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Public Tickets

Nils Gomez Adding a redirection Url after ordering via shopping cartClosed   Amelia   Updated October 21, 2022 at 7:33pm   4 Most recent comment from Stanislav Snagovskiy:Dear Nils,Thank you,I made a booking and got to this page, but I see that it is not Amelia's thank you page, but a custom thank you page.I am not redirected to the main page; please specify the ... Athanasios Mousiolis Calendars syncClosed   Amelia   Updated October 21, 2022 at 7:06pm   2 Most recent comment from Stanislav Snagovskiy:Hello Athanasios, Thank you for reaching out to us. Here is how the Google Calendar integration with Amelia works: With Google Synchronization, all employees in Amelia can sync their working schedule ... Oliver Bode See Coupons DetailsClosed   Amelia   Updated October 21, 2022 at 5:39pm   6 Most recent comment from Miloš Jovanović:Hi, Oliver I am sorry to disappoint you, but currently, we don't have anything exactly like that available in Amelia.We only have our Coupon system available at the moment.The coupons tab can ... Rizwana Appointments email to be sent admin email id alsoClosed   Amelia   Updated October 21, 2022 at 5:25pm   2 Most recent comment from Miloš Jovanović:Hi, Rizwana Sorry for the delayYes.  We have a feature that will allow the Admin to receive all notifications additionaly.This is in Amelia settings/Notifications/Send all notifications to addition ... socialmeetclub changes their schedule weeklyClosed   Amelia   Updated October 21, 2022 at 1:50pm   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.The only way that you can try to achieve this is by using special day option. And in this way, you can create different schedules for different week ... Greg Amelia Password Reset LinkClosed   Amelia   Updated October 21, 2022 at 1:12pm   2 Most recent comment from Marko Davidović:Hello Greg, Thank you for reaching out to us.Please check your customer panel page URL if it is correct.Also an issue with email notifications could be caused by several reasons: Your hosting provider ... Luis Ojeda Import Coupon CodesClosed   Amelia   Updated October 21, 2022 at 12:33pm   2 Most recent comment from Marko Davidović:Hello Luis, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Mario Hartmann Wrong buttonsClosed   Amelia   Updated October 21, 2022 at 12:32pm   4 Most recent comment from Marko Davidović:Hello Mario, Thank you for reaching out to us.We are glad to hear that you have managed to sort everything out.If you have any more questions please open another ticket and we will gladly help you the ... Kevin Customer Appointment HistoryClosed   Amelia   Updated October 21, 2022 at 12:29pm   4 Most recent comment from Marko Davidović:Hello Kevin, You are most welcome, and we try to help as best as we can. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a l ... Luke Creating UsersClosed   Amelia   Updated October 21, 2022 at 12:09pm   4 Most recent comment from Marko Davidović:Hello Luke,Thank you for the explanation. Unfortunately, currently, this feature is not built-in in Amelia. The customer must book the appointment first in order to access the customer pane, otherwis ... Kirstin stylingClosed   Amelia   Updated October 21, 2022 at 11:56am   4 Most recent comment from Miloš Jovanović:Hi, Kirstin In order to change the general colours of the Customer/Employee Panels as well as text colour; at the moment we don't have a separate setup that is only for the Panels; but if yo ... Shanna Cancelling an appointmentClosed   Amelia   Updated October 21, 2022 at 7:45am   2 Most recent comment from Marko Davidović:Hello Shanna, Thank you for reaching out to us.I'm afraid, at the moment there's no feature for refunding Customers in Amelia.Therefore, refunds should be proceeded manually through the paym ... Jason Existing customer returns "NO DATA" when searching for themClosed   Amelia   Updated October 20, 2022 at 9:31pm   4 Most recent comment from Stanislav Snagovskiy:Dear Jason,You are welcome,I checked with our developers, and they know this issue, but it is not easy to solve. We will be completely redesigning the Amelia backend, so until this happens this will n ... Dermod Wood Cannot create an event in AmeliaClosed   Amelia   Updated October 20, 2022 at 7:48pm   2 Most recent comment from Miloš Jovanović:Hi, DermodPlease provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to ... Jean-Marc Hans Notifications are no longer sentClosed   Amelia   Updated October 20, 2022 at 5:33pm   4 Most recent comment from Stanislav Snagovskiy:Hello Jean-Marc, Thank you for reaching out to us.I am glad that you solved this issue.Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if t ...