As previously announced via banners and our newsletters, support is no longer available through this platform.

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Public Tickets

Sean [ameliasearch today=1]Closed   Amelia   Updated February 7, 2022 at 8:19am   4 Most recent comment from [deleted]:Glad to hear the issue is resolved, SeanIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Manue CIVIS receipt for your Amelia Developer SubscriptionClosed   Amelia   Updated February 7, 2022 at 6:46am   2 Most recent comment from [deleted]:Hi ManueI can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/2973533/ For future reference, please don't open mul ... valentina de caro scheduled hourClosed   Amelia   Updated February 6, 2022 at 10:22pm   2 Most recent comment from Uroš Jovanović:Hello Valentina,Thank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inhe ... arifah Email ReminderClosed   Amelia   Updated February 5, 2022 at 6:21pm   2 Most recent comment from Stanislav Snagovskiy:Hello Arifah,Thank you for reaching out to us.cron is a Linux utility which schedules a command or script on your server to run automatically at a specified time and date. A cron job is the schedul ... Frank Huntley Poor communications preventing upgradesClosed   Amelia   Updated February 5, 2022 at 5:47pm   2 Most recent comment from Stanislav Snagovskiy:Hello Frank, Thank you for reaching out to us. If you activated the purchase code in Amelia Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, ... Glenn Import Google Calendar events into Amelia pluginClosed   Amelia   Updated February 4, 2022 at 5:32pm   4 Most recent comment from Stanislav Snagovskiy:Dear Glenn,You are welcome. I am glad that now everything is working fine. If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a great ... Aakash Sharma Issues in Amelia pluginClosed   Amelia   Updated February 4, 2022 at 5:16pm   2 Most recent comment from Stanislav Snagovskiy:Hello Aakash, Thank you for reaching out to us. You need to check your employee's Assigned Services and Work Hours, you probably missed something. Please provide me a temporary WP-admin (admini ... Jenny Improvement: Added option to disable Polyfill.js scriptClosed   Amelia   Updated February 4, 2022 at 2:45pm   2 Most recent comment from [deleted]:Hi JennyThank you for reaching out to us.Polyfill.js is included because there's a small percentage of customers that still use old Internet Explorer browsers, but you can disable Polyfill.js by ... Jimbo Clark Remove locations from Services sign upClosed   Amelia   Updated February 4, 2022 at 2:24pm   3 Most recent comment from Marko Davidović:Hello Jimbo, We are everything has been sorted out. If you have any more questions please feel to open another ticket. Jacques Keep time slot available for remaining capacityClosed   Amelia   Updated February 4, 2022 at 2:23pm   4 Most recent comment from [deleted]:Hi Jacques You can add customer information that will show in the Google Calendar, by going to Amelia > Settings > Integrations > Google Calendar, and filling out the section Event Description by cli ... Heiner regulate number of bookingsClosed   Amelia   Updated February 4, 2022 at 1:15pm   4 Most recent comment from [deleted]:Hello HeinerWe're sorry that Amelia doesn't fit your needs currently. Maybe in the future you'll find it more suitable, as we keep develop it and implement new features all the time.Bes ... SMA Pilates PackagesClosed   Amelia   Updated February 4, 2022 at 12:19pm   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us.Unfortunately currently, there is no such feature built-in. I'll kindly ask you to add it as a feature suggestion on thi ... Philippe Alain Denis Blanc Clearing Data for fresh production startClosed   Amelia   Updated February 4, 2022 at 11:35am   14 Most recent comment from Stanislav Snagovskiy:Dear Philippe,I hope you're doing well.This are pulled from these tables: wp_amelia_locations_views, wp_amelia_providers_views, wp_amelia_services_views.This table's content can only b ... Rosetta Facciolini highlight the names in the admin panel with CSSClosed   Amelia   Updated February 4, 2022 at 11:11am   12 Most recent comment from Marko Davidović:Hello Rosetta, Of course, we understand you and we hope that it will be optimized in the future for people with disabilities. We wish you all the best. Uros Test ticketClosed   Amelia   Updated February 3, 2022 at 5:15pm   1 Most recent comment from Uros:Test