Public Tickets
María Reyna
Amelia not working on Chrome and ExplorerClosed
Amelia
Updated November 15, 2021 at 1:36pm
4
Most recent comment from Aleksandar Vuković:Hi again MaríaYeah, caching issues are (unfortunately) normal, so the best advice I can give at this time is to prevent caching of pages where Amelia is located.
Jose Luis Martinez
COUPONS suggestion improvementClosed
Amelia
Updated November 15, 2021 at 11:40am
2
Most recent comment from Marko Davidović:Hello Jose,Thank you for your suggestion, we will forward it to our developers, but with the current setup of Amelia this is already possible. All you need to do is create a coupon, and configure it, ...
Kevin Verron
Custom fields placement in the booking formClosed
Amelia
Updated November 15, 2021 at 10:53am
2
Most recent comment from Aleksandar Vuković:Hello KevinThank you for your purchase.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Our development team just scratche ...
Sabrina Michaud
Android calendar not synchingClosed
Amelia
Updated November 15, 2021 at 10:50am
2
Most recent comment from Aleksandar Vuković:Hello SabrinaThank you for your purchase.The integration works regardless of the device used since the plugin cannot differentiate between devices. If the integration works for desktops, it works with ...
ojasya thakur
find events booked by customerClosed
Amelia
Updated November 15, 2021 at 10:32am
4
Most recent comment from Marko Davidović:Hello Ojasya,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
CHIEH HO
Customer email notificationClosed
Amelia
Updated November 15, 2021 at 10:21am
2
Most recent comment from Aleksandar Vuković:Hello CHIEHThank you for your purchase.Please check Amelia's General Settings and see what the default status of the appointment is configured. If it's set to "Approved", please access this ...
Michael Mc Laughlin
backend paymentsClosed
Amelia
Updated November 15, 2021 at 9:36am
2
Most recent comment from Aleksandar Vuković:Hello MichaelSorry for the late response.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Legal requirements do not allow ...
Christian Gäking
FunctionalityClosed
Amelia
Updated November 14, 2021 at 9:27pm
2
Most recent comment from Aleksandar Vuković:Hey ChristianI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Our developers will work on something similar in the future, ...
Matthew Bambrick
SMS Not SendingClosed
Amelia
Updated November 14, 2021 at 9:13pm
24
Most recent comment from Aleksandar Vuković:That's great news, Matthew, thank you for letting us know this issue was resolved!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Sebastian Hernandez
Hide customer information in employee panelClosed
Amelia
Updated November 14, 2021 at 9:01pm
16
Most recent comment from Aleksandar Vuković:Hello Silviu.Sure,To make it look like this (customer information (phone, email, price)):
You need to use this CSS:
.am-cabinet-collapsed-content div > div > div > div:nth-child(2),
.am-cabinet-coll ...
Georgian Butunoi
Event colors customization & custom fieldsClosed
Amelia
Updated November 14, 2021 at 4:58pm
2
Most recent comment from [deleted]:Hi GeorgianThank you for reaching out to us.Unfortunately this cannot be achieved using the plugin's builtin features.
I'll kindly ask you to add it as a feature suggestion on this page. ...
Christopher Clay
"Period available for booking in advance" precise functionClosed
Amelia
Updated November 14, 2021 at 4:57pm
2
Most recent comment from [deleted]:Hi ChristopherThank you for reaching out to us.The option period available for booking in advance determines when will the booking availability close. If you set it to 1 you will be able to book ap ...
Konata
Amelia plugin loading issuesClosed
Amelia
Updated November 14, 2021 at 4:52pm
2
Most recent comment from [deleted]:Hi KonataThank you for reaching out to us.
Can you please tell us if you have updated the plugin to the latest version (4.3)?
Are you using any caching plugins? If so, please exclude pages with Ameli ...
Laetitia
Multiple service bookingClosed
Amelia
Updated November 14, 2021 at 4:36pm
2
Most recent comment from [deleted]:Hi LaetitiaThank you for reaching out to us.As far as I understand, you are referring to WooCommerce integration with Amelia. I'm afraid, Woo can work only as a payment getaway, and some features ...
Nicholas McSwain
just a questionClosed
Amelia
Updated November 14, 2021 at 4:34pm
2
Most recent comment from [deleted]:Hi NicholasThank you for reaching out to us.You are entitled to an unlimited number of subdomains with each licence purchase so you would be able to activate the same licence normally on the subdomain ...