As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

netwerk Available booking periodClosed   Amelia   Updated April 20, 2023 at 8:12am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Can you setup e.g. the same day of next month? - No, it works like this today you can see the booking up to the 30th tomorrow you will be able to see the bookin ... Nitin Shah Selection of dates and time before EmployeesClosed   Amelia   Updated April 20, 2023 at 8:03am   2 Most recent comment from Marko Davidović:Hello Nitin, Thank you for reaching out to us.Unfortunately, no, currently both of these features are not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link h ... Sarah Customers Booking from outside UKClosed   Amelia   Updated April 20, 2023 at 5:52am   2 Most recent comment from Marko Davidović:Hello Sarah, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features. ... mike Iphone and androind appClosed   Amelia   Updated April 19, 2023 at 12:50pm   2 Most recent comment from Marko Davidović:Hello mike, Thank you for reaching out to us.We do not have such plans at this time, we can not say if this will be developed in the future or not. I'll kindly ask you to add it as a feature sug ... Michael Client pageClosed   Amelia   Updated April 19, 2023 at 12:23pm   4 Most recent comment from Aleksandar Vuković:Unfortunately, no, Michael.If the client is logged in, they will be logged in during their session, but the servers are usually flushed once in 12 or 24 hours (some servers are flushed every hour, for ... Ellen Not sending emailClosed   Amelia   Updated April 19, 2023 at 12:08pm   4 Most recent comment from Uroš Jovanović:Hello Ellen,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Adri BOOK MULTIPLE EVENTS AT TE SAME TIMEClosed   Amelia   Updated April 19, 2023 at 12:01pm   2 Most recent comment from Marko Davidović:Hello Adri, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Since they are separate events they have to book each event separately at this time.I ... Jerica How to ...questionsClosed   Amelia   Updated April 19, 2023 at 12:00pm   4 Most recent comment from Uroš Jovanović:Hello Jerica,You need to add it to the label rather than the option. Please let me know if it works or not.Looking forward to your reply. Ivo Müller Voucher Plugin > for AmeliaClosed   Amelia   Updated April 19, 2023 at 11:55am   2 Most recent comment from Marko Davidović:Hello Ivo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.We don't have gift vouchers but we have an option for creating discount codes. These c ... Kohey Kudo About the Zoom connectionClosed   Amelia   Updated April 19, 2023 at 11:44am   2 Most recent comment from Uroš Jovanović:Hello Kohey,Thank you for reaching out to us.For that purpose, please check the following article and let me know if this helps you. Please let me know if you have any other questions. Amir timezone for studentClosed   Amelia   Updated April 19, 2023 at 11:39am   4 Most recent comment from Uroš Jovanović:Hello Amir,I could not see the image that you sent me, can you please attach it to this response and I will assist you with this?Looking forward to your reply. Cricket Foster CustomizationClosed   Amelia   Updated April 19, 2023 at 11:28am   2 Most recent comment from Uroš Jovanović:Hello Cricket,Thank you for reaching out to us.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Marta Orzechowski Employee PanelClosed   Amelia   Updated April 19, 2023 at 11:24am   2 Most recent comment from Uroš Jovanović:Hello Marta,Thank you for reaching out to us.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Maria Wiegandt Adding Official Holidays for all employeesClosed   Amelia   Updated April 19, 2023 at 11:22am   2 Most recent comment from Marko Davidović:Hello Maria, Thank you for reaching out to us.In settings/work hours and days off you can set company days of for employee in one go. But you need to input all holidays one by one but they will apply ... Ludvík Reif Email NotificationsClosed   Amelia   Updated April 19, 2023 at 11:11am   12 Most recent comment from Uroš Jovanović:Hello Ludvík,Thank you for the update on this.Yes, we have the plan to implement this in the future, bu there is no ETA on this at the moment.Please let me know if you have any other questions.