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Public Tickets

Jordan Customer registrationClosed   Amelia   Updated December 13, 2021 at 2:18pm   2 Most recent comment from Uroš Jovanović:Hello Jordan, Thank you for reaching out to us. Unfortunately, without booking a service or event, customers cannot register. It is only possible for admin or manager user to create customers from the ... Shanice Baloe Admin booking at any time doesn’t workClosed   Amelia   Updated December 13, 2021 at 2:17pm   2 Most recent comment from Uroš Jovanović:Hello Shanice, Thank you for reaching out to us. By enabling the "Allow admin to book an appointment at any time ", WordPress users with the role "Admin" will be able to book an appointment at any t ... Tiana Booking featuresClosed   Amelia   Updated December 13, 2021 at 1:12pm   2 Most recent comment from Marko Davidović:Hello Tiana, Thank you for purchasing Amelia, and for reaching out to us. Currently, there is no such feature built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this  ... Phil Manually add Appointment of Package ServiceClosed   Amelia   Updated December 13, 2021 at 1:11pm   2 Most recent comment from Stanislav Snagovskiy:Hello Phil,Thank you for reaching out, we are glad you were able to resolve your issue, If you have any more issues or questions feel free to ask, we will gladly help.Have a nice day! Nicolas Rodriguez Perez paypalClosed   Amelia   Updated December 13, 2021 at 12:29pm   2 Most recent comment from Stanislav Snagovskiy:Hello Nicolas,Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can ... [email protected] Service duration defines hours - global settingClosed   Amelia   Updated December 13, 2021 at 9:30am   2 Most recent comment from Uroš Jovanović:Hello, Unfortunately, the global settings are applied to both from a backend and frontend, so you could possibly, change the global settings before creating an appointment from the backend, and then c ... Luis Filipe Diogo Gonçalves Employee with multiple locationsClosed   Amelia   Updated December 13, 2021 at 9:26am   9 Most recent comment from Marko Davidović:Hello Polly,When you have questions, please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separate tickets so othe ... Pesce Comunica button colorClosed   Amelia   Updated December 13, 2021 at 9:14am   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us.This is most likely a conflict with a WordPress theme.  You can use this CSS code to edit the button you want customized. .am-button-wrapper > .el-button--pri ... Mark Terborg Event with Zero AvailabilityClosed   Amelia   Updated December 13, 2021 at 9:06am   4 Most recent comment from Uroš Jovanović:Hello Mark,Glad we were able to assist you.Contact us if you have any other questions. Sergio Ferrari Show Services IssuesClosed   Amelia   Updated December 13, 2021 at 9:05am   3 Most recent comment from Uroš Jovanović:Hello Sergio,Thank you for reaching out to us.Glad to hear that you managed to resolve the issue.Feel free to contact us if you have any other questions. Brandon Lee Booking BufferClosed   Amelia   Updated December 13, 2021 at 8:59am   9 Most recent comment from Marko Davidović:Hello Brandon, We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket. Ester Asking for a bill when buying AmeliaClosed   Amelia   Updated December 13, 2021 at 8:42am   4 Most recent comment from Marko Davidović:Hello Ester, We are glad that we're able to help you. If you have any more questions please feel to open another ticket. Benjamin No emails sent when cancel a booking through backendClosed   Amelia   Updated December 12, 2021 at 12:03am   12 Most recent comment from Aleksandar Vuković:That's great news, Benjamin, thanks for letting me know!You basically solved this by noticing the small details. Thanks!If you have any further questions or issues, please feel free to open a ne ... Phil Package ServicesClosed   Amelia   Updated December 12, 2021 at 12:00am   17 Most recent comment from Aleksandar Vuković:Thank you for your support, Phil!It means a lot to us, honestly. If you like what you see now, give us a few months Anyway, if you need some further assistance, please feel free to reach out to us. Pierre-Alex SMS not deliveredClosed   Amelia   Updated December 11, 2021 at 11:44pm   5 Most recent comment from Aleksandar Vuković:Hi again Pierre-AlexWe've had a few complaints about SMS, but they're mostly coming from the middle east, India, and Australia. Rarely from the EU.I'm not sure if France has some sort o ...