Public Tickets
Antonio
questions about amelia integration with woocommerceClosed
Amelia
Updated November 14, 2021 at 3:40pm
2
Most recent comment from [deleted]:Hi AntonioThank you for reaching out to us.As far as I understand, you are referring to WooCommerce integration with Amelia. I'm afraid, Woo can work only as a payment getaway, and some features ...
Alfonso
Buffer timeClosed
Amelia
Updated November 14, 2021 at 3:14pm
2
Most recent comment from [deleted]:Hi AlfonsoThank you for reaching out to us. If you add a 5h buffer time for one service that means that the same service and the same employee cannot be booked unless it has been 5 hours from the pr ...
SYS support
API ExampleClosed
Amelia
Updated November 14, 2021 at 1:22pm
2
Most recent comment from [deleted]:Hi MaartenThank you for reaching out to us.Yes we have API Routes, but most of them are protected depends on of the permissions that is set in WordPress Accounts. You can check those API Routs in our ...
Scott
HTML outbound mails not showing properlyClosed
Amelia
Updated November 14, 2021 at 12:48pm
6
Most recent comment from [deleted]:Thank you for letting us know we are glad to hear that
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
Lina Grebe
Problems after the updateClosed
Amelia
Updated November 14, 2021 at 12:28pm
8
Most recent comment from [deleted]:You are most welcome
If there is anything else we can assist you with please don't hesitate to open a new ticket.
Have a wonderful day!
sarmishta s
Employee details not showing up on front endClosed
Amelia
Updated November 14, 2021 at 12:15pm
4
Most recent comment from [deleted]:Hi sarmishtaCan you please leave the login credentials here so we can access it, the link expired so we were not able to login.How many employees do you have? If there is only one employee there will ...
Can - Ramanam
Other paying methods are showing under Paypal, even i disabled themClosed
Amelia
Updated November 14, 2021 at 12:02pm
2
Most recent comment from [deleted]:Hi IoanaThank you for reaching out to us.Can you please tell us how was the payment method connected to Amelia, using the direct PayPal integration or through WooCommerce? Do you have those payment m ...
Marc Maessen
Hide items in Elementor Widget and change colorsClosed
Amelia
Updated November 13, 2021 at 3:53pm
2
Most recent comment from [deleted]:Hi MarcThank you for reaching out to us.All changes that can be done through the plugin's builtin features can be found in the Customize tab. From there you would be able to change colors, hide/ ...
DIDIER LOPES
Profile issueClosed
Amelia
Updated November 13, 2021 at 3:31pm
3
Most recent comment from [deleted]:Hi thereThank you for reaching out to us.We added this as a feature recently so please check if the profile feature is set to visible.
LILIA
catchapClosed
Amelia
Updated November 13, 2021 at 2:21pm
2
Most recent comment from [deleted]:Hi LiliaThank you for reaching out to us.Can you please make sure the website and browser cache is cleared as we can't reproduce the issue on our end so it's most likely showing you a previo ...
Samisha S Shropshire
Working hoursClosed
Amelia
Updated November 13, 2021 at 2:13pm
3
Most recent comment from [deleted]:Hi SamishaThank you for reaching out to us.Can you please make sure the work schedule is set as per our documentation and also check if the global work hours are set differenthttps://wpamelia.com/conf ...
Mr Hamza Mubarak
Error Saving Employee Email TemplateClosed
Amelia
Updated November 13, 2021 at 11:10am
2
Most recent comment from [deleted]:Hi HamzaThank you for reaching out to us. This usually happens if you have a language checking tool, like "Gramarly" or "LanguageTool" installed on your browser.
When you get to the Notifications pag ...
Timo Kirsten
Frontend Display ErrorClosed
Amelia
Updated November 12, 2021 at 4:00pm
2
Most recent comment from [deleted]:Hi Timo!Thank you for reaching out to usYou've got a broken form.
Please go into Amelia/Customize and click on Reset, and then on Save. If that also doesn't work deactivate the plugin and a ...
Yasmine Haddad
appointment bug urgentClosed
Amelia
Updated November 12, 2021 at 3:56pm
3
Most recent comment from [deleted]:Hi Yasmine,thank you for reaching out to usFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ha ...
Chris
Amelia Fatal Error after updateClosed
Amelia
Updated November 12, 2021 at 3:26pm
2
Most recent comment from [deleted]:Hi Chris!Thank you for reaching out to us; I'm sorry to hear you've experienced this issue.Please download the fix that is in the attachment of this reply, and upload it to your ameliabookin ...