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Public Tickets

Athanasios Mousiolis URGENT Amelia broke!Closed   Amelia   Updated October 14, 2021 at 8:44am   5 Most recent comment from [deleted]:Hi Athanasios,thank you for the kind reply!Our work hours are 10:00 - 17:00 (can vary up to 1-2 hours) CET Monday - Friday, and we have also implemented working weekends; so you can expect a response ... Steve Bourne configuring emailClosed   Amelia   Updated October 14, 2021 at 8:04am   6 Most recent comment from [deleted]:Hi Steve,thank you for letting us know it worked, I'm happy to hear thatIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Aaron Sternberg More information in google calendarClosed   Amelia   Updated October 14, 2021 at 6:44am   3 Most recent comment from [deleted]:Hi Aaron!Thank you for reaching out to usYou can add customer information that will show in the Google Calendar, by going to Amelia > Settings > Integrations > Google Calendar, and filling out the se ... Jonathan CategoriesClosed   Amelia   Updated October 14, 2021 at 6:33am   2 Most recent comment from [deleted]:Hi Jonathan,thank you for reaching out to usI'm afraid that all categories are separate so you would need to create one category with services you need, then duplicate that category and rename i ... 100% Leiden Change text when no employees or services assignedClosed   Amelia   Updated October 14, 2021 at 6:22am   2 Most recent comment from [deleted]:Hi Leiden,thank you for reaching out to usThis line can be translated using POEDIT or Loco Translate easily. I suggest installing Loco Translate, since it's within WordPress and it has a simple ... James Fouché Changing the employer and/or location of an appointmentClosed   Amelia   Updated October 13, 2021 at 10:30pm   4 Most recent comment from [deleted]:James,Thank you for sharing with us. I never experienced that, to be honest, so that's something surprising to me as well.Please feel free to contact us if you have any other questions.Best Regar ... Israel Vazquez You cannot choose extras within a packageClosed   Amelia   Updated October 13, 2021 at 9:56pm   2 Most recent comment from [deleted]:Hi, Israel,Thank you for reaching out to us.I'm afraid, Extras won't work in Packages since Packages have a fixed price, and extras usually are meant to be paid, and that would change the t ... Vincent ORosco custom fieldClosed   Amelia   Updated October 13, 2021 at 9:39pm   2 Most recent comment from [deleted]:Hi, Vincent,Thank you for choosing Amelia.I'm afraid, at the moment we have only these custom fields available: https://wpamelia.com/custom-fields/As you probably already know, there's no ... Notumi INC SMS Messages not working and SMS Notifications Panel not loadingClosed   Amelia   Updated October 13, 2021 at 9:12pm   5 Most recent comment from [deleted]:Hi thereThank you for the update, we will make sure to save this for future reference.Do let us know if there is anything else we can assist you with.Have a wonderful day!  ANDRE Clients dataClosed   Amelia   Updated October 13, 2021 at 9:03pm   2 Most recent comment from [deleted]:Hi AndreThank you for reaching out to us.Can you please tell us more about the issue you are facing.Are you able to access the dashboard or you are not able to load the form on the front end?If you do ... Adam Mosselson customer an employee panelClosed   Amelia   Updated October 13, 2021 at 7:41pm   13 Most recent comment from [deleted]:Hi AdamUnfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP, and it might take significant time to investigate and replicate the issue ... Ryo Okada serviceClosed   Amelia   Updated October 13, 2021 at 7:31pm   2 Most recent comment from [deleted]:Hi RyoThank you for reaching out to us.You can create two separate services, one will have a duration of 4 hours and the employee assigned to it will have the desired working hours set in his schedul ... Candice CSV ExportClosed   Amelia   Updated October 13, 2021 at 7:25pm   2 Most recent comment from [deleted]:Hi Candice Thank you for reaching out to us. Unfortunately this cannot be achieved using the plugin's builtin features. It's not possible to separate data automatically, I'm afraid. Th ... Khava notificationsClosed   Amelia   Updated October 13, 2021 at 6:52pm   2 Most recent comment from [deleted]:Hi KhavaThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Fe ... Rhett Front End Calendar DisplayClosed   Amelia   Updated October 13, 2021 at 6:25pm   2 Most recent comment from [deleted]:Hi RhettThank you for reaching out to us.If you don't want to allow your employees access to the backend you can use our front end employee panel where your employees can log in and manage their ...