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Public Tickets

Ovidio How to translate text in page when there's no appointments availableClosed   Amelia   Updated October 3, 2022 at 9:51am   10 Most recent comment from Uroš Jovanović:Hello Ovidio,Would you be able to provide me with the FTP access and I will have this done for you?Looking forward to your reply. Mike Hide event spotsClosed   Amelia   Updated October 3, 2022 at 9:48am   2 Most recent comment from Uroš Jovanović:Hello Mike,Thank you for reaching out to us.You can do that on the Amelia/Customize page.Please let me know if this works for you or not.Looking forward to your reply. Mandy Oldfield Deleting eventsClosed   Amelia   Updated October 3, 2022 at 9:43am   2 Most recent comment from Uroš Jovanović:Hello Mandy,Thank you for reaching out to us.For that purpose, I would suggest that you disable the "Event canceled by admin" notification template when you delete events and the customers should not ... Ahsan Time slot issueClosed   Amelia   Updated October 3, 2022 at 9:38am   2 Most recent comment from Marko Davidović:Hello Ahsan, Thank you for reaching out to us.I can see that this is a duplicate ticket, and , my colleagues are already working on the other tickethttps://tmsplugins.ticksy.com/ticket/3131505/For fu ... Susan Customer notificationsClosed   Amelia   Updated October 3, 2022 at 9:35am   32 Most recent comment from Miloš Jovanović:Hi, Susan. I am delighted to hear that you have now successfully solved that issue, as well.It was very strange, as I was not logged in my account on your site  - so i am not sure what happened, to b ... Alex ServiceClosed   Amelia   Updated October 3, 2022 at 8:33am   2 Most recent comment from Marko Davidović:Hello Alex, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Looking forward to your ... Marco Custom Field not showing in auto generated emailsClosed   Amelia   Updated October 3, 2022 at 8:19am   10 Most recent comment from Marko Davidović:Hello Marco, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Javier Mandrille Create client from front end employee panelClosed   Amelia   Updated October 3, 2022 at 6:40am   4 Most recent comment from Marko Davidović:Hello Javier, Unfortunately, Amelia doesent have integrations with JetFormBuilder. So we can not tell if that will work or not. I'll kindly ask you to add it as a feature suggestion on this link ... Marina optimizationClosed   Amelia   Updated October 13, 2022 at 10:48am   9 Most recent comment from Miloš Jovanović:Hi, MarinaOnce again my sincerest apology for all the waiting time.We will have to escalate this to our Developer Team, since our 2nd level Team was unable to get to the root of the issue, despite our ... Marcel ICS fileClosed   Amelia   Updated September 30, 2022 at 12:44pm   2 Most recent comment from Uroš Jovanović:Hello Marcel,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Jason Hoopes Amelia Employee/CustomersClosed   Amelia   Updated September 30, 2022 at 11:39am   2 Most recent comment from Uroš Jovanović:Hello Jason,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. This is because those two roles have completely different permissio ... Nick Onclin Agenda itemClosed   Amelia   Updated September 30, 2022 at 11:22am   2 Most recent comment from Marko Davidović:Hello Nick, Thank you for reaching out to us, but unfortunately, the plugin cannot be used for multi-day bookings. You can not create an appointment that lasts 168 hours. I'll kindly ask you to ... Charlotte Wertman Customizing formsClosed   Amelia   Updated September 30, 2022 at 10:47am   19 Most recent comment from Uroš Jovanović:Hello Charlotte,Thank you for the update.Please try the following shortcode, test it out and let me know if it works or not.[ameliastepbooking]Looking forward to your reply. Pauline QuestionsClosed   Amelia   Updated September 30, 2022 at 10:06am   2 Most recent comment from Marko Davidović:Hello Pauline, Thank you for reaching out to us.1. Yes, customer can cancel via link in notifications that you need to set up or via customer panel%appointment_cancel_url%” – An automatically gene ... Aziz Ibrahimov UpdateClosed   Amelia   Updated September 30, 2022 at 9:51am   10 Most recent comment from Uroš Jovanović:Hello Aziz,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the ...