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Public Tickets

kamran khan Booking multiple servicesClosed   Amelia   Updated July 27, 2022 at 11:24am   2 Most recent comment from Marko Davidović:Hello kamran khan, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. All services need to be booked one by one. That is how Amelia is designed but it i ... Ruud Pictogram paymentClosed   Amelia   Updated July 27, 2022 at 11:15am   4 Most recent comment from Marko Davidović:Hello Ruud,All the customizations you want to do outside of the standard options that are built into Amelia do not fall under our support system. So this one you have to do it yourself I'm afraid ... Miriam remove reference from placeholder.comClosed   Amelia   Updated July 27, 2022 at 10:08am   2 Most recent comment from Marko Davidović:Hello Miriam, I'm afraid that we didn't quite get what you want to achieve exactly? In general, Amelia is GDPR compliant, you can add a consent checkbox to the booking forms and all the dat ... Virginia Class Full Option?Closed   Amelia   Updated July 27, 2022 at 9:51am   2 Most recent comment from Marko Davidović:Hello Virginia, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. this is how Amelia is designed. When the class is full, time slots disappears.I' ... Oliver Bode Export Customers from EventClosed   Amelia   Updated July 27, 2022 at 9:34am   2 Most recent comment from Marko Davidović:Hello Oliver, Thank you for reaching out to us.You can not export only events, unfortunately. You can go to Amelia/finance section and there you will have the option for export in the upper right corn ... Wulf-Peter Paezold Spooky Situation after update?Closed   Amelia   Updated July 27, 2022 at 8:15am   4 Most recent comment from Marko Davidović:Hello Wulf-Peter,You are most welcome, we are here to help in any way that we can. We are glad to hear that everything is working again, sometimes is just a caching issue. Hopefully, this will not ha ... Martinez Person typesClosed   Amelia   Updated July 27, 2022 at 7:48am   2 Most recent comment from Aleksandar Vuković:Hello Martinez.Something like this is currently only possible with Events by configuring custom prices: https://wpamelia.com/events-pricing/We'll work on it for appointments in the future, but t ... Gil Mail notifications to faulty mailadresClosed   Amelia   Updated July 27, 2022 at 7:13am   5 Most recent comment from Gil:Any update on this? This happened again a few days ago and all mails went crazy.I changed the faulty e-mail address but right now it is not sending out for new bookings at all.We still have two cron ... Oliver Bode Gutschein 10 mal nutzenClosed   Amelia   Updated July 27, 2022 at 7:02am   2 Most recent comment from Marko Davidović:Hello Oliver, Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can b ... Dev Adhikari Custom Field : AttachmentClosed   Amelia   Updated July 26, 2022 at 3:54pm   11 Most recent comment from Miloš Jovanović:Hi, Dev No problem. I will keep following the development for a fix, hoping that the devs make it in time when they launch another update.Fingers crossed.Thank you. Ovidio Empty customer_full_name on cancellation emailClosed   Amelia   Updated July 26, 2022 at 1:35pm   10 Most recent comment from Miloš Jovanović:Hi, Ovidio I have confirmation from our QA testing Team, they are able to replicate all of these issues.Thank you very much for helping us to display the "issue behaviour" with the videos, and detai ... Frédéric Prud\'homme My employee wants to book an appointment as a clientClosed   Amelia   Updated July 26, 2022 at 12:47pm   4 Most recent comment from Uroš Jovanović:Hello Frédéric,Glad to hear that.Please reach out to us if you have any other questions. Morten Ellegaard Custom booking formClosed   Amelia   Updated July 26, 2022 at 12:34pm   6 Most recent comment from Miloš Jovanović:Hi, Morten We will do our best to be as quick as possible, and of course, to provide the most effective support going forward.- I understand exactly what you mean, it is one thing to change labels, ... Elchin Abdullayev Translation IssueClosed   Amelia   Updated July 26, 2022 at 11:46am   6 Most recent comment from Miloš Jovanović:Hi, Elchin  Sorry for all the waiting time. I will get help from our 2nd level Team, to see what's the best way to tackle this issue. I can still only see English US locale on the booking pa ... Dr Navneet Goyal RefundClosed   Amelia   Updated July 26, 2022 at 11:43am   13 Most recent comment from Uroš Jovanović:Hello Navneet,We double-checked from our end and the refund has gone through successfully on the C29th of June, just as you can see on the screenshot below:Can you please double-check that, and in the ...