one Category with the current shortcodes. You can suggest this "multiple categories" shortcode as a feature request here, or ... Dirk datesClosed   Amelia   Updated February 9, 2022 at 12:03pm   2 Most recent comment from [deleted]:Hello DirkThank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lo ... Matteo Scarpellini Booking malfunctioningClosed   Amelia   Updated February 9, 2022 at 11:53am   4 Most recent comment from Stanislav Snagovskiy:Dear Matteo,Hope everything is well with you.Please don't create multiple tickets with the same problem, it increases the speed of response and slows down the support team. We are already dealing ...