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Public Tickets

Chris Amelia PopupClosed   Amelia   Updated August 31, 2021 at 1:06pm   2 Most recent comment from [deleted]:Hi Chris,thank you for reaching out to usIt needs to have the ID of the button that is calling the popup, so this is how one of the shortcodes should look like in the Elementor pop-up: [ameliabooking ... Marc SMS - 2 Employees - schedule roomsClosed   Amelia   Updated August 31, 2021 at 1:03pm   8 Most recent comment from [deleted]:Marc,Thank you for your kind words, on a behalf of my team I can say that we highly appreciate that!Yes, I totally agree with you: we received plenty of requests regarding this feature, and it wasn� ... Sheila Zayas PackagesClosed   Amelia   Updated August 31, 2021 at 12:04pm   2 Most recent comment from [deleted]:Hi, Sheila,Thank you for choosing Amelia.I'm afraid, at the moment it's only possible to check how many appointments were booked and how many of them remain only manually, by selecting the ... Kazuki upgrading accountClosed   Amelia   Updated August 31, 2021 at 10:33am   11 Most recent comment from [deleted]:Hi Kazuki!Thank you so much for kindness and understandingIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ken Whitinger Reschedule paid customer appointment timeClosed   Amelia   Updated August 31, 2021 at 8:49am   5 Most recent comment from [deleted]:Hi Ken!Thank you for contacting backRescheduling group appointments can be a bit tricky, as they are mostly booked from the frontend, or done by a customer / client of yours.You would need to cancel t ... Holly Neumann Google calendarClosed   Amelia   Updated August 31, 2021 at 6:54am   32 Most recent comment from Aleksandar Vuković:You're welcome Holly.This is very rare, and it's usually displaying as "Forbidden" or "Not Acceptable", so I suppose my colleagues didn't remember to try this workaround. We'll add ... Kevin Quick question: priority when several employees are available for the same service and the same time slot.Closed   Amelia   Updated August 30, 2021 at 11:05pm   8 Most recent comment from [deleted]:Kevin,I see.We don't have any statistics on that so we cannot really say how probability will work for your particular case, but there should be no preferences when it comes to random Employee se ... Athar HelpClosed   Amelia   Updated August 30, 2021 at 9:42pm   2 Most recent comment from [deleted]:Hi again, Athar,I responded to these questions under the other ticket that you have, so I believe there's no need to duplicate the same information.Best Regards. Gert Nestorowicz Custom FieldsClosed   Amelia   Updated August 30, 2021 at 9:07pm   2 Most recent comment from [deleted]:Hi, Gert,Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to change Amelia's UI with the current built-in features. Merging two columns into one would require ... Tom Selecting customerClosed   Amelia   Updated August 30, 2021 at 1:03pm   2 Most recent comment from [deleted]:Hi, Tom,Thank you for choosing Amelia.Unfortunately, there is a bug related to the custom search that wasn't resolved yet. The fix created by our developers was slowing down the whole system, th ... Craig Jenkins NotificationsClosed   Amelia   Updated August 30, 2021 at 12:09pm   2 Most recent comment from [deleted]:Hi, Craig,Sorry to hear that you faced this issue.This issue usually occurs when there's Grammarly or any other language tool installed on the site or browser. So, if you have some similar add-o ... miguel eladio Martinez arneaud provide an email address from the customer who does the payment through AmeliamentClosed   Amelia   Updated August 30, 2021 at 12:05pm   4 Most recent comment from [deleted]:Hi, Miguel,Please feel free to contact us if you have any other questions and we will gladly respond to them as well. Best Regards. Elias Two different employees for same type of packageClosed   Amelia   Updated August 30, 2021 at 11:14am   2 Most recent comment from [deleted]:Hi, Elias,Thank you for reaching out to us.I'm afraid, at the moment Amelia tries to assign all Appointments from a Package to the same Employee and assigned them to another Employee only if the ... Gareth John Hailey Timezone issuesClosed   Amelia   Updated August 30, 2021 at 9:47am   44 Most recent comment from Aleksandar Vuković:Hey GarethSorry for the late response, I was on vacation.I can see that the ticket has been escalated to our developers, but our lead developer is now on vacation, so I can't say if we'll ... Jonathan BugClosed   Amelia   Updated August 29, 2021 at 12:55pm   4 Most recent comment from [deleted]:Hi Jonathan,thank you for contacting; I'm glad it works now.However, please make sure to contact back anytime if such issue repeats.I wish you a great day.