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Public Tickets

OCNSMedia Time windowsClosed   Amelia   Updated January 18, 2023 at 9:06am   4 Most recent comment from Marko Davidović:Hello, Unfortunately currently this feature is not built-in in Amelia. Each servise can have different buffer time, and you can set it in services/edit service. Unfortunately, you can not set a buffer ... Ashley Use woo commerce for only packagesClosed   Amelia   Updated January 18, 2023 at 8:56am   3 Most recent comment from Marko Davidović:Hello Ashley, Thank you for reaching out to us.1. When customers buy and pay in WooCommerce you have option in settings/payments that after the payment they are redirected to Amelia thank you page2.  ... Juliette Problem with Amelia configurationClosed   Amelia   Updated January 18, 2023 at 8:39am   4 Most recent comment from Marko Davidović:Hello Juliette,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... James Fouché Deleting/editing appointments with Amelia Manager authorityClosed   Amelia   Updated January 17, 2023 at 9:33pm   2 Most recent comment from Aleksandar Vuković:Hello James.All you need to enable for "Amelia Manager" are these two capabilities:amelia_delete_appointmentsamelia_delete_calendarYou can see the icon here:And you can see that this user is, in fact, ... Francesca Kendall Employee PanelClosed   Amelia   Updated January 17, 2023 at 2:55pm   12 Most recent comment from Marko Davidović:Hello Francesca,Unfortunately not at this time, iur developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the ... Francesca Kendall Upgrade from basic to proClosed   Amelia   Updated January 17, 2023 at 2:43pm   12 Most recent comment from Uroš Jovanović:Hello Francesca,Glad to be able to assist you.Please let me know if you have any other questions. Tobias Nørbygaard Pair massageClosed   Amelia   Updated January 17, 2023 at 2:08pm   2 Most recent comment from Marko Davidović:Hello Tobias, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.However, it can be fixed with a workaround: if you connect both Employees to the same Go ... Debbie van Cleef Amelia notifications not being deliveredClosed   Amelia   Updated January 17, 2023 at 2:07pm   4 Most recent comment from Marko Davidović:Hello Debbie,This is not related to us this was designed by Google, and we have implemented this in our documentation on this link https://wpamelia.com/notification-settings/. What matters is that ev ... Marco Griffini Custom FunctionClosed   Amelia   Updated January 17, 2023 at 1:02pm   8 Most recent comment from Uroš Jovanović:Hello Marco,Glad to be able to assist you.We will respond to the other ticket you created as soon as possible. emmanuel kuforiji Cant upload the fileClosed   Amelia   Updated January 17, 2023 at 12:41pm   4 Most recent comment from Marko Davidović:Hello emmanuel, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are ... Álvaro no-show status for employeesClosed   Amelia   Updated January 17, 2023 at 12:09pm   4 Most recent comment from Marko Davidović:Hello Álvaro,We thank you for your report I will forward this to our developers to be reviewed.If you have any more questions please open a new separate ticket for each question and we will gladly h ... Leonardo Vasconcelos Lima payment confirmationClosed   Amelia   Updated January 17, 2023 at 11:54am   20 Most recent comment from Uroš Jovanović:Hello Leonardo, Thank you very much for your patience and for providing me with the staging website. I tested it out on the staging website and I the appointment booking with the appointment that w ... Kalimah IT Time slot is unavailableClosed   Amelia   Updated January 17, 2023 at 11:52am   4 Most recent comment from Uroš Jovanović:Hello Kalimah,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Patrick Meijer Buffer time between appointments not reflectedClosed   Amelia   Updated January 17, 2023 at 11:50am   6 Most recent comment from Marko Davidović:Hello Patrick,No worries, maybe you just didn't click save or something, what matters is that everything is working fine. And thank you for wanting to leave a review, once you have the time plea ... lynob web shortcode to skip first click in catalog 2.0Closed   Amelia   Updated January 17, 2023 at 10:32am   2 Most recent comment from Uroš Jovanović:Hello Iynob,Thank you for reaching out to us.Unfortunately, the only option is to predefine the category in the shortcode.Please let me know if you have any other questions.