Public Tickets
eugene
How to remove 'Capacity filled' from widget?Closed
Amelia
Updated December 30, 2020 at 10:43am
2
Most recent comment from Aleksandar Vuković:Hello Eugene.Thank you for your purchase.This can only be achieved with some custom CSS. In your case, it would be this:
#am-event-1 > div.am-event-data > div.am-event-info > div:nth-child(2) > div.am ...
Roy
Event Specific CouponsClosed
Amelia
Updated December 30, 2020 at 9:12am
2
Most recent comment from [deleted]:Hello Roy, Apologies for replying late, we are not working on weekends. When you create a coupon you have options to choose for which services/events this coupon can be applied to. There are two dro ...
Roy
Transferring LicenseClosed
Amelia
Updated December 30, 2020 at 9:01am
4
Most recent comment from [deleted]:You are welcome, Roy. If you have any other questions or concerns feel free to open a new ticket and we will gladly help,
Roy
Cloning EventsClosed
Amelia
Updated December 30, 2020 at 8:42am
2
Most recent comment from Aleksandar Vuković:Hello Roy.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Our developers do have it in their "to-do" list, but unfortunate ...
Roy
No Auto UpdateClosed
Amelia
Updated December 30, 2020 at 8:15am
2
Most recent comment from Aleksandar Vuković:Hello Roy.I see you purchased the plugin from our website, so please tell me have you activated your purchase code in Amelia Settings/Activation?If so, and you're still not seeing the update, can ...
reubert
PaymentsClosed
Amelia
Updated December 26, 2019 at 8:11am
2
Most recent comment from Aleksandar Vuković:Hello reubert.Thank you for your purchase.What's the default payment method in Payment Settings? Also, under each service, there are payment settings, where you can define which payment will be u ...
Khaled Aldaoudieh
Problem Updating pluginsClosed
Amelia
Updated December 24, 2019 at 9:28am
2
Most recent comment from [deleted]:Hello Khaled, Could you please tell me which version of Amelia do you have? We had some issues with auto-updates which we fixed in version 2.2.1. If this is your case, sorry for any inconveniences t ...
masa77
Multi byte characters (Japanese) cannot be displayed correctly in custom fieldsClosed
Amelia
Updated December 23, 2019 at 4:01pm
4
Most recent comment from [deleted]:Hello masa77, The development team told me they will check this out in the next couple of days.Apologies for the waiting, but we are preparing an update with some new features and had some minor iss ...
David N
Refund RequestClosed
Amelia
Updated December 23, 2019 at 1:21pm
2
Most recent comment from Aleksandar Vuković:Hello David.Sorry to hear you don't want to use the plugin after purchase.However, I don't see any previous tickets from you - it looks llike this is your first ticket:Can you please share t ...
Evelyn Fassett
Duplicate eventsClosed
Amelia
Updated December 23, 2019 at 1:14pm
2
Most recent comment from Aleksandar Vuković:Hello EvelynI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Thank you for your suggestion, though. We carefully follow cu ...
Fatih Karlıdağ
Appointment StatusClosed
Amelia
Updated December 23, 2019 at 12:54pm
2
Most recent comment from Aleksandar Vuković:Hello Fatih.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Our developers have it in their "to-do" list, but I cannot t ...
Sachit
Amelia Stripe Payment SystemClosed
Amelia
Updated December 23, 2019 at 11:26am
2
Most recent comment from Aleksandar Vuković:Hello Sachit.Thank you for your purchase.When I check your booking form, I see customers can choose whether they are going to pay on site, or via card:If I select a card, and try to proceed without e ...
Wil
Amelia services delete services's pictureClosed
Amelia
Updated December 23, 2019 at 11:09am
2
Most recent comment from Aleksandar Vuković:Hello WilfriedSure, you simply need to go to your Media Library (from WordPress dashboard), and delete the image you used for the service. It will be removed once you refresh the page.
Dave Clark
Email notification to employeesClosed
Amelia
Updated December 23, 2019 at 9:55am
2
Most recent comment from [deleted]:Hello Dave, Apologies for replying late, we are not working on weekends. Could you please tell me which notifications are not being sent? The notifications from Amelia? If yes, please go though the ...
reubert
Category on bookingClosed
Amelia
Updated December 23, 2019 at 9:43am
2
Most recent comment from [deleted]:Hello reubert, Apologies for replying late, we are not working on weekends. I see that this is the same question you asked in your other ticket and I've just replied it there so I will close th ...