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Public Tickets

emmanuel kuforiji Cant upload the fileClosed   Amelia   Updated January 17, 2023 at 10:14am   4 Most recent comment from Uroš Jovanović:Hello Emmanuel,Thank you for the update.Yes, that is the best practice to upload the plugin as it is the most efficient way and there is almost no room for error.Please let me know if you have any oth ... Paul Just a few questionsClosed   Amelia   Updated January 17, 2023 at 9:57am   2 Most recent comment from Marko Davidović:Hello Paul, Thank you for reaching out to us.When you have several questions or issues, please open a new ticket, and we will help you there. In that way, issues and questions which are related to dif ... Elizabeth Change time from 24 hour to 12 hour format on employee schedule - admin and employee panelClosed   Amelia   Updated January 17, 2023 at 9:52am   4 Most recent comment from Uroš Jovanović:Hello Elizabeth,Glad to be able to assist you.Please let me know if you have any other questions. Marco Custom Field - Attachment - Uploded Files Name automatically changedClosed   Amelia   Updated January 17, 2023 at 12:02pm   6 Most recent comment from Marko Davidović:Hello Marco,We just got the feedback from our colleagues and they have told us that we save attachments with a name that represents bookingId_randomToken, because the attachments are saved in wp-conte ... Alayn Govea Edit text sizesClosed   Amelia   Updated January 17, 2023 at 8:52am   8 Most recent comment from Uroš Jovanović:Hello Alayn,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins th ... Tsuifei Cancel or hide the Extra Options featureClosed   Amelia   Updated January 16, 2023 at 11:08pm   2 Most recent comment from Uroš Jovanović:Hello Tsuifei,Thank you for reaching out to us.The extras step is only displayed on the booking form only if the service has extras crated for it.Please let me know if that is the case or not.Looking ... Giam Group Booking ManagementClosed   Amelia   Updated January 16, 2023 at 10:33pm   2 Most recent comment from Uroš Jovanović:Hello Giam,Thank you for reaching out to us.This is how it works at the moment as the reschedule option on the back-end searches for the free time slots.We will work on changing this behavior but at ... Landry BUG "SPECIAL DAY" EMPLOYEE Can't be savedClosed   Amelia   Updated January 16, 2023 at 10:12pm   2 Most recent comment from Aleksandar Vuković:Hello Landry.Sorry for the late response.We're aware of this bug, and our developers are working on it.As soon as it's fixed it will be included in our update. If we receive a fix for it be ... Kaitlyn Navarro calendar syncClosed   Amelia   Updated January 16, 2023 at 3:05pm   14 Most recent comment from Uroš Jovanović:Hello Kaitlyn,Thank you for reaching back out to us.Can you please check the following article on how to update the plugin manually?Updating the plugin to the latest versionPlease let me know if that ... Giam Add New Packages IssueClosed   Amelia   Updated January 16, 2023 at 1:53pm   2 Most recent comment from Marko Davidović:Hello Giam, Thank you for reaching out to us.For the first issue I'm afarafraid that we do not quite get what you are asking us and what the issue is? Can you please send a short one minute video ... Álvaro google syncClosed   Amelia   Updated January 16, 2023 at 1:23pm   3 Most recent comment from Marko Davidović:Hello Álvaro, We are glad to hear that everything is fine now. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a nice day.� ... Pattadon How to change menu label of customer panel page?Closed   Amelia   Updated January 16, 2023 at 1:15pm   4 Most recent comment from Uroš Jovanović:Hello Pattadon,Thank you for reaching back out to us.Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco Translate and then translate these str ... steve adding fields to old booking (customise)Closed   Amelia   Updated January 16, 2023 at 12:47pm   8 Most recent comment from Uroš Jovanović:Hello Steve,Glad to hear that you managed to solve this stuff.Please let me know if you have any other questions. Stacey Xenidis customizationClosed   Amelia   Updated January 16, 2023 at 12:46pm   2 Most recent comment from Uroš Jovanović:Hello Stacey,Thank you for reaching out to us and for your feedback. We understand your perspective and we really appreciate you taking the time to write this to us as user feedback is really import ... Franck Hide EmployeeClosed   Amelia   Updated January 16, 2023 at 9:24am   6 Most recent comment from Uroš Jovanović:Hello Franck,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins th ...