As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Hank Packages are goneClosed   Amelia   Updated January 24, 2023 at 9:34am   2 Most recent comment from Uroš Jovanović:Hello Hank,Thank you for reaching out to us.Can you please test it out now and let me know if you are able to see packages on the Amelia/Services page.Please let me know if you have any other question ... Eduardo How to assign 2 services with different schedules to the same employee?Closed   Amelia   Updated January 24, 2023 at 8:51am   3 Most recent comment from Marko Davidović:Hello Eduardo, Thank you for reaching out to us.We are glad to hear that everything is fine and that you have managed to resolve everything.If you have any more questions please open a new separate ti ... yasuyuki arakawa How to see in Dashboard that "appointment slots left to be booked"Closed   Amelia   Updated January 24, 2023 at 8:47am   6 Most recent comment from Uroš Jovanović:Hello Yasuyuki,Thank you for your feedback, glad to be able to assist you.Please let me know if you have any other questions. Jendrik "am-no-services" StylingClosed   Amelia   Updated January 24, 2023 at 8:45am   4 Most recent comment from Uroš Jovanović:Hello Jendrik,Thank you for your update and feedback.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about ... Filippo Ponzetti Zoom notification placeholderClosed   Amelia   Updated January 23, 2023 at 9:13pm   12 Most recent comment from Aleksandar Vuković:I don't believe that it has anything to do with WP Crontrol, Filippo.Instead, I believe this command is not appropriate for your server.Can you reach out to your hosting provider and ask them ... Carles Employee exportClosed   Amelia   Updated January 23, 2023 at 6:23pm   4 Most recent comment from Uroš Jovanović:Hello Dani,There is currently no ETA, but I hope that it will be implemented in the near future.Please let me know if you have any other questions. Barbara Thieme Event Zoom link only after paymentClosed   Amelia   Updated January 23, 2023 at 4:44pm   2 Most recent comment from Uroš Jovanović:Hello Barbara, Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Jennifer Allen Setting an event timeClosed   Amelia   Updated January 23, 2023 at 4:43pm   4 Most recent comment from Uroš Jovanović:Hello Jennifer,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins ... Thos Maelle Activation de amelia prolife timeClosed   Amelia   Updated January 23, 2023 at 4:19pm   2 Most recent comment from Uroš Jovanović:Hello Thos,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as tha ... Robin Heizmann Missing Sidebar WidgetClosed   Amelia   Updated January 23, 2023 at 3:49pm   2 Most recent comment from Uroš Jovanović:Hello Robin,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Oleksandra Popup triggered by button in DiviClosed   Amelia   Updated January 23, 2023 at 3:48pm   2 Most recent comment from Uroš Jovanović:Hello Oleksandra,Thank you for reaching out to us.At the moment, Amelia can be used in popups only with Elementor.When you have created Employees, services and/or events in Amelia, you can add them ... David Hetherington Front End Event Grid ViewClosed   Amelia   Updated January 23, 2023 at 3:31pm   4 Most recent comment from Uroš Jovanović:Hello David,Thank you for the update.Please forward the CSS that you used for this.Looking forward to your reply. Darryl Amelia Pro Version High Than Expected ErrorClosed   Amelia   Updated January 28, 2023 at 4:31pm   20 Most recent comment from Uroš Jovanović:Hello Darryll,I have sent the correct file which editing I mentioned below to your email.Please let me know if that worked for you.Looking forward to your reply. OCNSMedia Events NotificationsClosed   Amelia   Updated January 23, 2023 at 3:11pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’ ... Rishi Mishra Not appearing paypal checkout in mobile versionsClosed   Amelia   Updated January 23, 2023 at 2:52pm   2 Most recent comment from Aleksandar Vuković:Hello Rishi.Thank you for reaching out to us.This tends to happen if your mobile browser is configured to block popups by default. We have no issues opening the PayPal window on mobile devices:Can yo ...