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Public Tickets

Jaya WP Mail Setting Not Working with my siteClosed   Amelia   Updated November 19, 2021 at 10:19am   2 Most recent comment from [deleted]:Hello Jaya,  Yes, in most cases, if you have some other plugin for this purpose, sending emails/ SMTP, on your website, then you need to choose WP Mail as a Mail service in Amelia and it will use tha ... Stanley John Kebite employee panel wont workClosed   Amelia   Updated November 19, 2021 at 9:14am   4 Most recent comment from Aleksandar Vuković:Hello StanleySorry for the late response. Our team is cut in half due to Covid-19 infections, so our response times are longer than usual. Thank you for your patience! Can you please explain in a bit ... Konrad Amelia Not loading up in the front end of the websiteClosed   Amelia   Updated November 18, 2021 at 11:10pm   16 Most recent comment from Aleksandar Vuković:Hey Konrad.It's supposed to work both with the shortcode and with the Elementor widgets - that's why they're there. I just focused on the shortcode, since you said it doesn't work ... TAFF Event TicketingClosed   Amelia   Updated November 18, 2021 at 3:30pm   4 Most recent comment from [deleted]:Hi Taff!You can add it if it's a "constant" code, if it does not change with each customer; it can be inserted as an Image into the template.If you have any further questions or issues, please fe ... Tania Hiatt Buddy BossClosed   Amelia   Updated November 18, 2021 at 3:21pm   4 Most recent comment from [deleted]:Hi Tania,thank you for your timeIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Fatma Events AttendeesClosed   Amelia   Updated November 18, 2021 at 2:59pm   4 Most recent comment from Miloš Jovanović:Hi Fatma,We are glad to hear this worked.Have a nice day!  Leticia ¿Amelia permite validar el espacio donde se realiza el servicio?Closed   Amelia   Updated November 18, 2021 at 2:43pm   2 Most recent comment from Miloš Jovanović:Hi Leticia, Thank you for your inquiry. We usually don't provide support for other languages but I was able to translate this and I think that I understand what you need.At the moment we don' ... Beatrice Caciotti special days don't displayClosed   Amelia   Updated November 18, 2021 at 2:20pm   3 Most recent comment from Miloš Jovanović:Hi Beatrice,Sorry for not being able to answer faster, part of our team is sick (Covid-19) so the rest of the team is giving their best to answer as soon as possible but we've got lots of tickets ... javiera Help pleaseClosed   Amelia   Updated November 18, 2021 at 1:01pm   2 Most recent comment from [deleted]:Hi Javiera,thank you for reaching out to usOur work hours are 10:00 - 17:00 (can vary up to 1-2 hours) CET Monday - Friday, and we have also implemented working weekends; so you can expect a response ... James Fouché Why are changed appointments still visible in the finance overview of the day from which they were changed?Closed   Amelia   Updated November 18, 2021 at 12:50pm   6 Most recent comment from Aleksandar Vuković:Hello James.You can subscribe to our newsletter, and you'll receive info about updates, fixes, freebies, and similar info related to the plugin. Ariane Event booking notificationClosed   Amelia   Updated November 18, 2021 at 12:49pm   2 Most recent comment from Aleksandar Vuković:Hey ArianeThanks for letting us know the issue has been resolved.You can't close the ticket, but we'll do it for you.If you have any further questions or issues, please feel free to open a n ... Patrick Tuure Can't edit an EventClosed   Amelia   Updated November 18, 2021 at 12:38pm   4 Most recent comment from Aleksandar Vuković:Hey PatrickThanks for letting us know the issue has been resolved.That's exactly what I would've done if you provided me with the credentials.Since you made the change in the database, it w ... Kingsley Chimezie Why can't I sync changes made to user detailsClosed   Amelia   Updated November 18, 2021 at 12:23pm   7 Most recent comment from Marko Davidović:Hello Kingsley, We provide customers help via tickets only, we can not arrange a screen sharing call instead. Please send us a screen recording so that we can have a better understanding of your sit ... Ryan Mayne Return for unbooked bookingsClosed   Amelia   Updated November 18, 2021 at 12:15pm   2 Most recent comment from Marko Davidović:Hello Ryan, Thank you for purchasing Amelia, and for reaching out to us. You can get pretty close to what you want but not all the way. 1. You can create the packages of services that you want but wit ... Alfonso special daysClosed   Amelia   Updated November 18, 2021 at 12:06pm   9 Most recent comment from Marko Davidović:Hello Alfonso,It depends on the form. If the form is [ameliabooking], then you will see the employee selectbox; but in Amelia / Customize you can hide the Employee field. It means to hide employee dro ...