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Public Tickets

Darryn Amelia PluginClosed   Amelia   Updated September 7, 2021 at 9:17am   4 Most recent comment from [deleted]:I'm glad to hear that DarrynIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. swan arnoult Add extra in packageClosed   Amelia   Updated September 7, 2021 at 9:10am   2 Most recent comment from [deleted]:Hi Swan,thank you for reaching out to usServices depend on employee's availability so you can try making a new employee who will be available on the same time and days as the employee working on ... Tania Hiatt Deposit placeholderClosed   Amelia   Updated September 7, 2021 at 8:30am   2 Most recent comment from [deleted]:Hi Tania,thank you for reaching out to usAt the moment deposit placeholder will show only the amount that was paid at the moment, I'm afraid; It will be improved in the future. Yves Recour Won't load Amelia in front endClosed   Amelia   Updated September 6, 2021 at 10:26pm   3 Most recent comment from [deleted]:Hi, Yves,Sorry for the delayed response.And thank you for sharing, it's good to know that this solution worked.PS However, it's always better to exclude Amelia from the caching plugin' ... Michael Categories and servicesClosed   Amelia   Updated September 6, 2021 at 9:32pm   2 Most recent comment from [deleted]:Hi, Michael,Thank you for choosing Amelia.1. You can duplicate the entire Category by clicking on this button:After that, you will be able to modify the name of the Category and edit the Services und ... Jyot Rekhi Currency and Price indicatorClosed   Amelia   Updated September 6, 2021 at 8:15pm   2 Most recent comment from [deleted]:Hi, Jyot,Sorry for the delayed response.I'm afraid, at the moment it's possible to set only one currency in Amelia with its current built-in features.Multiple currencies probably can be ach ... natasha coupon and custom fields showing service or events optionsClosed   Amelia   Updated September 6, 2021 at 4:06pm   4 Most recent comment from [deleted]:Natasha,Thank you for the credentials.I believe this issue was caused by the fact that you had only one Event created in Amelia.I added a Test Event, and it was displayed in Coupon and Custom field mo ... Venetia Leonidaki Customising booking formClosed   Amelia   Updated September 6, 2021 at 2:00pm   2 Most recent comment from Aleksandar Vuković:Hello VenetiaThank you for your purchase.To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this: Then, you need to add a mandatory checkbox custom field, whe ... Dr Akhil It’s not taking to the woocommerce payment GatewayClosed   Amelia   Updated September 6, 2021 at 12:44pm   4 Most recent comment from Aleksandar Vuković:Hello Dr AkhilThis usually happens if your Cart or Checkout pages aren't configured in WooCommerce.Please go to WooCommerce Settings/Advanced settings, and check if under "Cart" and "Checkout" t ... Amanda Pereira Adding appointments on the backendClosed   Amelia   Updated September 6, 2021 at 11:56am   2 Most recent comment from Aleksandar Vuković:Hello AmandaI am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. I'll forward this to our development team, but I'l ... Marcus No sync from google calendar to Amelia after following your youtube guideClosed   Amelia   Updated September 6, 2021 at 10:56am   17 Most recent comment from Aleksandar Vuković:You're welcome, MarcusGlad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Gerry Khalimsky Error when employee edits appointmentsClosed   Amelia   Updated September 6, 2021 at 7:56am   23 Most recent comment from Aleksandar Vuković:Great news, Gerry, thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Stephen GHOMMIDH Service - make one unbookableClosed   Amelia   Updated September 5, 2021 at 8:11am   2 Most recent comment from [deleted]:Hi StephenThank you for reaching out to us.You can achieve this by creating a dummy employee and assigning only this service to him, remove all work hours and add one special day 5-10 years from now ... Madis Mark Booking goes to wrong locationClosed   Amelia   Updated September 4, 2021 at 1:00pm   2 Most recent comment from [deleted]:Hi MadisThank you for reaching out to us.Can you please send us the email template you are noticing this issues with and some screenshots or a screen recording of the issue so we can take a closer l ... Eddie Cleary 1 Employee Many LocationsClosed   Amelia   Updated September 4, 2021 at 11:58am   2 Most recent comment from [deleted]:Hi EddieThank you for reaching out to us.Unfortunately it is not possible to add more locations to one employee. There is a workaround where you can make three same employees with different emails ( ...