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Public Tickets

Mikey Haklander Bug adding clientsClosed   Amelia   Updated August 3, 2021 at 7:50am   7 Most recent comment from Aleksandar Vuković:You're welcome, MikeyGlad I could be of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jeffrey using WP login form instead of customer/employee panel login formClosed   Amelia   Updated August 2, 2021 at 3:06pm   2 Most recent comment from [deleted]:Hi Jeffrey!Thank you for reaching outUnfortunately WP Customer Role Users are separate from Customer Panel user login; they cannot be connected at the moment.But I did receive requests for this possib ... Mandy Oldfield search booking viewClosed   Amelia   Updated August 2, 2021 at 2:02pm   7 Most recent comment from [deleted]:Hi Mandy,thank you for contacting back!Are you able to locate ameliabooking folder on your pc / laptop? If so please delete it.Then, go to WordPress backend (wp admin) and there go to Plugins > Add Ne ... Tanya No process time optionClosed   Amelia   Updated August 2, 2021 at 11:34am   17 Most recent comment from Aleksandar Vuković:Hello GianniThank you for reaching out to us, but please translate your further responses into English - it is the only supported language.Thank you for your suggestion, your vote has been forwarded t ... Howard Weng Page scrolling down to the bottom after click on bookingClosed   Amelia   Updated August 2, 2021 at 11:30am   4 Most recent comment from Aleksandar Vuković:Hey HowardI booked a test appointment for August 3rd, using the mobile device, and it did scroll all the way up.The only thing is that you need to wait for a few seconds before it does that. As shown ... Kara Noreika Where user bookings stored in database?Closed   Amelia   Updated August 2, 2021 at 12:29pm   7 Most recent comment from Aleksandar Vuković:One more thing.Since you want to revert the state, that's a bit problematic. You would need to perform an UPDATE for NULL columns "packageCustomerServiceId" in "wp_amelia_customer_booking" table ... Pedro Problemas con Pagos PaypalClosed   Amelia   Updated August 2, 2021 at 9:34am   5 Most recent comment from [deleted]:Hi Pedro,thank you for reaching out; as Liza advised, the issue is already addressed in the other ticket so you can continue the conversation there - we will provide another solutionWe ask to keep 1 t ... Otavio Darowisch Do you have any integration with Google Tag Manager?Closed   Amelia   Updated August 1, 2021 at 8:59pm   2 Most recent comment from [deleted]:Hi, Otavio,Thank you for choosing Amelia.I'm afraid, at the moment we don't have integration with Google Tag Manager.It probably can be done with some custom work, but our developers are v ... Tieghisti Habtom Book via Social MediaClosed   Amelia   Updated August 1, 2021 at 8:56pm   2 Most recent comment from [deleted]:Hi again, Tieghisti,Thank you for choosing Amelia.I'm afraid, at the moment it's possible to book appointments only in Amelia booking form on the site.We are always looking for ideas on how ... christopher Booking spaces not servicesClosed   Amelia   Updated August 1, 2021 at 8:51pm   11 Most recent comment from [deleted]:Hi, Christopher,Sorry to hear that. Could you please confirm if the email address that you used for the purchase was [email protected], so we will be able to investigate why you didn't recei ... Emilie Ducher employeesClosed   Amelia   Updated August 1, 2021 at 6:37pm   2 Most recent comment from [deleted]:Hi, Emilie,Thank you for choosing Amelia.Please make sure that Services are assigned to these Employees in the Employees' profiles, and that Services' durations (including Buffer time) don& ... Matthew Can't activateClosed   Amelia   Updated August 1, 2021 at 6:34pm   2 Most recent comment from [deleted]:Hi, Matthew,Thank you for choosing Amelia.Did you have Amelia Lite installed on your site before? Because it seems like it was installed and it wasn't deleted from your WP completely before the ... Tieghisti Habtom Amilia appClosed   Amelia   Updated August 1, 2021 at 2:23pm   2 Most recent comment from [deleted]:Hi, Tieghisti,Thank you for choosing Amelia.At the moment, we don't have an Amelia app, but it's on our to-do list for future updates.However, you can speed the process up by submitting a r ... Cath Martsch Front end Spinning instead of loadingClosed   Amelia   Updated August 1, 2021 at 1:47pm   4 Most recent comment from [deleted]:Hi, Cath,Could you please provide us with the message from the Google search console in order to avoid misunderstanding?You can attach it to your reply as a screenshot.Looking forward to hearing fr ... Jun Can not log inClosed   Amelia   Updated August 1, 2021 at 1:44pm   2 Most recent comment from [deleted]:Hi, Jun,Thank you for choosing Amelia.If you want your Customer to access their profiles on the front-end Customer panel, you need to create a Customer panel and include %customer_panel_url% placehold ...