"Amelia" (#3214720) / TMS-Plugins

Sheriean started the conversation
January 24, 2023 at 3:14am
I was trying to work on the notification emails but when i booked app or even tried to send test emails they weren't sent or confirmation emails were not sent. no email was received on my side either.
1,304
Marko replied
January 24, 2023 at 1:58pm
Hello Sheriean,

Thank you for reaching out to us.
An issue with email notifications could be caused by several reasons:

Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.
Your website has a PHP version of less than 7.
The credentials are not correct.
There's something else blocking the notifications from being sent.
If you're using Gmail, please check out this article for detailed setup instructions.
Please check these points, and let me know if you were able to resolve the issue.
Looking forward to your reply.
Kind Regards,

Marko Davidovic
[email protected]

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