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Public Tickets

Robert-Jan custom fields in ameliaClosed   Amelia   Updated November 19, 2021 at 4:00pm   2 Most recent comment from Miloš Jovanović:Hi Robert Jan, Thank you for your inquiry.At the moment customers can only enter their address through the custom field and this can't be prefilled for existing customers at the moment. I will fo ... Samir Automatic emailClosed   Amelia   Updated November 19, 2021 at 3:21pm   7 Most recent comment from Aleksandar Vuković:Hello Samir.Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! It seems that for the past coupl ... Julius Amelia popup Elementor integrationClosed   Amelia   Updated November 19, 2021 at 2:10pm   2 Most recent comment from Miloš Jovanović:Hi Julius,Thank you for your inquiry.Can you please follow our detailed explanation added in this article https://tmsplugins.ticksy.com/article/17640/ and try to set the shortcode following this exp ... Paal Joachim Romdahl New Employee screen: Not able to select existing WordPress user.Closed   Amelia   Updated November 19, 2021 at 2:01pm   4 Most recent comment from Aleksandar Vuković:We're glad to see this was resolved, Joachim.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Daria How can I tell how many appointments customer has in their packageClosed   Amelia   Updated November 19, 2021 at 12:01pm   4 Most recent comment from Aleksandar Vuković:Hello again DariaSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! At the moment, you can only ... Robert-Jan service custom durationClosed   Amelia   Updated November 19, 2021 at 11:12am   3 Most recent comment from Aleksandar Vuković:Hey Robert-JanJust one addition - you can add Extras to your services, so people can add extra time if they need it.For example, you can add an extra "Extra 1 hour", and set the maximum quantity for ... Andreas Rich Snippet Event CodeClosed   Amelia   Updated November 19, 2021 at 10:59am   2 Most recent comment from Marko Davidović:Hello Andreas, Thank you for purchasing Amelia, and for reaching out to us. To be honest we didn't have any request for this feature but please feel free to search through our feature suggestion ... George Taro Prefill SelectionsClosed   Amelia   Updated November 19, 2021 at 10:53am   4 Most recent comment from Marko Davidović:Sorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! Agents assigned to your tickets will respond ... Ryo Okada integrationsClosed   Amelia   Updated November 19, 2021 at 10:51am   2 Most recent comment from Aleksandar Vuković:Hello RyoSorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! Amelia doesn't have date and t ... Jaya WP Mail Setting Not Working with my siteClosed   Amelia   Updated November 19, 2021 at 10:19am   2 Most recent comment from [deleted]:Hello Jaya,  Yes, in most cases, if you have some other plugin for this purpose, sending emails/ SMTP, on your website, then you need to choose WP Mail as a Mail service in Amelia and it will use tha ... Stanley John Kebite employee panel wont workClosed   Amelia   Updated November 19, 2021 at 9:14am   4 Most recent comment from Aleksandar Vuković:Hello StanleySorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! Can you please explain in a bit ... Konrad Amelia Not loading up in the front end of the websiteClosed   Amelia   Updated November 18, 2021 at 11:10pm   16 Most recent comment from Aleksandar Vuković:Hey Konrad.It's supposed to work both with the shortcode and with the Elementor widgets - that's why they're there. I just focused on the shortcode, since you said it doesn't work ... TAFF Event TicketingClosed   Amelia   Updated November 18, 2021 at 3:30pm   4 Most recent comment from [deleted]:Hi Taff!You can add it if it's a "constant" code, if it does not change with each customer; it can be inserted as an Image into the template.If you have any further questions or issues, please fe ... Tania Hiatt Buddy BossClosed   Amelia   Updated November 18, 2021 at 3:21pm   4 Most recent comment from [deleted]:Hi Tania,thank you for your timeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Fatma Events AttendeesClosed   Amelia   Updated November 18, 2021 at 2:59pm   4 Most recent comment from Miloš Jovanović:Hi Fatma,We are glad to hear this worked.Have a nice day!