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Public Tickets

Amber Various business hours on various daysClosed   Amelia   Updated August 7, 2021 at 9:47am   4 Most recent comment from [deleted]:Hi AmberThe service must have a pre-defined duration, if you want to have 4 hour hervices you need to set the duration to 4 hours, if it is 8 hours it has to be 8 hours and the employee's work ho ... Michael Cowdroy Amelia unable to find patients in patient listClosed   Amelia   Updated August 7, 2021 at 9:31am   8 Most recent comment from [deleted]:Hi Michael I can confirm that there is a minor bug regarding the search option, and our developers are working on fixing it. I hope the fix will be included in our next update. Sorry for the inconven ... Jennifer Holm Holm Purchase CodeClosed   Amelia   Updated August 6, 2021 at 5:25pm   2 Most recent comment from [deleted]:Hi JenniferThank you for reaching out to us.Unfortunately, you cannot just enter the purchase code and update Lite to the full version like that. The Lite version needs to be deactivated/deleted, and ... Konstantinos Stravogiannis CatalogClosed   Amelia   Updated August 6, 2021 at 5:13pm   2 Most recent comment from [deleted]:HI KonstantinosUnfortunately this cannot be achieved using the plugin's builtin features. At least one appointment needs to be booked on the time of purchase and all included services need to spe ... Estefania time zoneClosed   Amelia   Updated August 6, 2021 at 2:25pm   2 Most recent comment from [deleted]:Hi EstefaniaThank you for reaching out to us.At the moment, employee chosen time zone is visible only to them, on the Employee Panel, I'm afraid. On the backend only one timezone will be display ... billy Booking Longer EventsClosed   Amelia   Updated August 6, 2021 at 1:05pm   4 Most recent comment from [deleted]:Hi BillyOur step by step booking UI is customer friendly and simple; however, there are a lot of options that you can mix and match to organize it to suit your business in the best possible way; you ... Daniel Chen Custom Fields EventsClosed   Amelia   Updated August 6, 2021 at 12:59pm   10 Most recent comment from [deleted]:Hi AndrasAs Liza suggested before please try to disable all other plugins, refresh the page and try again? If the issue is resolved (it should be), then start activating other plugins one by one, a ... Tieghisti Habtom Discount codeClosed   Amelia   Updated August 6, 2021 at 12:50pm   6 Most recent comment from [deleted]:Unfortunately this cannot be achieved using the plugin's builtin features. I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" list ... Mickey Add suffix and prefixClosed   Amelia   Updated August 6, 2021 at 12:49pm   2 Most recent comment from [deleted]:Hi MickeyThank you for reaching out to us.You can try to change the time format on the WordPress General Settings and it will be applied in Amelia as well. Please take a look at our documentation page ... Eric Brulmans Creating a pop-up for bookingClosed   Amelia   Updated August 6, 2021 at 12:48pm   6 Most recent comment from [deleted]:Hi EricThis can happen when the Product 1, 2, 3 are in the same CSS class as the Booking button. These buttons need to have a separate trigger (class) in order for them to work individually. Each but ... Jason NEED more Buffer Time incrementsClosed   Amelia   Updated August 6, 2021 at 11:57am   2 Most recent comment from [deleted]:Hi JasonThank you for reaching out to us.You can modify the possible options from Amelia SEttings - General settings - Default time slot stepDo let us know if you need any further assistance. Tomoyuki Mizuta NotificationClosed   Amelia   Updated August 6, 2021 at 10:52am   4 Most recent comment from [deleted]:Anytime Tomoyuki!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Brent Outlook Calendar infoClosed   Amelia   Updated August 6, 2021 at 10:51am   2 Most recent comment from [deleted]:Hi BrentThank you for reaching out to us.Issue with email notifications could be caused by several reasons: 1. Your hosting provider is blocking all 3rd party settings, and only allowing their SMTP (o ... hareth obied Amelia login pageClosed   Amelia   Updated August 6, 2021 at 10:51am   4 Most recent comment from [deleted]:Hi Hareth,thank you for contacting backThere is no unified login yet, as a lot of our clients still use the WordPress access to the backend separately from the customer panel - your clients can still ... wpinfusion DiscountsClosed   Amelia   Updated August 6, 2021 at 10:25am   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to usAt the moment there are 2 options for group bookings; you can either charge each person for the full price of the ticket, or just the person booking for the ti ...