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Public Tickets

Arie Why is the site URL add as prefix to URLs in Email notifications?Closed   Amelia   Updated November 9, 2021 at 1:25pm   3 Most recent comment from [deleted]:Hi ArieThank you for the update, I'm glad to hear it works, but do let us know if you encounter similar issues in the future. If there is anything else we can assist you with please don't he ... Abhijeet Deshpande Auth0 IntegrationClosed   Amelia   Updated November 9, 2021 at 12:06pm   15 Most recent comment from Aleksandar Vuković:You're welcome, AbhijeetGlad I could be of assistance.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Ángel Moraga González QuestionClosed   Amelia   Updated November 9, 2021 at 9:11am   21 Most recent comment from Aleksandar Vuković:Hello ÁngelFor future reference, when you have questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. In that way, issues a ... Kazuki styling problemClosed   Amelia   Updated November 9, 2021 at 8:29am   2 Most recent comment from Aleksandar Vuković:Hello KazukiThis is caused by a CSS conflict with something else, but without accessing your site we can't say exactly what, and what needs to be changed in order to fix it.Try removing your cust ... Bronwen Heilman Scheduling issuesClosed   Amelia   Updated November 9, 2021 at 4:00am   1 Most recent comment from Bronwen Heilman:I would like to start a service in December, but have it listed as a service so people can start booking time.How do I do this?-Thank you michele account del clienteClosed   Amelia   Updated November 8, 2021 at 11:52pm   2 Most recent comment from Aleksandar Vuković:Hello micheleThank you for your purchase.Please note that we do not speak Italian, so we're using the Google Translate tool, and this is what it returned:the customer to view his reservation must ... Sho Option to edit custom currencyClosed   Amelia   Updated November 8, 2021 at 7:36pm   2 Most recent comment from Aleksandar Vuković:Hello ShoNot really (we definitely need to change the description of this feature in our Change Log).This means that, by default, the currency symbol for Euro is €, but in the "Custom Currency Sym ... Lukas Ehlhardt Notfication Email AdressClosed   Amelia   Updated November 8, 2021 at 7:25pm   2 Most recent comment from Aleksandar Vuković:Hello Lukas, Thank you for purchasing Amelia, and for reaching out to us. Amelia cannot work without employees, so you need to have at least one employee and assign that employee to all services. Howe ... Javier Muñoz cancel the automatic renewalClosed   Amelia   Updated November 8, 2021 at 6:50pm   2 Most recent comment from Aleksandar Vuković:Hello again JavierAs far as we can see you already canceled your subscription through our store, so you won't be charged for the plugin in the future anymore.On our pricing page, you can switch ... Cem-Kaan Özertas more diningClosed   Amelia   Updated November 8, 2021 at 6:39pm   2 Most recent comment from Aleksandar Vuković:Hello Cem-Kaan, Thank you for purchasing Amelia, and for reaching out to us. You can do all of that in two different ways: For example, you can set up the time slot for one hour, and you can add extra ... chauna Jones Installing the updateClosed   Amelia   Updated November 8, 2021 at 6:38pm   2 Most recent comment from Aleksandar Vuković:Hello there.Thanks for reaching out to us.If you have Amelia's purchase code active in Settings/Activation, the update should be easily handled through the Plugins section. In some WordPress inst ... Shaun Default Date Range Customs panelClosed   Amelia   Updated November 8, 2021 at 6:25pm   2 Most recent comment from Aleksandar Vuković:Hey ShaunSorry for the late response.At the moment, this cannot be changed automatically, on-load. However, our developers are working on adding this (and a few more features) to the front-end custom ... Aline CalendarioClosed   Amelia   Updated November 8, 2021 at 6:19pm   2 Most recent comment from Aleksandar Vuković:Hello Aline, Thank you for purchasing Amelia, and for reaching out to us. What you are looking for can be achieved with packages. If you want to offer 4 appointments to be booked at once and have mul ... Alexandru Ene Events CalendarClosed   Amelia   Updated November 8, 2021 at 6:18pm   2 Most recent comment from Aleksandar Vuković:Hello AlexandruSorry for the late response. As you said - something like this is possible with Appointments, but not for Events. At least not yet. I sent a suggestion to our development team, so hope ... Federica Marrone Amelia does not work on my website and I am not getting response from support!Closed   Amelia   Updated November 8, 2021 at 6:03pm   2 Most recent comment from Aleksandar Vuković:Hello again FedericaAgain, I apologize for the late responses, but we're not working during weekends, and there are a lot of tickets coming in in the past few weeks, so our response times are lon ...