We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Adrian Fisse can get calendar selection workingClosed   Amelia   Updated January 20, 2023 at 1:09pm   4 Most recent comment from Marko Davidović:Hello Adrian,We are delighted to hear that everything has been resolved.If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish ... Travis Rosene Display SettingsClosed   Amelia   Updated January 20, 2023 at 10:13am   2 Most recent comment from Marko Davidović:Hello Travis, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. The event calendar work like this Only when you click on the date this will showYou ca ... Karl Email NotificationsClosed   Amelia   Updated January 20, 2023 at 9:59am   4 Most recent comment from Marko Davidović:Hello Karl,There is an option to add an additional address in notifications settings so that you can get all the notifications that are being sent Hope this helps.  steve dates displayClosed   Amelia   Updated January 20, 2023 at 8:46am   4 Most recent comment from Marko Davidović:Hello steve,We are glad to hear that. As for your second question, this happens in the WooCommerce cart and this is not our product. So you would need to contact the WooCommerce support team for this ... Stefano Request RefundClosed   Amelia   Updated January 19, 2023 at 8:27pm   4 Most recent comment from Aleksandar Vuković:That's quite alright, Stefano.Rest assured that you'll receive your money soon, if you haven't already.Best! Stephan Wendling appointment settings - flexible durationClosed   Amelia   Updated January 19, 2023 at 4:49pm   4 Most recent comment from Uroš Jovanović:Hello Stephan,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins ... deni How to get Notified if Users book meClosed   Amelia   Updated January 19, 2023 at 3:58pm   2 Most recent comment from Uroš Jovanović:Hello Deni,Thank you for reaching out to us.Please check the following articles on how to set up SMS and email notifications.Please let me know if you have any other questions. Youri Getting Amelia event object from ID programaticallyClosed   Amelia   Updated January 19, 2023 at 3:25pm   4 Most recent comment from Uroš Jovanović:Hello Youri,Thank you for clearing that up.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feature ... Montarko Plugin is Not DownloadingClosed   Amelia   Updated January 19, 2023 at 2:03pm   3 Most recent comment from Aleksandar Vuković:Here you go. r How to add fee for paypal paymentClosed   Amelia   Updated January 19, 2023 at 1:47pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. There is no option for additional fees in Amelia. You can only set the price per appointment. ... Herito Telecom & ICT BarbershopClosed   Amelia   Updated January 19, 2023 at 1:47pm   21 Most recent comment from Uroš Jovanović:Hello,The ticket will remain open until we confirm that it works fine for your customer.Please let me know if you have any other questions. ROLAND H. FEUSI Language settingClosed   Amelia   Updated January 19, 2023 at 1:08pm   4 Most recent comment from Marko Davidović:Hello Roland, You are most welcome, and we are glad to hear that everything is fine now. If you have any more questions please open another ticket and we will gladly help you there. We wish you all th ... Erika van Wijk Decrease number of services after packageClosed   Amelia   Updated January 19, 2023 at 12:24pm   6 Most recent comment from Uroš Jovanović:Hello Erika,Glad to be able to assist you.Please let me know if you have any other questions. Cédric Becker Explain me more about the packages for Multiple services in same timeClosed   Amelia   Updated January 19, 2023 at 12:05pm   10 Most recent comment from Uroš Jovanović:Hello Cédric,Thank you very much for your feedback.Please let me know if you have any other questions. Fabio Silva Gerência domínio não apareceClosed   Amelia   Updated January 19, 2023 at 11:39am   2 Most recent comment from Marko Davidović:Hello Fabio, Thank you for reaching out to us.Did you redeem all 5 codes?If you purchase 5 AppSumo codes, which are then stacked through https://wpamelia.com/appsumo/ in order to receive the installat ...