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Public Tickets

Aaron Load TimesClosed   Amelia   Updated November 17, 2021 at 9:43am   9 Most recent comment from Aleksandar Vuković:Hello AaronSorry for the late response.Unfortunately, screen sharing, phone calls, etc. are not included in the support we provide.The loading times depend on quite a lot of factors, from the number o ... samantha wakefield problems with price display after upgrade to 4.3Closed   Amelia   Updated November 17, 2021 at 9:16am   4 Most recent comment from Aleksandar Vuković:Hello MarkThanks for letting us know!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ever CHERRIER Paiement non validéClosed   Amelia   Updated November 17, 2021 at 8:52am   2 Most recent comment from Aleksandar Vuković:Hello there.Thank you for your purchase, and sorry for the late response.Please note that the only supported language is English, so make sure to translate your future responses.From what I understan ... Mehmet Soysal Set customized field for all eventsClosed   Amelia   Updated November 17, 2021 at 8:24am   4 Most recent comment from Marko Davidović:Hello Mehmet,JS files are modified (minimized) in the public version of the plugin (in our development environment is accessible), but unfortunately, I can not send you our source code because that ... Joe Time slots not workingClosed   Amelia   Updated November 17, 2021 at 8:22am   5 Most recent comment from Aleksandar Vuković:Hello JoeSorry for the late response.Thank you for letting us know that the issue has been resolved.If you have any further questions or issues, please feel free to open a new ticket, and we'll g ... Alexandru Ene Add a Package appointment from the Back-endClosed   Amelia   Updated November 17, 2021 at 7:48am   4 Most recent comment from Aleksandar Vuković:Hello AlexandruWe will add Package booking in one of our future updates but at the moment, as Ivana mentioned, you can only add appointments to already booked Packages, in Amelia/Services/Packages.I  ... Yash Ranka Integration with a forms plugin to create Amelia EmployeesClosed   Amelia   Updated November 17, 2021 at 7:44am   3 Most recent comment from Aleksandar Vuković:Hello YashThank you for your purchase, and sorry for the late response.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Yo ... John Adams hostel bookingsClosed   Amelia   Updated November 16, 2021 at 10:49pm   4 Most recent comment from Aleksandar Vuković:Hello ismaelWe can see that you opened a ticket related to this.We'll help you out there as soon as we reach the ticket. Thank you for your understanding. Bote Connecting employees to locationsClosed   Amelia   Updated November 16, 2021 at 9:18pm   4 Most recent comment from Aleksandar Vuković:Hello BoteSorry for the late response.Since it's physically impossible for one employee to be on two locations at the same time, it's not possible to assign an employee to Location 1 and Loc ... Matthew Hellier Amelia causes fatal error with Woocommerce Klarna Payment pluginClosed   Amelia   Updated November 16, 2021 at 8:53pm   4 Most recent comment from Aleksandar Vuković:Hey MatthewAs mentioned in the other ticket, we created a temporary knowledgebase article related to this:Klarna Payment plugin failsHope it helps others before we release a permanent fix. Weiss-Institut Mollie Payment with Klarna Slice and Pay laterClosed   Amelia   Updated November 16, 2021 at 8:52pm   5 Most recent comment from Aleksandar Vuković:Hello again Matthew.The fix can be found in this ticket: https://tmsplugins.ticksy.com/ticket/2336472 if someone else needs it, and we also added a temporary knowledgebase article, until the fix has ... Equi Custom note for customersClosed   Amelia   Updated November 16, 2021 at 2:50pm   2 Most recent comment from Aleksandar Vuković:Hello EquiThank you for your purchase, and sorry for the late response.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.Pl ... Artyom Система оплаты AmeliaClosed   Amelia   Updated November 16, 2021 at 2:08pm   4 Most recent comment from Aleksandar Vuković:Hello ArtyomAmelia can't send out invoices. You would need to create custom invoices through the payment system that you used (Stripe, PayPal, Mollie, or WooCommerce).You can configure the MetaDa ... Bote API Google CalendarClosed   Amelia   Updated November 16, 2021 at 1:08pm   2 Most recent comment from [deleted]:Hi Bote,thank you for reaching out to usFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has ... emilio alviarez Translating all the pluginClosed   Amelia   Updated November 16, 2021 at 12:51pm   2 Most recent comment from [deleted]:Hi Emilio,thank you for reaching out to usThe default language of your Amelia will be the one that you have chosen in the WordPress settings. The plugin can be translated using POEDIT or Loco Translat ...