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Public Tickets

Kelly Fidei Hide Events fields: first name, last, phoneClosed   Amelia   Updated November 14, 2022 at 12:17pm   4 Most recent comment from Marko Davidović:Hello Kelly,If your are using events in that case you need to change that in 1.0 events booking form in customize section like thisIf you have any more questions please open another ticket and we wil ... Konstantinos Stravogiannis PENDING TO APPROVEDClosed   Amelia   Updated November 14, 2022 at 11:25am   6 Most recent comment from Marko Davidović:Hello Konstantinos,That is because you have set that the minimum people who must attend this appointment for it to bi approved is 2Until you have 2 bookings they will be pending.We have now changed i ... Leonardo Vasconcelos Lima NotificationsClosed   Amelia   Updated November 14, 2022 at 10:40am   2 Most recent comment from Uroš Jovanović:Hello Leonardo,Thank you for reaching out to us.On 30 May 2022, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your us ... Timo Kirsten SMS not deliveringClosed   Amelia   Updated November 14, 2022 at 10:29am   2 Most recent comment from Marko Davidović:Hello Timo, Thank you for purchasing our product, and for reaching out to us. The SMS often has a status queued but is actually sent. The status of the SMS is not refreshed automatically.  We can lo ... Kelly Fidei User cannot add event to google or outlook calendarClosed   Amelia   Updated November 14, 2022 at 10:23am   9 Most recent comment from Uroš Jovanović:Hello Kelly,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Jeroen Keijmel Amelia Google Calendar IntegrationClosed   Amelia   Updated November 14, 2022 at 9:51am   3 Most recent comment from Uroš Jovanović:Hello Jeroen,Thank you for reaching out to us.Glad to hear that the issue has been resolved.Please let us know if you have any other questions. Francesca Kendall Booking 2.0 Calendar not displayClosed   Amelia   Updated November 14, 2022 at 9:16am   13 Most recent comment from Uroš Jovanović:Hello Francesca,Glad to be able to assist you.Please let us know if you have any other questions. Giam Display Selected CategoryClosed   Amelia   Updated November 14, 2022 at 7:36am   10 Most recent comment from Marko Davidović:Hello Giam, We are delighted to hear that everything is fine now. This was probably just a caching issue. If you have any more questions please open another ticket and we will gladly help you there. W ... Francesca Kendall on site payment methodClosed   Amelia   Updated November 14, 2022 at 7:31am   6 Most recent comment from Marko Davidović:Hello Francesca, You are most welcome. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a nice day.  Francesca Kendall No way to see what extras customers have taken on exportClosed   Amelia   Updated November 14, 2022 at 7:31am   4 Most recent comment from Marko Davidović:Hello Francesca, Thank you for doing that. Features are pushed up on our "to-do" list when there are a lot of customers requesting those features. If you have any more questions please open another t ... frederic payet 2 ways sync with google calendarClosed   Amelia   Updated November 14, 2022 at 7:31am   2 Most recent comment from Marko Davidović:Hello frederic, Thank you for reaching out to us. Any rescheduling must be done in Amelia directly. The integrations don't work like this. What you enter in Amelia can be displayed in Amelia but ... Jonas Höglund Setting up special split dayClosed   Amelia   Updated November 14, 2022 at 7:30am   2 Most recent comment from Marko Davidović:Hello Jonas, Thank you for reaching out to us. Special days are saved in order that you have created like this This is part of Amelia's design. As for your request I'll kindly ask you to ... Lisa Hildebrand Scheduled email/SMS reminders not being sent outClosed   Amelia   Updated November 14, 2022 at 7:30am   4 Most recent comment from Marko Davidović:Hello Lisa, They must know how to set this up since this is happening on the server (not in Amelia). You can send them this link, and tell them that it is necessary to set up a cron job on your serv ... Prateek Biyani Stop same day bookingClosed   Amelia   Updated November 14, 2022 at 7:28am   2 Most recent comment from Marko Davidović:Hello Prateek Biyani, Thank you for reaching out to us. In service/edit service/settings you have option called Minimum time required before booking.  Hope this helps. If you have any more questions ... Konstantinos Stravogiannis Booking notificationClosed   Amelia   Updated November 14, 2022 at 7:20am   2 Most recent comment from Marko Davidović:Hello Konstantinos, I'm afraid that we didn't quite get what the issue looks is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Please check the ...