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Public Tickets

D. dundas Issue activating AmeliaClosed   Amelia   Updated June 20, 2022 at 9:42am   3 Most recent comment from Aleksandar Vuković:Hello there.Thank you for your purchase and sorry for the late response.This looks like a conflict with some other plugin or the theme you have installed. Can you please change the theme and see if th ... Colby Moffett Remove Employee Email From ICS FileClosed   Amelia   Updated June 20, 2022 at 9:20am   2 Most recent comment from Uroš Jovanović:Hello Colby,Thank you for reaching out to us.You can change the data displayed in the ICS file on the Amelia/Settings/Notifications page "Set Ics File Description" field. Hope this helps you.Please ... Anis Kuzmis Double Booking 1 Employee, Multiple ServicesClosed   Amelia   Updated June 20, 2022 at 9:15am   2 Most recent comment from Uroš Jovanović:Hello Anis,Thank you for reaching out to us.It should work that way as I just tested it out and that time slot becomes unavailable for other services as well.Please let me know if you are having iss ... Keim Velásquez appointments front endClosed   Amelia   Updated June 20, 2022 at 8:49am   2 Most recent comment from Uroš Jovanović:Hello Keim,Thank you for reaching out to us.Are you referring to the employee panel? If you are, can you please provide me with the URL of the employee panel along with the employee credentials? You ... leonel validation of custom fieldsClosed   Amelia   Updated June 20, 2022 at 8:46am   2 Most recent comment from Uroš Jovanović:Hello leonel,Thank you for reaching out to us.There is currently no option as you said, there is no Id specific to custom fields. The only option would be to add validation to the type of input field. ... Lauren Ashley getting a refundClosed   Amelia   Updated June 20, 2022 at 8:24am   2 Most recent comment from Aleksandar Vuković:Hello Lauren.We're sorry to hear you won't be using the plugin after purchase.The refund has been submitted, and you should receive your money within 5 business days. Please feel free to re ... Dave Forn forever loading frontend and backendClosed   Amelia   Updated June 22, 2022 at 5:32pm   13 Most recent comment from Miloš Jovanović:Hi, Dave Our developers made a fix. I'm 99% sure it resolves the issue, but I have to ask you to test it thoroughly. Please install this new version of the plugin (basically, it's the same ... Cesar Vazquez FunctionalityClosed   Amelia   Updated June 17, 2022 at 7:01pm   4 Most recent comment from Miloš Jovanović:Hi, Cesar Yes, it should work, i just tested this out.I was logged in as my Amelia customer, as well as in the customer panel.  And once i disabled this setting,it is now allowing me to book under ... Marius Volden Step-by-step 2.0 bugClosed   Amelia   Updated June 17, 2022 at 2:31pm   7 Most recent comment from Christian:Great! Thanks, Marius. It worked great.CA Kevin Customising a specific element (price) in the package catalogueClosed   Amelia   Updated June 17, 2022 at 9:33am   4 Most recent comment from Miloš Jovanović:Thanks in advance. Hey, Kevin You're welcome, i am happy to helpI am delighted to hear that this has worked as intended, awesome. - Of course, if you encounter anything else that we might assis ... Michael Baker Can't get locations to display map - map errorClosed   Amelia   Updated June 16, 2022 at 10:27pm   4 Most recent comment from Miloš Jovanović:Hey, Michael I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great ... Christian WooCommerce payment status not sent correctly to AmeliaClosed   Amelia   Updated July 15, 2022 at 10:06am   15 Most recent comment from Aleksandar Vuković:Hello Malzom.I sincerely apologize for the delay here but since this ticket is not yours, it didn't prompt any updates. The delay is totally on me.We booked an appointment with bank transfer, th ... Kahlil Nagi Mobile Step From Usability IssueClosed   Amelia   Updated June 16, 2022 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello Kahlil.1. This cannot be changed, but please feel free to add it as a feature suggestion on this page.2. This only happens on iPhones, but our developers are aware of the issue and they're ... Jon Package Booking - step 3Closed   Amelia   Updated June 16, 2022 at 12:42pm   5 Most recent comment from Aleksandar Vuković:Hello JonThe new form is still in Beta, so bugs are expected. Our developers included some fixes which will go in version 5.0.1, and there will also be a few minor updates to include more fixes.The fo ... Cameron W Bookings for hotedesk/meeting rooms?Closed   Amelia   Updated June 16, 2022 at 12:16pm   2 Most recent comment from Aleksandar Vuković:Hello CameronThank you for your purchase.I would go with creating an 8-hour service, and then create 6 different employees with 8-hour work hours. With this approach, each employee (hotdesk) would be ...