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Public Tickets

Katrin Bug: Appointment is assigned to wrong staff member after editClosed   Amelia   Updated November 17, 2021 at 1:42pm   2 Most recent comment from [deleted]:Hi Katrin,thank you for reaching out to usPlease check if Employee perhaps has an admin role in WordPress when he is logged into the backend, or and Admin role is active in general when he is accessin ... Pawel NotificationsClosed   Amelia   Updated November 17, 2021 at 1:13pm   10 Most recent comment from Marko Davidović:Hello Pawel,We are glad that we were able to help you.If you have any further questions please don't hesitate to ask. David Robinson How "Events" are shown on the front-endClosed   Amelia   Updated November 17, 2021 at 12:48pm   6 Most recent comment from Aleksandar Vuković:Sorry for the late response, David, Blazenka is out of the office, so we're taking over her tickets until she comes back.We're glad to see the issue has been resolved.If you have any further ... Zoe Soon Emails unable to sendClosed   Amelia   Updated November 17, 2021 at 12:27pm   2 Most recent comment from Aleksandar Vuković:Hello ZoeIssue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (or other) settings. 2. Your webs ... Floran PATIENCE Sync with google calendarClosed   Amelia   Updated November 17, 2021 at 12:27pm   2 Most recent comment from Marko Davidović:Hello Floran, Thank you for purchasing Amelia, and for reaching out to us. Synchronization with Google Calendar is not supported in the Event booking at the moment. But it is on our "to-do list" and ... Marco Fettes Sorting customers by last name possible?Closed   Amelia   Updated November 17, 2021 at 12:05pm   4 Most recent comment from [deleted]:That's wonderful, Marco, glad to hear it has been resolved!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Elin Breitholtz Plugin IntegrationClosed   Amelia   Updated November 17, 2021 at 12:01pm   2 Most recent comment from Marko Davidović:Hello Elin, Thank you for purchasing Amelia, and for reaching out to us. Currently, there is no such feature built-in in Amelia.This can be achieved with a 3rd party add-on. Some customers have made ... Matt Sheeks Version 4.1 conflict with DiviClosed   Amelia   Updated November 17, 2021 at 11:50am   9 Most recent comment from [deleted]:Hi Matt!Thank you for contacting back and for letting me knowIn that case we can close this; I informed the team about the conflict with WP File Download.If you have any further questions or issues, ... Marjorie Jamin Coupons de réductionClosed   Amelia   Updated November 17, 2021 at 11:35am   2 Most recent comment from Marko Davidović:Hello Marjorie, Our support is in English only. Please translate the ticket and send it again to us so that we don't answer your ticket in the wrong manner. For shorter tickets, we can use goo ... Fotis Marlagkitas customer name suggestionClosed   Amelia   Updated November 17, 2021 at 11:04am   2 Most recent comment from Aleksandar Vuković:Hello FotisWe currently have a couple of bugs related to this, and our developers are working on a fix.Sorry for the inconvenience. Clara Booking Service doesn't load on some pagesClosed   Amelia   Updated November 17, 2021 at 10:34am   15 Most recent comment from [deleted]:Hi Clara,thank you for letting me know; I'm happy to hear that update fixed itIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Jaya Employee NameClosed   Amelia   Updated November 17, 2021 at 10:30am   5 Most recent comment from Aleksandar Vuković:I'm sorry to hear that, Jaya, but I can understand, of course.Please log into http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then ... Paul Borg-Barthet Wrong Phone NumberClosed   Amelia   Updated November 17, 2021 at 10:10am   4 Most recent comment from [deleted]:Hi Paul!Thank you for contacting back; I apologize once again for the delay that we are experiencing. It should change soon, and we will be able to reduce our response time.Absolutely, you can do tha ... Elin Breitholtz Show customers in employee calendarClosed   Amelia   Updated November 17, 2021 at 10:08am   2 Most recent comment from [deleted]:Hi Elin, thank you for reaching out to us! Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it ha ... Vinny Mulvey Blocking calendar hoursClosed   Amelia   Updated November 17, 2021 at 10:03am   10 Most recent comment from Aleksandar Vuković:Hello FredSorry for the late response.You can configure Days Off if you want to block whole days.You can add a period in Employee/Work Hours, by clicking on the "+" sign next to the day name, and add ...