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Public Tickets

Emily McMichael refund requestClosed   Amelia   Updated November 15, 2022 at 8:36am   2 Most recent comment from Marko Davidović:Hello Emily, Thank you for reaching out to us.We are sorry to hear that you are leaving us. Unfortunately, we can not grant you a refund, we have 15 days money-back guarantee with no questions asked ... Aurimas Amalia not working in elementor popupClosed   Amelia   Updated November 15, 2022 at 7:31am   4 Most recent comment from Marko Davidović:Hello Aurimas,Since it is working on several other devices on your end and on several devices on our end we can only say that everything in regard Amelia works. This is the issue due to your device a ... Kelly Fidei events capacityClosed   Amelia   Updated November 14, 2022 at 8:58pm   8 Most recent comment from Uroš Jovanović:Hello Kelly,Glad to be able to assist you.Please let us know if you have any other questions. Enrico problem of amelia displayClosed   Amelia   Updated November 14, 2022 at 7:54pm   2 Most recent comment from Stanislav Snagovskiy:Hello Enrico, Thank you for reaching out to us.First of all please check if you are using the latest version of Amelia (see attachment). If you activated the purchase code in Amelia Settings/Activatio ... Alex Warren Preselecting booking parametersClosed   Amelia   Updated November 14, 2022 at 7:52pm   2 Most recent comment from Stanislav Snagovskiy:Hello Alex, Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features, you can select only one ca ... Henriette %recurring_appointments_details% customer notificationClosed   Amelia   Updated November 14, 2022 at 7:37pm   5 Most recent comment from Jason:I'm posting a reply to this thread in hopes the feature request page will get more votes. If you want the recurring appointments place holder to look professional, instead of it's current sm ... Muhammad Hassan Moeen WhatsApp integrationClosed   Amelia   Updated November 14, 2022 at 1:38pm   4 Most recent comment from Uroš Jovanović:Hello Muhammad,Thank you for reaching back out to us.Unfortunately, we do not offer that type of support, could you please let us know which step of WhatsApp integration you need help with?Looking fo ... Lisa Hildebrand ReinstallationClosed   Amelia   Updated November 14, 2022 at 1:12pm   2 Most recent comment from Uroš Jovanović:Hello Lisa,Thank you for reaching out to us.Feel free to reinstall the plugin, just make sure that you do not have the option "Delete Amelia content" option disabled on the Amelia/Settings/Activation ... Kelly Fidei Event notification confirmation to adminClosed   Amelia   Updated November 14, 2022 at 12:23pm   6 Most recent comment from Marko Davidović:Hello Kelly, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Kelly Fidei Hide Events fields: first name, last, phoneClosed   Amelia   Updated November 14, 2022 at 12:17pm   4 Most recent comment from Marko Davidović:Hello Kelly,If your are using events in that case you need to change that in 1.0 events booking form in customize section like thisIf you have any more questions please open another ticket and we wil ... Konstantinos Stravogiannis PENDING TO APPROVEDClosed   Amelia   Updated November 14, 2022 at 11:25am   6 Most recent comment from Marko Davidović:Hello Konstantinos,That is because you have set that the minimum people who must attend this appointment for it to bi approved is 2Until you have 2 bookings they will be pending.We have now changed i ... Leonardo Vasconcelos Lima NotificationsClosed   Amelia   Updated November 14, 2022 at 10:40am   2 Most recent comment from Uroš Jovanović:Hello Leonardo,Thank you for reaching out to us.On 30 May 2022, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your us ... Timo Kirsten SMS not deliveringClosed   Amelia   Updated November 14, 2022 at 10:29am   2 Most recent comment from Marko Davidović:Hello Timo, Thank you for purchasing our product, and for reaching out to us. The SMS often has a status queued but is actually sent. The status of the SMS is not refreshed automatically.  We can lo ... Kelly Fidei User cannot add event to google or outlook calendarClosed   Amelia   Updated November 14, 2022 at 10:23am   9 Most recent comment from Uroš Jovanović:Hello Kelly,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Jeroen Keijmel Amelia Google Calendar IntegrationClosed   Amelia   Updated November 14, 2022 at 9:51am   3 Most recent comment from Uroš Jovanović:Hello Jeroen,Thank you for reaching out to us.Glad to hear that the issue has been resolved.Please let us know if you have any other questions.