As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Sebastian Adrian-Kalchhauser conditionals in notificationsClosed   Amelia   Updated July 7, 2022 at 1:28pm   6 Most recent comment from Marko Davidović:Hello again Sebastian,Thank you for the suggestion, I will forward this ticket to the relevant sector.We wish you a lovely day. Sebastian Adrian-Kalchhauser Step Form 2.0, category in sidebarClosed   Amelia   Updated July 7, 2022 at 1:26pm   2 Most recent comment from Marko Davidović:Hello Sebastian, Thank you for reaching out to us.I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list when there are a lot of custom ... Michelle Packages not processingClosed   Amelia   Updated July 7, 2022 at 1:16pm   22 Most recent comment from Marko Davidović:Hello Michelle,No, unfortunately, we still do not have an update for this issue and cannot give you an ETA for that unfortunately since this is up to the WooCommerce method.If you have any further q ... Ratko multisite problemsClosed   Amelia   Updated July 7, 2022 at 11:18am   2 Most recent comment from Marko Davidović:Hello Ratko, Thank you for reaching out to us. We solved the issue with regular sites and our developers are looking at how to solve it for multi-site. Unfortunately, we don't have an eta for tha ... AndyLin Combine Booking flow in one page like Google form.Closed   Amelia   Updated July 7, 2022 at 10:56am   2 Most recent comment from Marko Davidović:Hello AndyLin, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Amelia's booking form are fixed and it can not be changed in that way.I'll k ... Brandon Showing upcoming events on AmeliaClosed   Amelia   Updated July 7, 2022 at 10:19am   2 Most recent comment from Marko Davidović:Hello again Brandon, This is fantastic. Thank you very much for sharing your solution for Upcoming events with us. We hope that it will be of help to all our users who want to achieve something simil ... steamcoachin user accountClosed   Amelia   Updated July 7, 2022 at 9:31am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.We went to your website and wanted to make a test book, but as far as we can see, your website is not working. We don't know how your customers booked, bu ... Taeganlloyd Release form custom fieldClosed   Amelia   Updated July 7, 2022 at 9:21am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But maybe this will help you. You can add terms and conditions custom field. To add a link to ... Zaid Ismail Indicating a service as virtual instead of location basedClosed   Amelia   Updated July 7, 2022 at 7:54am   9 Most recent comment from Aleksandar Vuković:Hey Steve and Zaid.If you want an employee to work on a location and on Zoom at the same time, you need to simply create a Zoom service (where Zoom will be enabled in the service's settings) and ... Marco Class appointmentClosed   Amelia   Updated July 6, 2022 at 8:26pm   2 Most recent comment from Miloš Jovanović:Hi, Marco Thanks for reaching out to us-Yes. You can achieve this by using recurring Events.Please check out more about Events and how you can make them here.You can set them to reoccur every day, a ... Henning Price for PackagesClosed   Amelia   Updated July 6, 2022 at 8:24pm   4 Most recent comment from Miloš Jovanović:Hi, Henning I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great ... Daryl Geary DonationsClosed   Amelia   Updated July 6, 2022 at 12:42pm   2 Most recent comment from Miloš Jovanović:Hi, DarylThanks for reaching out to us-At this time, we, unfortunately, don't have a built-in option for donation-based payments. Please feel free to search through our feature suggestion page, ... Patrick Arehart Events not listing for a user from Admin screensClosed   Amelia   Updated July 6, 2022 at 10:53am   11 Most recent comment from Aleksandar Vuković:Hello PatrickThe same issue will arise if you use the same email for a customer and a manager. It may work if you don't have the "Automatically create Amelia Customer user" option enabled in Set ... Studentmassage Dubble opening hoursClosed   Amelia   Updated July 6, 2022 at 9:31am   4 Most recent comment from Aleksandar Vuković:Hello LarsIf a service is hosted by multiple employees at the same time, there will be as many available appointments as there are employees. The only way to block the time slot of one employee when ... Stephen GHOMMIDH WP // Woocommerce // WPAmelia // PasswordsClosed   Amelia   Updated July 6, 2022 at 6:31am   2 Most recent comment from Marko Davidović:Hello Stephen, Thank you for purchasing our product, and for reaching out to us. When the Automatically create Amelia Customer user option is turned on, you have a description of the option - if you e ...