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Public Tickets

Felipe Booking slots dissapears after 1st customer appointmentClosed   Amelia   Updated June 27, 2023 at 12:49pm   4 Most recent comment from Uroš Jovanović:Hello Felipe,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on ... Franziska Filter in Events BackendClosed   Amelia   Updated June 27, 2023 at 12:45pm   5 Most recent comment from Marko Davidović:Hello Franziska,It should be really soon. As for your purchase code we can see that it was accepted on this ticket. if you wanted to open a new one maybe it was just a temporary glitch. try again and ... Taegan Customer PanelClosed   Amelia   Updated June 27, 2023 at 11:47am   26 Most recent comment from Uroš Jovanović:Hello Taegan,Thank you for the update on this.I tested it out with the "WP Mail" mail service set up and it worked fine.Please test it out and let me know if it works or not.Looking forward to your re ... Gerhard Neinert ticket discountClosed   Amelia   Updated June 27, 2023 at 10:54am   2 Most recent comment from Marko Davidović:Hello Gerhard, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.But if this is for events you can create different tickets with different prices  for ... Steve eventsClosed   Amelia   Updated June 27, 2023 at 10:50am   2 Most recent comment from Marko Davidović:Hello Steve, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This would be a membership feature that Amelia doesn't have yet.But there may be a ... Hayley Henning NotificationsClosed   Amelia   Updated June 27, 2023 at 6:57am   2 Most recent comment from Marko Davidović:Hello Hayley, Thank you for reaching out to us.Unfortunately, no, this is only for approved status.If you have any more questions please open a new separate ticket for each question and we will gladl ... Tom Bintener Event not showing up in backendClosed   Amelia   Updated June 27, 2023 at 6:50am   15 Most recent comment from Marko Davidović:Hello Tom,Not each error is connected to Amelia.In your error log we have found errors that were tied to Amelia and those were fixed.Also on the link that you have sent us we get this notice Also whe ... Felipe Appointments not showingClosed   Amelia   Updated June 27, 2023 at 6:26am   5 Most recent comment from Marko Davidović:Hello Felipe,We are glad to hear that everything is fine now in regard to this. Also, I can see that my colleague has already responded to your ticket.If you have any more questions please open a new ... Mikhail WhatsApp message has not been sentClosed   Amelia   Updated June 27, 2023 at 6:11am   7 Most recent comment from Marko Davidović:Hello Mikhail,To be honest, we did not get the chance to take a look, but now we can see everything is working. So the most likely issue was not on our end since this was resolved.If you have any more ... Daniel Badanjak Change employee while booking package slotClosed   Amelia   Updated June 26, 2023 at 9:51pm   6 Most recent comment from Uroš Jovanović:Hello Gauthier,Thank you for reaching back out to us.I will fill in for Stanislav, we will continue or conversation on the following ticket.Looking forward to your reply on it. Dave Challenor Can I use Amelia with a children's softplay centre?Closed   Amelia   Updated June 26, 2023 at 7:36pm   2 Most recent comment from Uroš Jovanović:Hello Dave,Thank you for reaching out to us.For this purpose, I would suggest that you set up an event with different price categories, set up deposit payments, and also create a variety of events ba ... Joas Schurer Set MetaData and Description:Closed   Amelia   Updated June 26, 2023 at 2:12pm   9 Most recent comment from Uroš Jovanović:Hello Joas,Thank you for reaching back out to us and for your patience.Unfortunately, there ar currently no such options with Amelia's built-in features. You can suggest that feature on the foll ... Angelo AppointmentClosed   Amelia   Updated June 26, 2023 at 11:46am   15 Most recent comment from Uroš Jovanović:Hello Angelo,Thank you for reaching back out to us.All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email. The only way you can do this ... Ariane Gordijn Google Calendar Sync not workingClosed   Amelia   Updated June 26, 2023 at 11:35am   17 Most recent comment from Aleksandar Vuković:Hi again Ariane.Access Amelia/Notifications and click on the " Show Email Placeholders" button. Then hover over the custom field to see which one is the correct one.Click on the custom field placehold ... Bjorn Payment linkClosed   Amelia   Updated June 26, 2023 at 11:27am   8 Most recent comment from Uroš Jovanović:Hello Bjorn,If you have enabled the payment links for the specific service as well as the Stripe payment method for that specific service, the payment link placeholder will be configured by default.Do ...