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Public Tickets

Nicolas Customer panel asking logged in users to log-in againClosed   Amelia   Updated September 2, 2021 at 9:37pm   9 Most recent comment from [deleted]:Krishna,It's hard to say anything without taking a look from the inside.Please open a new private ticket under the "Amelia" category and provide us with a temporary WP Admin login.Also, please pr ... Kevin Noonan google cal integrationClosed   Amelia   Updated September 2, 2021 at 9:08pm   2 Most recent comment from [deleted]:Hi, Kevin,Thank you for choosing Amelia.Could you please clarify if you just establish Google integration or it was working before?1. If you just established integration, please make sure you followe ... Stefanie Pilz Events with Extras?Closed   Amelia   Updated September 2, 2021 at 1:21pm   2 Most recent comment from [deleted]:Hi Stefanie,thank you for reaching out to usI'm afraid that extras are currently only available in Services, but we did receive requests to consider enabling them for Events as well in the future ... Rodrigo Problems with schedulesClosed   Amelia   Updated September 2, 2021 at 12:58pm   6 Most recent comment from [deleted]:Tony,New Recurring Appointments can be booked only on the front-end booking form.Best Regards. Jonathan Wildman PaymentsClosed   Amelia   Updated September 2, 2021 at 12:47pm   3 Most recent comment from [deleted]:Hi Jonathan,thank you for reaching out to usI'm glad to hear that solution was found; If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly he ... Matthew Bambrick Customizing NotificationsClosed   Amelia   Updated September 2, 2021 at 12:38pm   2 Most recent comment from [deleted]:Hi Matthew,thank you for reaching out to usYou can create a Custom notification for purposes like these; my suggestion is that you make it as a scheduled one so that it would follow the booking appoin ... Víctor Martínez Morales No puedo registrar usuarios si no es através el complementoClosed   Amelia   Updated September 2, 2021 at 12:12pm   2 Most recent comment from [deleted]:Hi Víctor,thank you for reaching out to usIn order for a customer to be registered in Amelia, they have to make a booking; can you please advise a bit more on this Ultimate Member, as we don't ... GeriHDHUN Form editingClosed   Amelia   Updated September 2, 2021 at 11:35am   4 Most recent comment from [deleted]:I'm glad to hear that Geri!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Josh TestingClosed   Amelia   Updated September 2, 2021 at 11:34am   2 Most recent comment from [deleted]:Hi Josh!Thank you for reaching out to usYou can set the Payments to be On Site; in that case plugin won't ask you for any actual payments during booking. Marko Tavra Email sendingsClosed   Amelia   Updated September 2, 2021 at 11:29am   6 Most recent comment from [deleted]:Thank you for letting me know, Marko; I'm glad to hear thatIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Stephen GHOMMIDH Days with hours off ?Closed   Amelia   Updated September 2, 2021 at 11:03am   4 Most recent comment from [deleted]:Hi Stephen!Thank you for the kind replyYes, I'm afraid that 2 way sync only works for blocking the times; it cannot reflect events from Google to Amelia.It should block the available times if Ret ... Ljubo Amelia EventsClosed   Amelia   Updated September 1, 2021 at 11:19pm   2 Most recent comment from [deleted]:Hi, Ljubo,Thank you for choosing Amelia.Please try to clear the site and the browser cache.Also, please exclude pages with Amelia from caching plugin settings (if you use any of them).If that doesn&# ... Robin Tindall Application formClosed   Amelia   Updated September 1, 2021 at 11:02pm   2 Most recent comment from [deleted]:Hi, Robin,Thank you for reaching out to us.I'm afraid, it's not possible to add a separate form to the booking process, however, it is possible to ask questions/collect additional informati ... Raphael Nordier Updates of loco translateClosed   Amelia   Updated September 1, 2021 at 10:33pm   2 Most recent comment from [deleted]:Hi again, Raphael,Well, as far as I know, Loco Translate has a sync option, so, I believe, once you update the plugin, the language file should get sync with your previous translation.However, we did ... Leyla musleh packages of servicesClosed   Amelia   Updated September 1, 2021 at 10:29pm   2 Most recent comment from [deleted]:Hi, turistas,Thank you for choosing Amelia.1. I'm afraid, at the moment Appointments from a package can be booked only be the Customer on the Customer Panel. 2. A Customer can see the booked an ...