Public Tickets
Suresh
Notification EmailClosed
Amelia
Updated August 15, 2021 at 10:11pm
21
Most recent comment from [deleted]:Suresh,I couldn't complete the booking since WooCommerce required a payment anyways. If you want to allow on-site payment in Woo, you should enable the "Cash on delivery" option in Woo settings.� ...
Diego
event creationClosed
Amelia
Updated August 15, 2021 at 1:15pm
2
Most recent comment from [deleted]:Hi Diego,Thank you for reaching out to usYou can set a recurring event that will repeat weekly so if you pick out Monday and Thursday, and set it to weekly it will repeat like that. However, please m ...
Tawewat
How can I get zoom linkClosed
Amelia
Updated August 15, 2021 at 9:10am
4
Most recent comment from [deleted]:Hi Tawewat,I see; I'm afraid that this is currently not possible.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and ...
Paulo Cantante
ameliacustomerpanel login vs wordpress loginClosed
Amelia
Updated August 15, 2021 at 8:59am
16
Most recent comment from [deleted]:Hi Marco!Thank you for reaching out to usThis cannot be blocked I'm afraid; you can try turning off the option Check For Existing Email in Amelia > Settings > Roles > Customer, however, this mo ...
Tim
Notification templates are blankClosed
Amelia
Updated August 14, 2021 at 11:03am
2
Most recent comment from [deleted]:Hi Tim,thank you for reaching out to usI see that you have Grammarly; please turn it off when managing Notifications. We are aware of this and working to release a fix in the future.
Matthew Hellier
Notification zoom linkClosed
Amelia
Updated August 14, 2021 at 10:40am
4
Most recent comment from [deleted]:Hi Matthew,yes unfortunately this is the alignment of the placeholder at the moment; we will see to add more customization to it.For the site are you looking for our store or Amelia site?
Jarno Kylander
Why do I have to input purchase code for every ticket?Closed
Amelia
Updated August 14, 2021 at 10:34am
2
Most recent comment from [deleted]:Hi Jarno,agreed; this is something that Ticksy requests for identification, as surprisingly it does not have a "connected to account" information automatically and customers sometime have more than on ...
Theodore Henry
Location dependent on input from a custom fieldClosed
Amelia
Updated August 14, 2021 at 9:40am
3
Most recent comment from [deleted]:Hi Theodore!I'm glad that you have found a solution; you can also use [ameliacatalog] view to display your categories firstIf you have any further questions or issues, please feel free to open a ...
Gerardo Camorlinga
Coupon for PackagesClosed
Amelia
Updated August 14, 2021 at 9:36am
4
Most recent comment from [deleted]:Hi Gerardo!Thank you for the submission; yes, and users will be able to vote on it nowIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
radbase
errorClosed
Amelia
Updated August 14, 2021 at 9:26am
9
Most recent comment from [deleted]:Hi there!True, Google Translate can be very troublesome.I'm glad to hear first issue is goneFor the other issue, please check Amelia > Settings > Integrations > Google > Return Busy Slots need ...
Nathan Morris
Amelia Employee Bios and LinksClosed
Amelia
Updated August 14, 2021 at 8:55am
2
Most recent comment from [deleted]:Hi Nathan,thank you for reaching out to usIt probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with ...
Thomas
RepaymentClosed
Amelia
Updated August 14, 2021 at 7:27am
4
Most recent comment from [deleted]:Hi Thomas,in that case yes!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Paul Spalvieri
error exporting customer infoClosed
Amelia
Updated August 14, 2021 at 7:10am
4
Most recent comment from [deleted]:Hi Paul!I was shocked to open this one yesterday and I have to apologize - this case was fully transferred to our senior a long while ago, but it seems that it never reached him (it was not visible as ...
Matthew Bambrick
PackageClosed
Amelia
Updated August 13, 2021 at 11:46pm
6
Most recent comment from [deleted]:Matthew,Thank you for sharing with us.We didn't test this solution before, but theoretically, it should work fine. The only thing that won't work is the payment status in Amelia for addition ...
Laura
New timesClosed
Amelia
Updated August 13, 2021 at 5:57pm
2
Most recent comment from [deleted]:Hi, Laura,Thank you for choosing Amelia.Please make sure that the WP time zone is set to the City and not to the UTC format.Also, please provide us with screenshots of your Emloyee's working hou ...