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Public Tickets

Sara-Therese Lorentsen update amelia to the new verisionClosed   Amelia   Updated November 18, 2021 at 12:00pm   6 Most recent comment from Marko Davidović:Hello Sara,You have set up cron and adjusted in such a way to only work once a day. So, the notification will not be sent 24 hours before the appointment, but the cron checks, if there is anything to ... Arie Increase readabilrty of days table in Booking formClosed   Amelia   Updated November 18, 2021 at 11:27am   8 Most recent comment from [deleted]:Hello Arie!Glad to hear it helped; thank you for your timeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Nicolas Jimenez Amelia UpdateClosed   Amelia   Updated November 18, 2021 at 10:44am   12 Most recent comment from Aleksandar Vuković:Hello Nicolas. We provided a response for this issue on another ticket you have open: https://tmsplugins.ticksy.com/ticket/2916837/ If you need to follow up on this, please respond there, and we' ... Nicolas Jimenez Amelia has critical issue that made my website crashClosed   Amelia   Updated November 18, 2021 at 10:44am   4 Most recent comment from Aleksandar Vuković:Hello Nicolas.We provided a response for this issue on another ticket you have open: https://tmsplugins.ticksy.com/ticket/2916837/If you need to follow up on this, please respond there, and we'l ... Didi de Zwarte Notifications not editing or sendingClosed   Amelia   Updated November 18, 2021 at 10:32am   2 Most recent comment from Marko Davidović:Hello Didi, Thank you for purchasing Amelia, and for reaching out to us.  This issue usually occurs when there's Grammarly or any other language tool installed on the site or browser. So, if y ... Aline UpgradeClosed   Amelia   Updated November 18, 2021 at 10:32am   2 Most recent comment from Marko Davidović:Hello Aline, At the moment, there's no way to upgrade the license from our store, but instead, we'd manually upgrade your license, and our reseller would pro-rate the charge between Bas ... Patrick Meijer ENter coupon codeClosed   Amelia   Updated November 18, 2021 at 10:17am   3 Most recent comment from Aleksandar Vuković:Hey PatrickSorry for the late response, our team is cut in half again due to Covid-19 infections.I'm glad to see you found the coupons.If you have any further questions or issues, please feel fr ... Carlo Magnoni Emplyee pasword configurationClosed   Amelia   Updated November 19, 2021 at 12:18pm   29 Most recent comment from Aleksandar Vuković:Just a quick update, Carlo.The task was created for our developers, and it's currently in the testing phase with our QAs. If everything goes according to plan, the fix will be included in our ne ... Arian Hashemi TimingClosed   Amelia   Updated November 18, 2021 at 8:51am   6 Most recent comment from Marko Davidović:Hello Arian,We are glad that we're able to help you. If you have more questions please feel free to open another ticket. Helmut Berger Add more fields in Employee and ServiceClosed   Amelia   Updated November 18, 2021 at 8:22am   8 Most recent comment from [deleted]:Hi Yash,Yes, the Note field isn't available in the employee panel, unfortunately. The only way for employees to access and edit it is if they login to the WP back-end - so in this case, they sho ... DIDIER LOPES Events checkout Woocommerce issueClosed   Amelia   Updated November 18, 2021 at 8:17am   6 Most recent comment from Marko Davidović:Hello Didier,We are glad that everything is fine now. If you have any further questions please don't hesitate to ask. Jaya Tech support login needed?Closed   Amelia   Updated November 18, 2021 at 8:11am   4 Most recent comment from [deleted]:Hi Jaya, Ah yes, then it is probably because of that - you shouldn't access the Amelia panels while logged in as an admin to WP , but only in incognito mode or while logged in as a customer or ... Danielle Thwaites syncing my google calendar into amelia visa versaClosed   Amelia   Updated November 17, 2021 at 4:36pm   32 Most recent comment from [deleted]:Hello Precillia, I responded earlier to the ticket you opened regarding this matter, so we can continue solving this there, thank you. Sorry that you waited a bit for the response. If you have any ... Precillia CACHACOU calendar synchronizationClosed   Amelia   Updated November 17, 2021 at 3:56pm   2 Most recent comment from [deleted]:Hello Precillia,Thank you for your purchase. Could you please tell me have you followed our instructions for the Google sync in Amelia and connected Employees to their Google calendars successful ... Abhijeet Deshpande Service package availability on first Monday of every monthClosed   Amelia   Updated November 17, 2021 at 2:04pm   7 Most recent comment from [deleted]:Hello Abhijeet!Thank you for the kind reply, I'm glad the information was helpfulIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.