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Public Tickets

BaccUp calendar hours to be displayed in 24 hoursClosed   Amelia   Updated November 8, 2023 at 2:48pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3512751/For future referenc ... Guille Send all notifications to additional addressesClosed   Amelia   Updated November 8, 2023 at 2:15pm   4 Most recent comment from Uroš Jovanović:Hello Guille,Thank you for that.Since 30 May 2022, Google no longer supports the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and passwor ... Mariano We have terminated the license by mistake, when what we wanted was to extend the license to pro.Closed   Amelia   Updated November 9, 2023 at 11:05am   5 Most recent comment from Marko Davidović:Hello Mariano,We just got the feedback from our colleagues and they have told us that a refund has been issued to you.Should you have any further inquiries, we kindly request that you open separate ti ... Stacey Sterling Time zone and calendarClosed   Amelia   Updated November 8, 2023 at 1:07pm   2 Most recent comment from Marko Davidović:Hello Stacey, Thank you for reaching out to us.1. Amelia doesn't have any time zone settings, and it relies on WordPress' General settings. Here's how it works: All times in the back-e ... Bryan form not showing upClosed   Amelia   Updated November 8, 2023 at 12:57pm   6 Most recent comment from Stefan Petrov:Hello Bryan,My apologies, still not 100 % percent sure if i understand correctly, but, recently, with Amelia 7.0 we added the option to display multiple categories or services by using these shortcode ... Ana Martinez Agregar venta de productosClosed   Amelia   Updated November 8, 2023 at 10:54am   2 Most recent comment from Stefan Petrov:Hello Ana,Thanks for reaching out to us.Please note that the official language of our support team is English, thus I would like to apologize in advance if anything is lost in the translation since we ... Balendu Goswami Blocking a customerClosed   Amelia   Updated November 8, 2023 at 10:29am   2 Most recent comment from Marko Davidović:Hello Balendu, Thank you for reaching out to us.In role settings-customers you need to enable no show tag option like thisThen once you set this appointment as no show the customers will also get this ... Aaran Gravestock Usability suggestionsClosed   Amelia   Updated November 8, 2023 at 10:07am   2 Most recent comment from Marko Davidović:Hello Aaran, Thank you for reaching out to us.We encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. ... Ben Campbell Conditional LogicClosed   Amelia   Updated November 8, 2023 at 9:39am   2 Most recent comment from Marko Davidović:Hello Ben, Thank you for reaching out to us.Amelia does not have conditional logic as such, so most likely this can no be achieved but feel free to send us a short example of what you would like and w ... Eduardo Fonseca Employee is getting no availabilityClosed   Amelia   Updated November 8, 2023 at 8:16am   7 Most recent comment from Marko Davidović:Hello Eduardo,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Alessio Melillo more than one employee to be assigned to a serviceClosed   Amelia   Updated November 8, 2023 at 7:02am   7 Most recent comment from Marko Davidović:Hello Alessio,Unfortunately, no, our developers do not accept customization projects at the moment since they are already working on some big features and on a complete redesign of Amelia. It probab ... Mariusz Customer PanelClosed   Amelia   Updated November 8, 2023 at 6:58am   11 Most recent comment from Marko Davidović:Hello Mariusz,Unfortunately, my colleagues did not send us any feedback on what the issue was, they only told us that everything should be fine now. Should you have any further inquiries, we kindly r ... Ioannis Disable steps while booking a packageClosed   Amelia   Updated November 7, 2023 at 2:57pm   2 Most recent comment from Uroš Jovanović:Hello Ioannis,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Veronique Palomo Group booking of services events and packagesClosed   Amelia   Updated November 7, 2023 at 2:56pm   2 Most recent comment from Uroš Jovanović:Hello Veronique,Thank you for reaching out to us.Please feel free to search through our feature suggestion page, to see if someone may be already suggested this feature. If you can't see it, fe ... JUN custom notifications and reminders are not send email.Closed   Amelia   Updated November 7, 2023 at 2:31pm   22 Most recent comment from Uroš Jovanović:Hello Claudia,Thank you for that.We have responded to both of your tickets and we will respond to it again.