We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

James Singleton Setting different ticket prices for a single eventClosed   Amelia   Updated June 13, 2022 at 6:43am   6 Most recent comment from Aleksandar Vuković:Hello Elaine.Event tickets have been implemented in v4.4 (released on 18.01.2022). You can read more about it in our documentation, under "Custom Pricing". CTTech Amelia improvementsClosed   Amelia   Updated June 11, 2022 at 3:40pm   4 Most recent comment from Stanislav Snagovskiy:Dear Sir/Madam,We value your input and appreciate your feedback, I have forwarded this to our product development team and they will take a look.If you have any further questions or issues, please f ... Felicia Dhanani Paying EmployeesClosed   Amelia   Updated June 11, 2022 at 3:16pm   4 Most recent comment from Stanislav Snagovskiy:Dear Felicia,You are welcome,My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Amelia i ... CTTech Customizable status listClosed   Amelia   Updated June 11, 2022 at 2:58pm   6 Most recent comment from Stanislav Snagovskiy:Dear Artur,Thank you for your suggestion. We carefully follow customers' requirements and try to implement most of them if they appear in requests from time to time, so we will add them to our ... Felicia Westerlund Activation problemsClosed   Amelia   Updated June 11, 2022 at 2:44pm   5 Most recent comment from Stanislav Snagovskiy:Dear Felicia,You are welcome,If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Have a great weekend! Rita Search formClosed   Amelia   Updated June 10, 2022 at 9:57pm   2 Most recent comment from Miloš Jovanović:Hi, Rita Sorry for the delay- I am sincerely sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers will work on adding ... Coinno Updating tip - deactivate and reactivate site.Closed   Amelia   Updated June 10, 2022 at 9:45pm   2 Most recent comment from Miloš Jovanović:Hi, Stefan Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Yann Pollet Booking for various peopleClosed   Amelia   Updated June 10, 2022 at 9:39pm   4 Most recent comment from Miloš Jovanović:Hi, Yann Thank you.  Please let us know if you require any assistance.  Moustafa invited as an attendeeClosed   Amelia   Updated June 10, 2022 at 4:42pm   2 Most recent comment from Miloš Jovanović:Hi, Moustafa Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to ... JD Date format and Employee listClosed   Amelia   Updated June 10, 2022 at 12:59pm   4 Most recent comment from Aleksandar Vuković:Hi JD.If you're providing services for booking, you can't remove the Employee option since an employee is needed for booking an appointment.If there's only one employee, however, the em ... IC Concept Font sizeClosed   Amelia   Updated June 10, 2022 at 11:55am   6 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Ame ... ojasya thakur new status for appoitmentsClosed   Amelia   Updated June 10, 2022 at 11:03am   4 Most recent comment from Aleksandar Vuković:Thank you for this, CTTech. Hopefully, they will be included at some point in the future. Ian EventsClosed   Amelia   Updated June 10, 2022 at 11:02am   19 Most recent comment from Aleksandar Vuković:Hi again Ian.Did you update the plugin? Is the issue still there? I'll make sure to forward it to our developers again, so they can prioritize it if it's still not working.Also, could you p ... Steve Show only :00 and :30 time slotsClosed   Amelia   Updated June 10, 2022 at 10:42am   4 Most recent comment from Uroš Jovanović:Hello Steve,Unfortunately, there is currently no option to set a time slot step for a specific service only.There is currently no such option as that is how works at the moment, with the scroll butto ... Simon Whyatt Button StylingClosed   Amelia   Updated June 10, 2022 at 10:39am   16 Most recent comment from Aleksandar Vuković:Thank you for your feedback, Simon.