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Public Tickets

Natascha Vantuykom recurring eventsClosed   Amelia   Updated November 22, 2022 at 1:11pm   2 Most recent comment from Marko Davidović:Hello Natascha, Thank you for reaching out to us.You can not do that since it is recurring. You can only create new events for those new dates when you wish your new event to be available.If you have ... Robin Tindall Resend notificationClosed   Amelia   Updated November 22, 2022 at 12:52pm   2 Most recent comment from Marko Davidović:Hello Robin, Thank you for reaching out to us.You can not resend as such but what you can do is you can cancel the old appointment and approve it in a matter of seconds and the customer will get the n ... Bill Preload search values via urlClosed   Amelia   Updated November 22, 2022 at 12:26pm   4 Most recent comment from Marko Davidović:Hello Bill,Unfortunately, what you want to achieve is not possible at this time. The only thing you can do is to use another form and filter [ameliastepbooking employee=1 category=3] through the shor ... Simon Maebe CouponsClosed   Amelia   Updated November 22, 2022 at 12:07pm   2 Most recent comment from Uroš Jovanović:Hello Simon,Thank you for reaching out to us.You can disable the "Coupons" option on the Amelia/Settings/Payments page.Please let me know if you have any other questions. Mujeres Sabias perfilClosed   Amelia   Updated November 22, 2022 at 11:36am   4 Most recent comment from Uroš Jovanović:Hello Mujeres,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Balendu Goswami Mobile viewingClosed   Amelia   Updated November 22, 2022 at 11:24am   6 Most recent comment from Marko Davidović:Hello Balendu Goswami,On this link https://www.wiesbaden-ayurveda-massage.de/ganzkoerper-massage/ we can not see the booking formYou can probably see it o the desktop because you are logged in. On m ... Roland SMS Notification Language questionClosed   Amelia   Updated November 22, 2022 at 11:18am   20 Most recent comment from Uroš Jovanović:Hello Roland,Glad to hear that you are satisfied.Please let us know if you have any other questions. Roman Set service exact available booking timeClosed   Amelia   Updated November 22, 2022 at 10:33am   2 Most recent comment from Marko Davidović:Hello Roman, Thank you for reaching out to us.You can achieve this like this:1. You need to create 2 services2. You need to create 2 employees once that will work on half a day service, and second tha ... Nora Kramer Redirect URL MismatchClosed   Amelia   Updated November 21, 2022 at 10:43pm   2 Most recent comment from Stanislav Snagovskiy:Hello Nora, Thank you for reaching out to us.If you see a "Redirect URI mismatch", the URI in Amelia and the URI in Google Developers Console are not the same. Please go to Amelia Settings/Integration ... Stavros Zakkas Packages and durationClosed   Amelia   Updated November 21, 2022 at 9:46pm   4 Most recent comment from Stanislav Snagovskiy:Dear Stavros,You are welcome, Yes, unfortunately, there is no such option to configure fixed time slots for packages in Amelia.Please let us know if you have any other questions.Have a nice day! Jon Step-by-Step booking 2 on mobileClosed   Amelia   Updated November 21, 2022 at 8:51pm   11 Most recent comment from Miloš Jovanović:Hi, Jon You're welcome, i am happy to be of any assistance, in this case unfortunately it is still not finished,but i can certainly confirm that we have this task on the list for the developers ... Wilhelm Alm Custom fields in manual entryClosed   Amelia   Updated November 21, 2022 at 8:11pm   2 Most recent comment from Stanislav Snagovskiy:Hello Wilhelm, Thank you for reaching out to us.I'm afraid we didn't quite get exactly what you want to achieve. Can you explain to us in a little more detail and maybe send us a couple of s ... Lucas Delete a schedule but without deleting the appointments that already existClosed   Amelia   Updated November 21, 2022 at 8:10pm   2 Most recent comment from Stanislav Snagovskiy:Hello Lucas, Thank you for reaching out to us.You can change your schedule in which case past appointments that already exist will not be deleted, it will only affect new appointments, as well as you ... Jason Cancellation - Returns money automaticaly?Closed   Amelia   Updated November 21, 2022 at 8:06pm   3 Most recent comment from Stanislav Snagovskiy:Hello Jason, Thank you for reaching out to us. I'm afraid, at the moment there's no feature for refunding Customers in Amelia. Therefore, refunds should have proceeded manually through the p ... Tyler Buddyboss Integration not showing Step-By-Step Booking 2.0Closed   Amelia   Updated November 21, 2022 at 2:36pm   6 Most recent comment from Uroš Jovanović:Hello Joshua,Can you please create a separate ticket for this issue so we can perform checks as this is a ticket of another user?Looking forward to hearing from you.