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Public Tickets

Vincit-Lee How to make sure employee does not get blocked out when bookedClosed   Amelia   Updated January 16, 2023 at 7:35am   2 Most recent comment from Marko Davidović:Hello Vincit, Thank you for reaching out to us. You can not do double booking in Amelia. Amelia is designed to prevent this. So, you can either create a group appointment or you can create several emp ... Andrew Ambrosius JWT deprecationClosed   Amelia   Updated January 16, 2023 at 7:34am   4 Most recent comment from Marko Davidović:Hello Andrew, Yes, of course, we will publish the documentation in regard to that in due time. You do not need to worry.  We wish you all the best. Have a nice day.  Joshua Jia Amelia account not linking to Google CalendarClosed   Amelia   Updated January 16, 2023 at 7:32am   2 Most recent comment from Marko Davidović:Hello Joshua, Thank you for reaching out to us. You can do that easily you just need to check for 3 things 1. You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. ... Huy No custom fieldClosed   Amelia   Updated January 16, 2023 at 7:31am   12 Most recent comment from Marko Davidović:Hello Huy, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. H ... Deborah Lanyon Form not displaying properlyClosed   Amelia   Updated January 16, 2023 at 7:31am   2 Most recent comment from Marko Davidović:Hello Deborah, Thank you for reaching out to us. Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check ... BOUKHENNOUS CHERIF Modification du profile employéClosed   Amelia   Updated January 16, 2023 at 7:29am   2 Most recent comment from Marko Davidović:Hello Sharif, Thank you for reaching out to us. In settings/role setting, you have options that you have to enable to give this kind od permission to your employees.  Hope this helps. If you have an ... Christian Time Slots not SynchronizingClosed   Amelia   Updated January 16, 2023 at 7:29am   2 Most recent comment from Marko Davidović:Hello Christian, We are glad to hear that everything has been resolved. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a ni ... SANNE Add online Events with Google meetClosed   Amelia   Updated January 16, 2023 at 7:25am   2 Most recent comment from Marko Davidović:Hello Sanne, Thank you for reaching out to us. Amelia can't create webinar links, only meeting links, but there are a couple of workarounds you can try: 1. If the webinars are different for each ... Kahlil Nagi Timezone Daylight SavingsClosed   Amelia   Updated January 16, 2023 at 7:22am   4 Most recent comment from Marko Davidović:Hello Kahlil, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best ... Jordan Dickerson Availability not savingClosed   Amelia   Updated January 15, 2023 at 3:57pm   4 Most recent comment from Uroš Jovanović:Hello Jordan,Thank you for the credentials.We have isolated this issue and passed it on to our developers. It will be resolved for the next updates, thank you for your patience. Jordan Dickerson Adding Availability to CalendarClosed   Amelia   Updated January 15, 2023 at 3:55pm   6 Most recent comment from Uroš Jovanović:Hello Jordan and Astym,I will respond to the tickets that you created as soon as possible. JUAN GLAUBITZ DiscountClosed   Amelia   Updated January 14, 2023 at 7:51pm   12 Most recent comment from Aleksandar Vuković:Hello Juan.We purged the cache on that page and after that we could no longer see any packages offered with a discount:Can you please check it out and let us know if you see any issues now? Bruce Sign UpClosed   Amelia   Updated January 14, 2023 at 7:17pm   11 Most recent comment from Aleksandar Vuković:Hey Bruce.I'll jump in for Isidora real quick.We have a page for Customer Success Stories where we try to promote and describe Amelia from users' perspectives.We want to have as many sep ... Håvard Spaniland Hide capacity in EventsClosed   Amelia   Updated January 14, 2023 at 6:51pm   21 Most recent comment from Aleksandar Vuković:Hello again Sergio.If the CSS provided helps you hide the capacity you need, can you please open a new ticket for everything else you may need, as we're basically highjacking this ticket from H ... Domenic Getting present appointments to appear on calendarClosed   Amelia   Updated January 13, 2023 at 7:27pm   2 Most recent comment from Uroš Jovanović:Hello Domenic,Thank you for reaching out to us.Unfortunately, there is currently no such option as only the newly-booked appointments will appear on the google calendar.Hope this helps you.Please let ...