As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

rebecca Show appointments on one dateClosed   Amelia   Updated October 4, 2022 at 10:26am   2 Most recent comment from Uroš Jovanović:Hello Rebecca,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Michael Henderson pending appointment paymentClosed   Amelia   Updated October 4, 2022 at 10:13am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. When you book the appointment from the back the only option is to book with on site op ... Angela Wu Terms and Conditions CheckboxClosed   Amelia   Updated October 4, 2022 at 10:04am   3 Most recent comment from Uroš Jovanović:Hello Angela,Thank you for reaching out to us.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms ... Ovidio Adding JS to the inputs formClosed   Amelia   Updated October 4, 2022 at 9:33am   5 Most recent comment from Aleksandar Vuković:Hello Ovidio.Email verification is not possible with Amelia, but there's a workaround you can apply that will check the email. Here's what you need to do: Go to Amelia/Customize/Custom Field ... Andreas Krempel Get acceptance from customersClosed   Amelia   Updated October 4, 2022 at 8:44am   2 Most recent comment from Uroš Jovanović:Hello Andreas,Thank you for reaching out to us.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Term ... Grindaholik Media BookingClosed   Amelia   Updated October 4, 2022 at 7:33am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.We went to your site and we have booked the appointment on 2 November And after that when we tried to book again for the 2 November we were able to The only t ... Aniruddha I AM NOT ABLE TO ADD APPOINTMENTS TO OUTLOOK CALENDERClosed   Amelia   Updated October 3, 2022 at 9:02pm   2 Most recent comment from Miloš Jovanović:Hi, Aniruddha Sorry for all the waiting timePlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Esam Vanli 2 Pricing options (Online / Onsite)Closed   Amelia   Updated October 3, 2022 at 9:01pm   6 Most recent comment from Miloš Jovanović:Hi, Esam Sorry for the late reply.No problem at all, I am also looking forward to the feature being complete as it will be a big improvement.Please don't hesitate to open new tickets for any ne ... Amanda How to change to colors on the customer panelClosed   Amelia   Updated October 3, 2022 at 9:01pm   4 Most recent comment from Uroš Jovanović:Hello Amanda,Thank you for the update.Please let us know if you have any other questions. alexandre calmet password customer panelClosed   Amelia   Updated October 3, 2022 at 4:44pm   10 Most recent comment from Stanislav Snagovskiy:Hi, Alexandre. Sorry for the late reply. I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3133799/ For future refer ... alexandre calmet phone message entitledClosed   Amelia   Updated October 3, 2022 at 4:43pm   6 Most recent comment from Stanislav Snagovskiy:Hi, Alexandre. Sorry for the late reply. No problem, thank you. We will do our best to cover your other tickets as soon as possible. Robert Good Membership optionsClosed   Amelia   Updated October 3, 2022 at 4:40pm   5 Most recent comment from Miloš Jovanović:Hi, RobSorry for a late reply.Certainly, we will do our best to implement our Membership feature as soon as possible,since we already have a number of users who have requested it.I am just not able ... Bettina Schaden multi-week event notificationsClosed   Amelia   Updated October 4, 2022 at 12:32pm   11 Most recent comment from Miloš Jovanović:Hi, Bettina  I got advised by senior colleagues, they found the syntax error with the PhP Event/cron. You had these different looking "quotation marks" set, and we have edited the syntax,  and we h ... alexandre calmet appointment rescheduledClosed   Amelia   Updated October 3, 2022 at 3:20pm   6 Most recent comment from Miloš Jovanović:Hi, alexandreSorry for a late reply.We will close this one, and we will do our best to cover all your other open tickets as soon as possible.Thank you Christophe Admin rightClosed   Amelia   Updated October 3, 2022 at 1:49pm   9 Most recent comment from Marko Davidović:Hello Christophe, Thank you for reaching out to us.Our developers have changed the logic of Amelia and now it works like this. As far as we understand, everything is now as it should be regarding book ...