Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay

Public Tickets

brenden terms of service on booking page.Closed   Amelia   Updated January 8, 2020 at 2:59pm   2 Most recent comment from Aleksandar Vuković:Hello Brenden.Sure, you need to add that as a custom field.To add a link to Terms & Conditions, you need to add the "Text Content" custom field, like this:Then, you need to add a mandatory check-box ... MK Refund after client cancel appointmentClosed   Amelia   Updated January 8, 2020 at 2:40pm   2 Most recent comment from Aleksandar Vuković:Hello Monika.Thank you for your purchase.Unfortunately, the plugin cannot automatically process the refund, so you will need to do it manually. digiden Pick Multiple DatesClosed   Amelia   Updated January 8, 2020 at 2:38pm   2 Most recent comment from Aleksandar Vuković:Hello digidenI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We are looking at adding the multiple days booking in the nea ... Laurent User right and place managementClosed   Amelia   Updated January 8, 2020 at 2:31pm   2 Most recent comment from Aleksandar Vuković:Hello Laurent.You can create a specific service for students of the school, and to use the service's ID to show it only on a certain page.However, for that to work, you would also need to add oth ... Debbie van Cleef Amelia shortcode button not visible in Beaver BuilderClosed   Amelia   Updated January 8, 2020 at 1:53pm   2 Most recent comment from Aleksandar Vuković:Hello Debbie.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you please change the theme and s ... Jrm57 Email placeholderClosed   Amelia   Updated January 8, 2020 at 1:21pm   6 Most recent comment from [deleted]:Hello Jrm57, Unfortunately, the employees can't cancel the appointments from a URL in the notifications, only the customers. Sorry if I misunderstood your question somehow. I didn't realize ... Tania & John employee loginClosed   Amelia   Updated January 8, 2020 at 1:11pm   4 Most recent comment from Aleksandar Vuković:Hi again Tania.Happy new year to you too!Well, the customer cabinet should be released tomorrow, but unfortunately, the employee cabinet won't be released for another 2 months or so, unfortunatel ... Helene Goldberg Appointment DurationClosed   Amelia   Updated January 8, 2020 at 1:08pm   6 Most recent comment from Aleksandar Vuković:Great news, Helene.I'm glad to hear that's what you were looking for.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Taylor Event IssueClosed   Amelia   Updated January 8, 2020 at 12:06pm   4 Most recent comment from Aleksandar Vuković:Hi ChristophI see you opened a separate ticket, so I'll send you the file there. Dave Clark Several issuesClosed   Amelia   Updated January 8, 2020 at 10:48am   13 Most recent comment from Aleksandar Vuković:Hi again Anthony.I logged in successfully this time, and tried to send a test e-mail. This is the response I received:It responded with the 500 Server Error.The page mentioned in the response https ... Máté Booking appointmentClosed   Amelia   Updated January 8, 2020 at 9:12am   3 Most recent comment from Aleksandar Vuković:Hello Máté, hello Stéphane.Thank you for your purchases.Have you connected your employees to the Google Calendar? If so, are the times that appear as not-available set as "busy" in the Google Ca ... Roshan Sujeebun How to create a service "yoga Course" for a duration of 1 day or 2 days course, and assign dates to the eventClosed   Amelia   Updated January 8, 2020 at 8:39am   2 Most recent comment from Aleksandar Vuković:Hello Roshan SujeebunThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.At the moment, you can on ... ronelghana Adding events on the frontendClosed   Amelia   Updated January 6, 2020 at 5:28pm   2 Most recent comment from Aleksandar Vuković:Hello ronelghanaThank you for your purchase, and for your kind words about Amelia.However, I don't quite understand what your suggestion here is. If I understood you correctly, you'd like ... Luzmar Fernandes Integration with StripeClosed   Amelia   Updated January 6, 2020 at 2:13pm   5 Most recent comment from [deleted]:Hello Luzmar Fernandes, I am sorry to hear that you have the same issue again. But, unfortunately, I can assure you that this is not a bug in our system, since no one has ever complained that they ha ... Sajedul Woo-commerce integrationClosed   Amelia   Updated January 6, 2020 at 12:50pm   2 Most recent comment from [deleted]:Hello Sajedul, Thank you for your purchase. Only one booking can be done in Amelia at once. So, unfortunately, you can't add more bookings/items to the WooCommerce cart and pay them alltogether ...