Okay

Public Tickets

SKINMEDIC Wrong way to display the StepByStep2 calendarClosed   Amelia   Updated July 25, 2022 at 11:11am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you pl ... Michael Baker Styling questionsClosed   Amelia   Updated July 25, 2022 at 10:48am   9 Most recent comment from Uroš Jovanović:Hello Michael,Glad to hear that the issue has been resolved.Please reach out to us if you have any other questions. Rene Kunz Custom Field for Customers text inputClosed   Amelia   Updated July 25, 2022 at 10:20am   2 Most recent comment from Uroš Jovanović:Hello Rene,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... George Google Calendar errorClosed   Amelia   Updated July 25, 2022 at 10:07am   4 Most recent comment from Uroš Jovanović:Hello George,Thank you for the update.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that� ... Christen Customize employee panelClosed   Amelia   Updated July 25, 2022 at 10:07am   2 Most recent comment from Aleksandar Vuković:Hello Christen.Thank you for reaching out to us.Panels are not yet included in the Customize section of Amelia. They will be in the future, but at the moment, we don't have an ETA. The panels use ... Abigail Bemus Customer SMS not workingClosed   Amelia   Updated July 25, 2022 at 9:31am   2 Most recent comment from Uroš Jovanović:Hello Abigail,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ... Hank HTML Email Notification issuesClosed   Amelia   Updated July 25, 2022 at 9:16am   2 Most recent comment from Uroš Jovanović:Hello Hank,Thank you for reaching out to us.What HTML tags have you added to the email template?Looking forward to your reply. PERIKLIS ANAGNOSTOPOULOS Backend appointmentsClosed   Amelia   Updated July 25, 2022 at 9:13am   2 Most recent comment from Uroš Jovanović:Hello Periklis,Thank you for reaching out to us.Most likely in your backend option "Allow admin to book appointment at any time" is enabled (Amelia - Settings - Role Settings - Admin), since you hav ... Brandon Suggestion on Search Booking View DisplayClosed   Amelia   Updated July 25, 2022 at 9:06am   2 Most recent comment from Marko Davidović:Hello Brandon, Thank you for reaching out to us.We thank you for your suggestion and I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" ... Chantell Lary Location Not Populating When Making AppointmentClosed   Amelia   Updated July 25, 2022 at 9:05am   2 Most recent comment from Marko Davidović:Hello Chantell, Thank you for reaching out to us. Yes, you can have one employee in multiple locations but not at the same time. Amelia's logic is that one employee can't be in two or more p ... Arash Customer panelClosed   Amelia   Updated July 25, 2022 at 9:01am   2 Most recent comment from Marko Davidović:Hello Arash, Thank you for reaching out to us.Please send us a booking page where we can test this and a coupon for a service if service needs to be paid upfront.Also please check if this notification ... Michael UpgradeClosed   Amelia   Updated July 25, 2022 at 7:53am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.You can upgrade at any time and you can read more about how you can do that in this articleUpgrading LicensesBut even with the basic license, you can sy ... Keith Mason Questions regarding 'Packages of Services'Closed   Amelia   Updated July 25, 2022 at 7:49am   2 Most recent comment from Marko Davidović:Hello Keith, Thank you for reaching out to us.Currently, we are working on redesigning Amelia completely and implementing some new futures and we are focused on that, and for events in packages we do ... Rosenyl PREGUNTAS SOBRE AMELIAClosed   Amelia   Updated July 25, 2022 at 6:54am   4 Most recent comment from Marko Davidović:Hello Rosenyl,When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separ ... Karsenti don' t have "profile" in Employee panelClosed   Amelia   Updated July 22, 2022 at 9:09pm   5 Most recent comment from Miloš Jovanović:Hi, Karsenti Can you please tell me what is the name of the site?To be honest, i have so many emails - if you sent an email, i can't recognise which one might be from your WordPress?I am sendi ...