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Public Tickets

Philipp Hofstetter Is there a length limitation in Events?Closed   Amelia   Updated October 5, 2022 at 7:45am   8 Most recent comment from Uroš Jovanović:Hello Philipp,Thank you for your suggestions.I have passed these to our management to implement in one of the future updates.Please let us know if you have any other questions. Can - Ramanam Oops... It seems like there are no employees or services created, or no employees are assigned to the service, at this moment.Closed   Amelia   Updated October 5, 2022 at 7:24am   12 Most recent comment from Aleksandar Vuković:You're welcome, Jeremy.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. clarelle yao pricingClosed   Amelia   Updated October 5, 2022 at 6:59am   2 Most recent comment from Marko Davidović:Hello Clarelle Yao, Thank you for reaching out to us.You can turn off these options in Amelia/customize. You need to change to the Events view like thisAnd then you will be able to turn off "Event Pr ... AmeliaElemenpros Open an agenda for a service only between specific datesClosed   Amelia   Updated October 5, 2022 at 6:43am   8 Most recent comment from Marko Davidović:Hello Amelia, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, pl ... Marsha Catalog page is not loading after recent Amelia updateClosed   Amelia   Updated October 5, 2022 at 6:35am   9 Most recent comment from Marko Davidović:Hello Marsha,We are deleted to hear that everything is fine now and that it works.If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... David Subers Group Booking IssueClosed   Amelia   Updated October 5, 2022 at 6:33am   6 Most recent comment from Marko Davidović:Hello David, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Tajan Thierry Reservation module display problemClosed   Amelia   Updated October 4, 2022 at 7:39pm   5 Most recent comment from Miloš Jovanović:Hi, Gianni.We realise that the issue on your site has had an impact to your business,but the issue on this ticket is completely different.On your site, somebody has somehow deleted all the Amelia tab ... Kerra About the linkClosed   Amelia   Updated October 4, 2022 at 7:09pm   4 Most recent comment from Miloš Jovanović:Hi, Kerra Can you please check the work hours of the employee providing the selected service-does the employee have enough work hours to cover the duration of the service, with any added buffer time ... Melvin Appointments not scheduledClosed   Amelia   Updated October 12, 2022 at 10:58am   10 Most recent comment from Miloš Jovanović:Hi, MelvinWe are just following up on this.If you still require our assistance, please provide us with URL and credentials to access your database, either via PhPMyAdmin or cPanel,so that we can inves ... Francesca Kendall Booking form 2.0 Any EmployeeClosed   Amelia   Updated October 4, 2022 at 3:29pm   8 Most recent comment from Uroš Jovanović:Hello Francesca,My apologies for the misunderstanding, I thought that we were talking about employee choice when there is no "Employee" field on the booking form.You are right about that, when there ... Mitchell Edit thumbnail picture (Catalog Booking)Closed   Amelia   Updated October 4, 2022 at 3:18pm   3 Most recent comment from Uroš Jovanović:Hello Mitchell,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Romain Folio Calendar ViewClosed   Amelia   Updated October 4, 2022 at 1:27pm   5 Most recent comment from Miloš Jovanović:Hi, Folio At this time, unfortunately, we don't have any way to hide/remove the closed Events on the Calendar View,but also not for the Events List View as well.-I even tried to see if we can ... Bjorn Cannot add users as EmployeesClosed   Amelia   Updated October 4, 2022 at 1:08pm   4 Most recent comment from Uroš Jovanović:Hello Bjorn,Thank you for clearing that up.The employee in Amelia can only be connected to the WordPress user with the "Amelia employee" role with the same email as the employee in Amelia. When one em ... Gianni HELP please: I lost all my appointmentsClosed   Amelia   Updated October 4, 2022 at 12:50pm   7 Most recent comment from Miloš Jovanović:Hi, Gianni  I am truly sorry for the response times. I understand that your hosting provides 24/7 support, but we are not able to provide such coverage, we work from 8 AM until 7 PM on Belgrade, Se ... Arianne .G Stripe MobileClosed   Amelia   Updated October 4, 2022 at 11:33am   2 Most recent comment from Marko Davidović:Hello Arianne, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. With Stripe you can only pay via credit card in Amelia.I'll kindly ask you to add ...