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Public Tickets

Ricardo REFUNDClosed   Amelia   Updated August 5, 2021 at 4:29pm   2 Most recent comment from [deleted]:Hi Ricardo We are really sorry to hear that. If there is anything else we can do to assist please don't hesitate to let us know.Please log into http://store.tms-plugins.com/ with the credentia ... Reynell Time zone issues for eventsClosed   Amelia   Updated August 5, 2021 at 3:36pm   2 Most recent comment from [deleted]:Hi ReynellThank you for reaching out to us.You can activate the option Show booking slots in client time zone so that when your clients from different time zones come to your site, they will see the ... Nataša Kukovič Frontend displaying of time slotsClosed   Amelia   Updated August 5, 2021 at 3:32pm   2 Most recent comment from [deleted]:Hi NatašaThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  ... Daniel Gutierrez Newly installed. Not workingClosed   Amelia   Updated August 5, 2021 at 2:47pm   4 Most recent comment from [deleted]:Hi DanielWe are glad to see you managed to fix the issue If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Kevin Boonekamp Customer cancellation & refund - eventsClosed   Amelia   Updated August 5, 2021 at 2:21pm   3 Most recent comment from [deleted]:Hi KevinThank you for reaching out to us.You can set up a Customer Front-End Panel and allow your customers to manage their appointments, however Amelia does not have a system for refunds so you will ... Leyla musleh recurring Event RescheduledClosed   Amelia   Updated August 5, 2021 at 2:04pm   6 Most recent comment from [deleted]:Hi there,Unfortunately customer would need to schedule recurring events separately for each date because they are all considered to be separate, I'm afraid. Ricardo Mail errorClosed   Amelia   Updated August 5, 2021 at 1:50pm   10 Most recent comment from [deleted]:Hi Ricardo,thank you so much for the file!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Pedro Error al configuar Paypal en la pagina webClosed   Amelia   Updated August 5, 2021 at 11:43am   17 Most recent comment from Aleksandar Vuković:Hello Pedro.The issue is not coming from Amelia, but from PayPal:The currency you're trying to use is not supported by PayPal, and that's why it fails. You can see the list of supported curr ... Ute Placeholder in customized formsClosed   Amelia   Updated August 5, 2021 at 10:56am   2 Most recent comment from [deleted]:Hi Ute,thank you for reaching out to usI'm afraid that it is not possible to use the placeholders for that purpose as variables cannot be inserted into booking in such way.It probably can be done ... Alessandro Stempcoski REQUESTClosed   Amelia   Updated August 5, 2021 at 10:34am   7 Most recent comment from Aleksandar Vuković:Hello Alessandro.We don't have access to that information. We can only see that the refund was processed on July 1st to the MasterCard ending with 7454.If you can't find this transaction, p ... Grant Holmes Setup with Google issueClosed   Amelia   Updated August 5, 2021 at 8:59am   30 Most recent comment from [deleted]:Hi Grant, You can find your purchase code in the email sent to you after your purchase by us (TMS) - it is sent to the email address you provided while purchasing Amelia, and you can also find it wh ... Stephen GHOMMIDH WPAmelia / TicketClosed   Amelia   Updated August 5, 2021 at 8:17am   2 Most recent comment from [deleted]:Hi Stephen,thank you for reaching out to usAmelia does not have a ticketing system (barcode, QR) at the moment; I'll kindly ask you to add it as a feature suggestion on this page. Features are ... Jeffrey User issueClosed   Amelia   Updated August 5, 2021 at 8:12am   11 Most recent comment from Jeffrey:I have not yet test with User Role Editor, some of the membership plugins may work with these requirements, it is just a redirection if user role match presetting, allow it, otherwise redirect it Maxime Saint-Cyr-Desrosiers Google Calendar SyncClosed   Amelia   Updated August 4, 2021 at 3:56pm   4 Most recent comment from [deleted]:You are most welcome If there is anything else we can assist you with please don't hesitate to open a new ticket. Have a wonderful day!  Holger Lange Invite and update more than one customerClosed   Amelia   Updated August 4, 2021 at 3:45pm   4 Most recent comment from [deleted]:Hi HolgerUnfortunately this would be possible only by adding additional customers to the same time slot, but for this you would need to manually create the customer profile and add them to the appoin ...