Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Hello,
Questions.
When do the reminders with the Zoom Meeting information get sent to the customer? (60 minutes? 30 minutes before?)
Is there a way to control when the notification / reminder gets sent?
Thanks,
wiL
Hello Wilfred
Unfortunately, other than standard Amelia's "Appointment Next Day Reminder", there are no other reminders for Zoom.
I have forwarded the request to our development team, and hopefully they'll be able to add it in the near future.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you Aleksandar,
I'm just following other event / class services that sends a reminder with the ZOOM meeting link 15 to 30 minutes before the event starts.
Sample
Harbour Dance Center
https://harbourdance.com/hdc-live
https://imgur.com/a/IwSqY1W
Check your inbox or junk/spam folder! You will receive an email from FitGrid (approx. 60 minutes) before the start of class with a direct link to the livestream class. If you do not get a link 15 minutes before class, please email [email protected]
Millenium Dance Complex
https://millenniumdancecomplex.com/mdc-livestream/
https://imgur.com/a/83o3hbR
You will receive an email approx. 30 minutes before the class starts, including a direct link to join!
I think this will greatly reduce the support emails of people asking us to email them the link again.
-------
Also perhaps away to trigger an email with the Zoom link to be sent to a specific attendee.
[Send Reminder Email] link
https://imgur.com/a/9iSWbQf
Thanks, wiL
Thank you wiL
I have forwarded the ticket to our development team again, so they will look into your suggestion. I'm sure they'll be able to do something about it soon, but I can't say when it will be implemented.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables