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Public Tickets

Tajan Thierry Reservation module display problemClosed   Amelia   Updated October 4, 2022 at 7:39pm   5 Most recent comment from Miloš Jovanović:Hi, Gianni.We realise that the issue on your site has had an impact to your business,but the issue on this ticket is completely different.On your site, somebody has somehow deleted all the Amelia tab ... Kerra About the linkClosed   Amelia   Updated October 4, 2022 at 7:09pm   4 Most recent comment from Miloš Jovanović:Hi, Kerra Can you please check the work hours of the employee providing the selected service-does the employee have enough work hours to cover the duration of the service, with any added buffer time ... Melvin Appointments not scheduledClosed   Amelia   Updated October 12, 2022 at 10:58am   10 Most recent comment from Miloš Jovanović:Hi, MelvinWe are just following up on this.If you still require our assistance, please provide us with URL and credentials to access your database, either via PhPMyAdmin or cPanel,so that we can inves ... Francesca Kendall Booking form 2.0 Any EmployeeClosed   Amelia   Updated October 4, 2022 at 3:29pm   8 Most recent comment from Uroš Jovanović:Hello Francesca,My apologies for the misunderstanding, I thought that we were talking about employee choice when there is no "Employee" field on the booking form.You are right about that, when there ... Mitchell Edit thumbnail picture (Catalog Booking)Closed   Amelia   Updated October 4, 2022 at 3:18pm   3 Most recent comment from Uroš Jovanović:Hello Mitchell,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Romain Folio Calendar ViewClosed   Amelia   Updated October 4, 2022 at 1:27pm   5 Most recent comment from Miloš Jovanović:Hi, Folio At this time, unfortunately, we don't have any way to hide/remove the closed Events on the Calendar View,but also not for the Events List View as well.-I even tried to see if we can ... Bjorn Cannot add users as EmployeesClosed   Amelia   Updated October 4, 2022 at 1:08pm   4 Most recent comment from Uroš Jovanović:Hello Bjorn,Thank you for clearing that up.The employee in Amelia can only be connected to the WordPress user with the "Amelia employee" role with the same email as the employee in Amelia. When one em ... Gianni HELP please: I lost all my appointmentsClosed   Amelia   Updated October 4, 2022 at 12:50pm   7 Most recent comment from Miloš Jovanović:Hi, Gianni  I am truly sorry for the response times. I understand that your hosting provides 24/7 support, but we are not able to provide such coverage, we work from 8 AM until 7 PM on Belgrade, Se ... Arianne .G Stripe MobileClosed   Amelia   Updated October 4, 2022 at 11:33am   2 Most recent comment from Marko Davidović:Hello Arianne, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. With Stripe you can only pay via credit card in Amelia.I'll kindly ask you to add ... rebecca Show appointments on one dateClosed   Amelia   Updated October 4, 2022 at 10:26am   2 Most recent comment from Uroš Jovanović:Hello Rebecca,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Michael Henderson pending appointment paymentClosed   Amelia   Updated October 4, 2022 at 10:13am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. When you book the appointment from the back the only option is to book with on site op ... Angela Wu Terms and Conditions CheckboxClosed   Amelia   Updated October 4, 2022 at 10:04am   3 Most recent comment from Uroš Jovanović:Hello Angela,Thank you for reaching out to us.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms ... Ovidio Adding JS to the inputs formClosed   Amelia   Updated October 4, 2022 at 9:33am   5 Most recent comment from Aleksandar Vuković:Hello Ovidio.Email verification is not possible with Amelia, but there's a workaround you can apply that will check the email. Here's what you need to do: Go to Amelia/Customize/Custom Field ... Andreas Krempel Get acceptance from customersClosed   Amelia   Updated October 4, 2022 at 8:44am   2 Most recent comment from Uroš Jovanović:Hello Andreas,Thank you for reaching out to us.To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Term ... Grindaholik Media BookingClosed   Amelia   Updated October 4, 2022 at 7:33am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.We went to your site and we have booked the appointment on 2 November And after that when we tried to book again for the 2 November we were able to The only t ...