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Public Tickets

Steven Send email to all event attendeesClosed   Amelia   Updated November 6, 2023 at 6:21am   2 Most recent comment from Marko Davidović:Hello Steven, Thank you for reaching out to us. Each customer will get event approved notification notification as soon as they book. But there is no option in Amelia that you can send them an additio ... Titus Fatal Error - 2 Weeks since my first Ticket...Closed   Amelia   Updated November 3, 2023 at 5:25pm   16 Most recent comment from Uroš Jovanović:Hello Titus,I will have this passed to our developers to have this checked and resolved for one of the updates in the future.Please let me know if you have any other questions. ronnie adams Timezone notificationsClosed   Amelia   Updated November 3, 2023 at 4:32pm   7 Most recent comment from Miloš Jovanović:Hi ronnie,Thank you for that suggestion. This is a good idea for a future option.We will perhaps add a Time Zone selection to the Customer Edit Modal itself, or as you have shown, in the "New Appoint ... Warwick Kay Block book out appointmentsClosed   Amelia   Updated November 3, 2023 at 1:44pm   2 Most recent comment from Stefan Petrov:Hello Warwick,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. Currently, clients can only select one appointment (timeslot) per boo ... Joakim Lystad Setting up a 'conversion' in Google Analytics 4Closed   Amelia   Updated November 3, 2023 at 10:50am   2 Most recent comment from Stefan Petrov:Hello Joakim,Thanks for reaching out to us.We recently updated documentation regarding Google Analytics integration with Amelia, so you can check it out on this link. Our marketing team tested the in ... miguel Change or deactivate schedules. Only available 5PMClosed   Amelia   Updated November 3, 2023 at 9:47am   2 Most recent comment from Stefan Petrov:Hello Miguel,Thanks for reaching out to us.I suppose you mean the timeslots when you say "choice of time"? This depends on the configuration of service time and employee work hours. If the service dur ... Vikram Redirect URL after successful bookingClosed   Amelia   Updated November 3, 2023 at 9:43am   2 Most recent comment from Marko Davidović:Hello Vikram, Thank you for reaching out to us.In service-edit service-settings you have option Redirect URL After Booking: But how the customer will pay on custom payment methods this is between yo ... Cyen Gift certificatesClosed   Amelia   Updated November 3, 2023 at 8:06am   3 Most recent comment from Stefan Petrov:Hello Cyen,Thanks for reaching out to us.Apologies, we don't provide support via phone. You can reach out to us only through Ticksy and some other social media platforms.We go through tickets in ... Lars notifications to gmail accounts do not workClosed   Amelia   Updated November 3, 2023 at 8:04am   2 Most recent comment from Marko Davidović:Hello Lars, Thank you for reaching out to us.We use gmail and we just did a test book and we received your notifications straight awayAlso on your screenshot we can see the notifications so we do not ... Elise Guerin gift card AmeliaClosed   Amelia   Updated November 2, 2023 at 3:46pm   4 Most recent comment from Uroš Jovanović:Hello Angel and Elise,My apologies for not being clear enough in my last response.This feature will be implemented in one of the future updates, but there is no ETA at the moment. I will have this pas ... Daniel Tyllack Packacke booking error - custom fields, notificationsClosed   Amelia   Updated November 2, 2023 at 2:46pm   11 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you very much for your patience.We have tested out the employee notifications and the custom fields seem to be rendered fine as part of the %package_appointment_details% placeholder ... Vikram Woo Commerce / Paypal Payment integrationClosed   Amelia   Updated November 2, 2023 at 12:43pm   2 Most recent comment from Stefan Petrov:Hello Vikram,Thanks for reaching out to us.There is no official integration with UPI payments and we only have core integration with WooCoomerce. While we can support the integration between Amelia an ... Jon Wilde Help with onboarding current clientsClosed   Amelia   Updated November 2, 2023 at 12:20pm   8 Most recent comment from Stefan Petrov:Hello Carlos,Thanks for the suggestion. I guess this could work, of course, if it's suitable for Jon's needs. As previously stated, you will need to "book" those appointments in advance for ... Martin Custom fieldsClosed   Amelia   Updated November 2, 2023 at 10:00am   9 Most recent comment from Stefan Petrov:Hello Martin,You'll have to execute this query on your DB: ALTER TABLE wp_amelia_custom_fields_options MODIFY COLUMN label TEXT; You'll also need to do this once you update the plugin when t ... Shantanu Baviskar One Amelia Employee is not searchable if User's Contact Role is set to Amelia ManagerClosed   Amelia   Updated November 2, 2023 at 9:17am   5 Most recent comment from Marko Davidović:Hello again Shantanu,We are glad to hear that everything is fine now and we will forward your suggestion to appropriate sector.Should you have any further inquiries, we kindly request that you open se ...