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Public Tickets

Rosenyl PREGUNTAS SOBRE AMELIAClosed   Amelia   Updated July 26, 2022 at 11:37am   2 Most recent comment from Marko Davidović:Hello Rosenyl, Thank you for reaching out to us.You have the option in Amelia/settings/general settings called Default phone country codeThere you can choose whether you will have a fixed country cod ... Arash Packages not showingClosed   Amelia   Updated July 26, 2022 at 11:25am   9 Most recent comment from Uroš Jovanović:Hello Arash,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Danielle jordan not receiving email notificationsClosed   Amelia   Updated July 26, 2022 at 10:49am   2 Most recent comment from Marko Davidović:Hello Danielle, Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their ... Marco Fettes Booking notification is not sentClosed   Amelia   Updated July 26, 2022 at 10:38am   12 Most recent comment from Miloš Jovanović:Hi, Philippe I am happy to say that the issue seems fixed.The QA testers are unable to replicate it anymore, and i can confirm on my Test site, now my Dummy customers are getting pending , as well ... Lokesh Kumar Amelia Loading ProblemClosed   Amelia   Updated July 26, 2022 at 8:11am   2 Most recent comment from Marko Davidović:Hello Lokesh Kumar, Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3090814/ For ... Francesco Pizzolante Backend date location issueClosed   Amelia   Updated July 26, 2022 at 7:29am   8 Most recent comment from Marko Davidović:Hello Francesco,Of course, we will do our best to fix it as soon as possible, when we said that we don't have an eta, we meant that we couldn't give you a precise date, but we will do our be ... Rosenyl PREGUNTAS SOBRE AMELIAClosed   Amelia   Updated July 26, 2022 at 7:15am   2 Most recent comment from Marko Davidović:Hello Rosenyl, Thank you for reaching out to us.You need to set up working hours in Amelia/employee/edit employee/working hours so that changes are reflected on the site.Changes that you make in glob ... Craig Tucker Recurring Appointments and PaymentClosed   Amelia   Updated July 26, 2022 at 6:19am   2 Most recent comment from Marko Davidović:Hello Craig, Thank you for reaching out to us.Unfortunately, it is not possible at the moment, but I'll kindly ask you to add it as a feature suggestion on this page.Features are pushed up on our ... Kristen Jerry Invoice style notificationClosed   Amelia   Updated July 27, 2022 at 12:40pm   3 Most recent comment from Miloš Jovanović:Hi, Kristen I am happy to report, our developers made a fix for the issue with WooCommerce MetaData causing Critical Error. Please install this version of Amelia with the fix, that i am sending in t ... kamran khan Customer Panel - Cannot setup username/passwordClosed   Amelia   Updated July 25, 2022 at 4:54pm   4 Most recent comment from Miloš Jovanović:Hi, TedSorry for the delayI can see that you reported this was resolved, on your ticket, so we will close this ticket.But of course, if anyone notices this issue coming back - don't hesitate to ... Simon public.js SyntaxErrorClosed   Amelia   Updated July 26, 2022 at 11:46am   5 Most recent comment from Uroš Jovanović:Hello Simon,Thank you for your patience.Can you please try and disable the combined JS and CSS through SiteGround optimizer, clear cache, try again, and if that does not help you, would you be able t ... Amos Vizer Can I issue certificates to event participants?Closed   Amelia   Updated July 25, 2022 at 1:30pm   2 Most recent comment from Marko Davidović:Hello m, Thank you for reaching out to us.I'm afraid, at the moment there's no feature for certificates or invoices for Customers in Amelia.Therefore, certificates or invoices should be pro ... Roberto Day break tiemClosed   Amelia   Updated July 25, 2022 at 1:26pm   2 Most recent comment from Marko Davidović:Hello Roberto, Thank you for reaching out to us.Unfortunately, the plugin cannot be used for multi-day bookings. It's currently limited to appointments and services with fixed durations that cann ... Ovidio Email repetition on rejected customerClosed   Amelia   Updated July 25, 2022 at 4:32pm   5 Most recent comment from Miloš Jovanović:Hi, OvidioWe can confirm that we definitely isolated a bug that is causing the issues you have for both notifications and the status changes between Amelia and WooCommerce.As we mentioned on your oth ... Martina Rick Wrong price when assigning packages from backendClosed   Amelia   Updated July 25, 2022 at 11:58am   6 Most recent comment from Uroš Jovanović:Hello Martina,Thank you for that. We will respond to that ticket as soon as possible.