Public Tickets
atws
Amelia ErrorClosed
Amelia
Updated December 18, 2019 at 9:52am
4
Most recent comment from [deleted]:Hello atws, Could you please update Amelia to its latest version? It is 2.3.2. We had a bug in the system unfortunately with Sorting the services, so maybe this is connected somehow to that. My sugg ...
m2r0
ProblemClosed
Amelia
Updated December 18, 2019 at 9:47am
15
Most recent comment from [deleted]:You are welcome. Sorry again for any inconveniences this have caused. If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Rui Duarte
Location vs roomClosed
Amelia
Updated December 18, 2019 at 8:43am
4
Most recent comment from [deleted]:You are welcome, Rui. If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Shane
Amelia plugin support / servicesClosed
Amelia
Updated December 17, 2019 at 2:56pm
6
Most recent comment from [deleted]:Hello Shane, Thank you! Glad I could help You are welcome! If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Rebecca Poole
Calandar functionClosed
Amelia
Updated December 17, 2019 at 12:30pm
4
Most recent comment from Aleksandar Vuković:Hello again Rebecca.Thank you for your suggestions. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, so we will add to our i ...
bradshaw
Client screwed up the dashboardClosed
Amelia
Updated December 17, 2019 at 10:44am
2
Most recent comment from Aleksandar Vuković:Hey bradshawThey probably scheduled an appointment as a customer, while still logged in with their account.This could only be changed from the database now.You would need to go to wp_amelia_users, and ...
Dave Clark
getting startedClosed
Amelia
Updated December 17, 2019 at 9:03am
4
Most recent comment from [deleted]:Hello Dave, Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and reso ...
Daniel
Amelia Performance on iOSClosed
Amelia
Updated December 17, 2019 at 7:19am
4
Most recent comment from Aleksandar Vuković:Hi again Daniel.We do have Web Hooks which you can use to connect through Zapier. It is good to use this option if you want to send, for example, customer’s data to some CRM platform.Unfortunately ...
Bonstudio
Amelia with woocommerce needs twice customer informationClosed
Amelia
Updated December 16, 2019 at 12:41pm
2
Most recent comment from [deleted]:Hello Bonstudio, Thank you for your purchase!The information in the Checkout page are filled in with the customer information that are taken in the steps before, so customers can only click on Conti ...
Dave Clark
getting startedClosed
Amelia
Updated December 16, 2019 at 12:33pm
2
Most recent comment from [deleted]:Hello Dave, I see that this ticket is a duplicate of another one that you opened at the same time. I've just replied there so we can continue solving the issue there and I will close this ticke ...
Eveline van Meeuwen
refundClosed
Amelia
Updated December 16, 2019 at 11:25am
2
Most recent comment from [deleted]:Hello Eveline van Meeuwen,We are sorry to hear that you don't find Amelia suitable for your business.
Do you maybe have some questions or concerns about the plugin that we can help you out wit ...
Justin
Problem with setting up email notificationClosed
Amelia
Updated December 16, 2019 at 10:29am
8
Most recent comment from Aleksandar Vuković:Hi again Justin.We'll get back to you on the other ticket soon. I can't just take over another agent's ticket, and Marija is currently looking into it.Thank you for your patience and u ...
Manfred
Multible AppointmentsClosed
Amelia
Updated December 16, 2019 at 10:15am
8
Most recent comment from Aleksandar Vuković:You're welcome, Manfred.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Best regards.
Michael Kittay-Jurdyga
Additional notificationClosed
Amelia
Updated December 16, 2019 at 8:50am
2
Most recent comment from Aleksandar Vuković:Hello MichaelThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment we only have the ne ...
Kevin Tracy
Limit appointments to one per dayClosed
Amelia
Updated December 16, 2019 at 8:40am
2
Most recent comment from Aleksandar Vuković:Hello KevinThank you for your purchase.It would be possible to restrict appointments to one per day, but I don't know if it would be feasible. You would need to set the duration of the appointme ...