We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

aprylisnow smsClosed   Amelia   Updated February 23, 2022 at 8:57am   4 Most recent comment from Uroš Jovanović:Hello Apryl,Glad to hear that the issue has been resolved,Feel free to contact us if you have any other questions. Mitchell Automated E-MailsClosed   Amelia   Updated February 23, 2022 at 8:53am   4 Most recent comment from Marko Davidović:Hello Mitchell,Thank you for clarifying this to us. Unfortunately currently, there is no such feature built-in.I'll kindly ask you to add it as a feature suggestion on this page.  Features a ... Peter Event Booking on Android PhoneClosed   Amelia   Updated February 23, 2022 at 10:24am   5 Most recent comment from Uroš Jovanović:Hello Peter,Here is an update, the booking form is included as the iframe on the booking page, can you please reach out to the web designer of this website to make the iframe with the booking form be ... Takeshi Bito About the Employee PanelClosed   Amelia   Updated February 22, 2022 at 2:04pm   6 Most recent comment from Stanislav Snagovskiy:Dear Takeshi,I hope you're doing well.The last Amelia's update was 27.01.2022, you can see the changelog here https://wpamelia.com/changelog/.Maybe you updated Amelia or another plugin with ... Roland Crating employeeClosed   Amelia   Updated February 22, 2022 at 2:03pm   2 Most recent comment from [deleted]:Hello RolandThank you for reaching out to us.If the employee is deleted, he's also deleted from the database, so your employee is most likely saved as a customer.Please check this Employee's ... Pablo Gibbs WebHook AutomationClosed   Amelia   Updated February 22, 2022 at 1:41pm   4 Most recent comment from Marko Davidović:Hello Jannis,If you have any questions or if you need some assistance please open a new ticket and we will gladly help you there.We wish you all the best. Vladimir Bajraktarov Webhooks - AutomatorWPClosed   Amelia   Updated February 22, 2022 at 1:35pm   4 Most recent comment from Marko Davidović:Hello Jannis,We thank you for the new ideas and suggestions, and we hope it helps Vladimir. Ben Alder services overlappingClosed   Amelia   Updated February 22, 2022 at 1:13pm   4 Most recent comment from Stanislav Snagovskiy:Dear Ben,I hope you're doing well.Сould you provide me with more information and screenshots, regarding this issue? So I will be able to reproduce it and help you.If you need some further assis ... Amandine booking back endClosed   Amelia   Updated February 22, 2022 at 12:59pm   2 Most recent comment from [deleted]:Hello AmandineThank you for reaching out to us.Please check out this article: Using Multiple Languages in AmeliaAs for your second question, if you book an appointment in Amelia, you need to select a ... Anja Termin wiederholenClosed   Amelia   Updated February 22, 2022 at 12:41pm   2 Most recent comment from [deleted]:Hello AnjaPlease note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize i ... Jeffrey Is it possible send data with Amelia webhook with another plugin？Closed   Amelia   Updated February 22, 2022 at 11:22am   4 Most recent comment from Jeffrey:Thank you for letting me know, have a great day! :) Brad Ward Ward Outlook 2-way syncClosed   Amelia   Updated February 22, 2022 at 10:23am   6 Most recent comment from Marko Davidović:Hello Brad,We are glad to hear that your calendar is working now.If your employee work from let's say 09 am to 17 pm and you have appointment in your calendar from 13 pm to 14 pm those time slots ... Tiziana Tinnirello ameliaemployeepanelClosed   Amelia   Updated February 22, 2022 at 10:15am   2 Most recent comment from Marko Davidović:Hello Tiziana, Thank you for purchasing our product, and for reaching out to us.I'm afraid that we didn't quite get what exactly is the issue. Can you please explain to us in a little more d ... Clémence Tillerot events dateClosed   Amelia   Updated February 22, 2022 at 9:58am   6 Most recent comment from Uroš Jovanović:Hello Clémence,Glad to hear that we were able to assist you.Feel free to contact us if you have any other questions. Howard Weng One service machine with multiple employeesClosed   Amelia   Updated February 22, 2022 at 9:55am   20 Most recent comment from Aleksandar Vuković:Hello AllanOur team is currently working on Resource Booking and Capacity Per Location. It should be complete by June, but I can't make that promise, as a lot of things can postpone the release.W ...