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Public Tickets

erwin de troch edit / delete appointmentClosed   Amelia   Updated August 10, 2023 at 10:16am   6 Most recent comment from Marko Davidović:Hello erwin,We are glad to hear that everything is fine again and If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you al ... Nigel Shaw Amelia screens not working after upgradeClosed   Amelia   Updated August 10, 2023 at 9:48am   5 Most recent comment from Stefan Petrov:Hello Nigel,Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please change the theme and se ... Black Reef Payments Not WorkingClosed   Amelia   Updated August 10, 2023 at 9:22am   2 Most recent comment from Uroš Jovanović:Hello Black, Thank you for reaching out to us. Can you please go through these steps in this Video we made for using Stripe? We explained what you can do in order to test if your Stripe functionality ... María de Haro Payments with Stripe on the webClosed   Amelia   Updated August 10, 2023 at 9:12am   2 Most recent comment from Uroš Jovanović:Hello María,Thank you for reaching out to us.In order to make sure that Stripe payment is enabled for a specific service, you need to enable it on the Settings tab on the Amelia/Services page.Pleas ... Paula Display description mobileClosed   Amelia   Updated August 10, 2023 at 8:43am   7 Most recent comment from Stefan Petrov:Hello Paula,i will make a request. It's not possible to give ETA, but it will be on the list.Thanks for pointing it out. Alex Sebastian Bringing anyone with you optionClosed   Amelia   Updated August 10, 2023 at 7:48am   2 Most recent comment from Marko Davidović:Hello Alex, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not know if this is possible with Booknetic or not but in our demos you can not se ... Lucas Mialani Resend booking details to customerClosed   Amelia   Updated August 10, 2023 at 7:44am   4 Most recent comment from Uroš Jovanović:Hello Lucas,Glad to be able to assist you.Please let me know if you have any other questions. Catalina Mantilla Notifications not sentClosed   Amelia   Updated August 10, 2023 at 7:18am   6 Most recent comment from Marko Davidović:Hello Catalina,Unfortunately, we can not log in in a standard way Do you have some custom login to a backend?Looking forward to your reply.  sahibzada ehtisham nisar booking appoint via woocommerce storeClosed   Amelia   Updated August 10, 2023 at 7:12am   4 Most recent comment from Marko Davidović:Hello sahibzada,Unfortunately, currently, this feature is not built-in in Amelia. If a customer deletes everything there is no option to be redirected back. Only once they complete the booking you can ... Benita Howe Calendar IntegrationClosed   Amelia   Updated August 10, 2023 at 6:49am   2 Most recent comment from Stefan Petrov:Hello Benita,thanks for reaching out to us.For now, Amelia has integration with Google and Outlook Calendar. You can set the busy slots with Google /Outlook Calendar but you also have the option that ... María de Haro Compatibility of the Amelia Plug-in with the Redsys virtual payment gateway/POS systemClosed   Amelia   Updated August 10, 2023 at 6:41am   4 Most recent comment from Stefan Petrov:You are welcome, Maria.I'm glad that I was able to help.If you have any other questions, please open a new ticket and we will gladly help you there. Susanne Schilk-Bluemel Zoom IntegrationClosed   Amelia   Updated August 9, 2023 at 12:39pm   4 Most recent comment from Uroš Jovanović:Hello Susanne, Thank you for the credentials. The issue is that you added the same value for the Client ID and Client Secret values. You need to copy the values that are seen below (This is from our ... Dudli Tibor Show categoriesClosed   Amelia   Updated August 9, 2023 at 11:35am   2 Most recent comment from Uroš Jovanović:Hello Dudli,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Dudli Tibor Extras per employeeClosed   Amelia   Updated August 9, 2023 at 11:26am   2 Most recent comment from Marko Davidović:Hello Dudli, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Extras are tied to services not to employees so what you want to achieve is no possible ... James PRO VERSIONClosed   Amelia   Updated August 9, 2023 at 9:54am   2 Most recent comment from Stefan Petrov:Hello James,thanks for reaching out to us.Our apologies for the inconvenience. We are sorry to hear that you are experiencing issues with Amelia.If you do not see your packages option, please try to r ...