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Public Tickets

Yuki Events customer info export all at onceClosed   Amelia   Updated March 10, 2022 at 11:17am   6 Most recent comment from Marko Davidović:Hello Yuki,We try to help as best as we can but some features are not built-in and we cant do anything about that we are sorry.If you have any more questions please feel free to open another ticket an ... Gogo Næsted Free spotsClosed   Amelia   Updated March 10, 2022 at 11:02am   2 Most recent comment from Uroš Jovanović:Hello Gogo,Thank you for reaching out to us.Unfortunately, that is currently not possible with Amelia's built-in features.Please feel free to search through our feature suggestion page, and see ... Michail Karachountris NotificationsClosed   Amelia   Updated March 10, 2022 at 10:44am   2 Most recent comment from Marko Davidović:Hello Michail, Thank you for purchasing our product, and for reaching out to us.Yes of course it is possible you can receive email notifications and phone notifications.If you are not an employee and ... Nourish Coaches Google CalendarsClosed   Amelia   Updated March 10, 2022 at 9:59am   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us. 1. Customer and employee panel access is not sent to Google Calendar it is sent on mail. To receive a link to the employee pan ... Bérangère Backend languageClosed   Amelia   Updated March 10, 2022 at 9:35am   3 Most recent comment from Uroš Jovanović:Hello Bérangère,Thank you for reaching out to us.Unfortunately, at this point, I  am unable to diagnose what happened to the french translation files. The only option to add files is via FTP, or m ... César Yucra Remove "last name"Closed   Amelia   Updated March 10, 2022 at 8:29am   2 Most recent comment from Marko Davidović:Hello César, Thank you for purchasing our product, and for reaching out to us.You can do that fairly easily. You just need to go to Amelia/customize section and there you can just turn off that field ... Michelle Issue with free appointmentsClosed   Amelia   Updated March 10, 2022 at 8:20am   3 Most recent comment from Marko Davidović:Hello Michelle, We are glad that everything has been sorted out. If you have any more questions please feel to open another ticket.We wish you all the best. César Yucra Show service informationClosed   Amelia   Updated March 10, 2022 at 8:17am   2 Most recent comment from Marko Davidović:Hello César, Thank you for purchasing our product, and for reaching out to us.Unfortunately currently, there is no such feature built-in. I'll kindly ask you to add it as a feature suggestion ... charles so 500 Internal Server Error when using employee panelClosed   Amelia   Updated March 10, 2022 at 7:55am   2 Most recent comment from Marko Davidović:Hello Charles, Thank you for purchasing our product, and for reaching out to us.The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer, Intern ... Manuela Amelia Events without booking optionClosed   Amelia   Updated March 9, 2022 at 3:14pm   2 Most recent comment from Miloš Jovanović:Hi, ManuelaThanks for reaching out to usSorry but I don't understand what you mean. You can't create events that are not bookable - the plugin is designed to serve as Appointment and Event b ... Maximiliano Gallegos BookingClosed   Amelia   Updated March 9, 2022 at 3:10pm   2 Most recent comment from Uroš Jovanović:Hello Maximiliano,Thank you for reaching out to us.Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translati ... Patrick Waiting-listClosed   Amelia   Updated March 9, 2022 at 3:00pm   4 Most recent comment from Marko Davidović:Hello Patrick,We are glad to hear that every votes count, thank you for that.If you have any more questions please feel free to open another ticket. We wish you all the best. ts Events without bookingClosed   Amelia   Updated March 9, 2022 at 2:40pm   3 Most recent comment from Miloš Jovanović:Hi, tsThanks for reaching out to us- I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. Please feel free to search through ... claudia NOT WORKING Send all notifications to additional addresses:Closed   Amelia   Updated March 9, 2022 at 2:17pm   12 Most recent comment from Marko Davidović:Hello Claudia, Yes, we noticed, but we couldn't find the page where Amelia was, thank you for that. We are testing and trying to see exactly what is happening. But as mentioned, everything works ... Denis set overall limit for Event with cutom pricingClosed   Amelia   Updated March 9, 2022 at 2:17pm   2 Most recent comment from Miloš Jovanović:Hi, DenisThanks for reaching out to us.At the moment, once you enable Custom Pricing, you can only define the number of spots per Name. Our developers are currently working on a solution so that "Maxi ...