As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Vishal Frontend event submissionClosed   Amelia   Updated February 21, 2024 at 10:24am   2 Most recent comment from Stefan Petrov:Hello Vishal,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,   ... Olga Amelia packages displayClosed   Amelia   Updated February 21, 2024 at 10:20am   4 Most recent comment from Stefan Petrov:Hello Olga,Thanks for the access, but i would need the admin permission. Can you please update the permissions? James Notification TranslationsClosed   Amelia   Updated February 21, 2024 at 10:18am   6 Most recent comment from Uroš Jovanović:Hello Gerhard,Glad to hear that the issue has been resolved.I will have this ticket closed now. KIRSTIE OGILVY CALENDAR AVAILABILITYClosed   Amelia   Updated February 21, 2024 at 10:06am   2 Most recent comment from Uroš Jovanović:Hello Kirstie,Thank you for reaching out to us.For that purpose, you can book "fake" appointments from the back-end and then enable the following option.Let me know if that works for you or not.Lookin ... Thang problem with Bunny.net cdnClosed   Amelia   Updated February 21, 2024 at 9:59am   2 Most recent comment from Uroš Jovanović:Hello Thang,Thank you for reaching out to us.The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in a ... Rob Bishop Amelia - Taxi booking?Closed   Amelia   Updated February 21, 2024 at 9:52am   8 Most recent comment from Aleksandar Vuković:That's a great approach, George, don't get me wrong. It just took me a while to scroll back through the ticket and see what it was about.Let me know if there's anything else I can do t ... ronnie adams google meets placeholder not in calendar descriptionClosed   Amelia   Updated February 21, 2024 at 9:39am   11 Most recent comment from Stefan Petrov:Hello ronnie,No problem, you are welcome.Please, let us know if you have any other questions. Damien Carbery Events vs Appointments for pilates classesClosed   Amelia   Updated February 21, 2024 at 9:06am   2 Most recent comment from Uroš Jovanović:Hello Damien,Thank you for reaching out to us.I would suggest that you create several services based on the duration and capacity of those services.On the Amelia/Employees/Work hours page, you can set ... Jiří Skorpion Hovorka FunctionsClosed   Amelia   Updated February 21, 2024 at 8:52am   2 Most recent comment from Stefan Petrov:Hello Jiří Skorpion,Thanks for reaching out to us.Please, find the answers below1. Is there a possibility for integration with Google ContactsCurrently, Amelia has the integration with Google Calen ... John Marrett ​Amelia Google Calendar Integration Improvements RequestedClosed   Amelia   Updated February 21, 2024 at 8:29am   5 Most recent comment from Uroš Jovanović:Hello John,Thank you for understanding and the update on this. mariano cadenas translate dashboradClosed   Amelia   Updated February 21, 2024 at 8:23am   10 Most recent comment from Stefan Petrov:Hello mariano,I'm sending the .po Spanish file via WeTransfer, so you can install this one manually in LocoTranslate. Also, some strings can be translated in the Customize section, when you selec ... Louis How to deal with clients with no email addressClosed   Amelia   Updated February 21, 2024 at 8:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You can have several users with the same mail and those appointments will show on the backend but all appointments will be tied to a first user that booke ... Rizwanul Outlook calendar not workingClosed   Amelia   Updated February 25, 2025 at 6:50pm   3 Most recent comment from Rizwanul:Hi,How can I see my client phone number in my outlook calendar.Only email addis showing there. Cheryl customer passwordClosed   Amelia   Updated February 20, 2024 at 5:20pm   18 Most recent comment from Uroš Jovanović:Hello Cheryl,Thank you for reaching out to us.Please note that your license has expired and been canceled and thus is not visible in your account.If you wish to keep using Amelia nad have premium supp ... Henriette Stripe - showing creditcard information when bookingClosed   Amelia   Updated February 20, 2024 at 3:17pm   4 Most recent comment from Stefan Petrov:Hello Henriette,Understandable, but, unfortunately,  it can't be edited. Amelia only has integration with Stripe, there are no options to change the appearance.Please feel free to search throug ...