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Public Tickets

Nora Kramer Redirect URL MismatchClosed   Amelia   Updated November 21, 2022 at 10:43pm   2 Most recent comment from Stanislav Snagovskiy:Hello Nora, Thank you for reaching out to us.If you see a "Redirect URI mismatch", the URI in Amelia and the URI in Google Developers Console are not the same. Please go to Amelia Settings/Integration ... Stavros Zakkas Packages and durationClosed   Amelia   Updated November 21, 2022 at 9:46pm   4 Most recent comment from Stanislav Snagovskiy:Dear Stavros,You are welcome, Yes, unfortunately, there is no such option to configure fixed time slots for packages in Amelia.Please let us know if you have any other questions.Have a nice day! Jon Step-by-Step booking 2 on mobileClosed   Amelia   Updated November 21, 2022 at 8:51pm   11 Most recent comment from Miloš Jovanović:Hi, Jon You're welcome, i am happy to be of any assistance, in this case unfortunately it is still not finished,but i can certainly confirm that we have this task on the list for the developers ... Wilhelm Alm Custom fields in manual entryClosed   Amelia   Updated November 21, 2022 at 8:11pm   2 Most recent comment from Stanislav Snagovskiy:Hello Wilhelm, Thank you for reaching out to us.I'm afraid we didn't quite get exactly what you want to achieve. Can you explain to us in a little more detail and maybe send us a couple of s ... Lucas Delete a schedule but without deleting the appointments that already existClosed   Amelia   Updated November 21, 2022 at 8:10pm   2 Most recent comment from Stanislav Snagovskiy:Hello Lucas, Thank you for reaching out to us.You can change your schedule in which case past appointments that already exist will not be deleted, it will only affect new appointments, as well as you ... Jason Cancellation - Returns money automaticaly?Closed   Amelia   Updated November 21, 2022 at 8:06pm   3 Most recent comment from Stanislav Snagovskiy:Hello Jason, Thank you for reaching out to us. I'm afraid, at the moment there's no feature for refunding Customers in Amelia. Therefore, refunds should have proceeded manually through the p ... Tyler Buddyboss Integration not showing Step-By-Step Booking 2.0Closed   Amelia   Updated November 21, 2022 at 2:36pm   6 Most recent comment from Uroš Jovanović:Hello Joshua,Can you please create a separate ticket for this issue so we can perform checks as this is a ticket of another user?Looking forward to hearing from you. Joffrey Amelia - custom placeholdersClosed   Amelia   Updated November 21, 2022 at 2:28pm   2 Most recent comment from Marko Davidović:Hello Joffrey, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can only use the placeholder that already exists in Amelia. If you would like to s ... Wilhelm Alm When event A is put into the cart, then automatically product BClosed   Amelia   Updated November 21, 2022 at 1:10pm   2 Most recent comment from Uroš Jovanović:Hello Wilhelm,Thank you for reaching out to us.Unfortunately, there is currently no such option in Amelia, but we have a plan to integrate this with the Amelia built-in features. At the moment, only ... Giam No services and employees on FirefoxClosed   Amelia   Updated November 21, 2022 at 12:22pm   2 Most recent comment from Uroš Jovanović:Hello Giam,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Bill Employee GenderClosed   Amelia   Updated November 21, 2022 at 11:49am   2 Most recent comment from Uroš Jovanović:Hello Bill,Thank you for reaching out to us.Unfortunately, there is currently no such option to add gender to the employees, but we have the plan to integrate it into the Amelia built-in features, but ... Bobby Fong BookingClosed   Amelia   Updated November 21, 2022 at 11:26am   2 Most recent comment from Uroš Jovanović:Hello Bobby,Thank you for reaching out to us.One option would be for customer to add two participants to the same booking with the "Bring anyone with you" option or to use two different accounts for ... Kaitlyn Navarro Cancelation and refundClosed   Amelia   Updated November 21, 2022 at 11:22am   2 Most recent comment from Uroš Jovanović:Hello Kaitlyn,Thank you for reaching out to us and really sorry to hear that you are moving away from the Amelia plugin.Please log in to http://store.tms-plugins.com/ and under "My Licenses" click ... Marc Ettl Service DuationClosed   Amelia   Updated November 21, 2022 at 10:29am   4 Most recent comment from Uroš Jovanović:Hello Marc,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... arman eventsClosed   Amelia   Updated November 21, 2022 at 7:54am   2 Most recent comment from Marko Davidović:Hello arman, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is how it was designed. Complete redesign of Amelia is underway so I'll kindl ...