Since last update, my clients are not receiving the email for approved reservations. They only get the email for reservation received. So the email system is working and it is something related with the approved email
I already check the configuration and this email is checked
Since this is working on our test website with the latest version, could you please tell me in more details your configuration for the notifications and for the services so we can try to reproduce the issue - what mail service do you use, have you enabled/disabled the two options in Amelia -> Settings -> Appointments?
Although it is pretty strange that you get the pending notifications and not the approved ones. This might be due to your service configuration - so what is the minimum / maximum for the, if it is a group appointment does none of the customers get the approved notification?
Hi
Since last update, my clients are not receiving the email for approved reservations. They only get the email for reservation received. So the email system is working and it is something related with the approved email
I already check the configuration and this email is checked
Please help me
I uploaded a previous version of the plugin and it is working again.
Hello fabloria,
Since this is working on our test website with the latest version, could you please tell me in more details your configuration for the notifications and for the services so we can try to reproduce the issue - what mail service do you use, have you enabled/disabled the two options in Amelia -> Settings -> Appointments?
Although it is pretty strange that you get the pending notifications and not the approved ones. This might be due to your service configuration - so what is the minimum / maximum for the, if it is a group appointment does none of the customers get the approved notification?