As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Vlad Cepraga events attendeesClosed   Amelia   Updated September 9, 2020 at 12:29pm   2 Most recent comment from Aleksandar Vuković:Hello VladThank you for your purchase.Unfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-around ... thomas fana Duplicate Amelia EventsClosed   Amelia   Updated September 9, 2020 at 11:11am   2 Most recent comment from Aleksandar Vuković:Hello ThomasThank you for your purchase, and for your suggestions.I will forward them to our development team, but I'll kindly ask you to add it as a feature suggestion on this page. Features ... Isabel Lapaz SMTP - Notifications not working properlyClosed   Amelia   Updated September 9, 2020 at 8:07am   6 Most recent comment from [deleted]:Hello Isabel, That is strange, could you tell me have you got any response from your hosting? Please provide me a temporary WP-admin login for your site where this happens, so we could log in and t ... Bob Jones Problems with Booking shortcodeClosed   Amelia   Updated September 8, 2020 at 5:24pm   4 Most recent comment from [deleted]:Thank you. You need to change the Text color on Background  to white, since this is the text color that will be applied to the black background. The continue/confirm button should be in the Primary ... Estefanía NotificationsClosed   Amelia   Updated September 8, 2020 at 5:10pm   4 Most recent comment from [deleted]:Hi Estefanía,Unfortunately, our developers won't have time for any customization in the near future, so we can't help out with that. You can check out the web hooks if they can help you ou ... Melanie Technical SupportClosed   Amelia   Updated September 8, 2020 at 2:00pm   2 Most recent comment from Aleksandar Vuković:Hello MelanieUnfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but until then I can offer a work-around. You can create a servic ... Raphael Nordier Change little bit booking formClosed   Amelia   Updated September 8, 2020 at 1:40pm   4 Most recent comment from [deleted]:You are welcome, Raphaël.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Khoa Nguyen Option to have tag specific email/sms notificationClosed   Amelia   Updated September 8, 2020 at 1:28pm   2 Most recent comment from [deleted]:Hello Khoa, I will add your feature request to our list. You can check out the requests here and vote for them. If you have any other questions or concerns feel free to open a new ticket and we wil ... Estefanía Front end Customer panelClosed   Amelia   Updated September 8, 2020 at 1:26pm   5 Most recent comment from [deleted]:You are welcome, EstefaniaI hope that the script will help out.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Stijn Heylen Login link on booking formClosed   Amelia   Updated September 8, 2020 at 11:47am   4 Most recent comment from [deleted]:You are welcome. I will add it as a feature request to our list. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Malcolm How to send SMS after customer bookingClosed   Amelia   Updated September 8, 2020 at 11:46am   4 Most recent comment from [deleted]:You are welcome, Malcolm.If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Tristan Knapp What happens to Amelia data when restoring Wordpress backup?Closed   Amelia   Updated September 8, 2020 at 11:24am   4 Most recent comment from [deleted]:Hello Adrian, Amelia is a WordPress plugin and as such it stores its data in the database and WordPress. There are Google and Outlook integrations for it but the appointments can be managed in Amel ... Loay Amelia email notifificationClosed   Amelia   Updated September 8, 2020 at 10:53am   6 Most recent comment from [deleted]:Are they hosted on a same server? You should ask your hosting provider about this, if the notifications work in Amelia (the test email says tthey are sent) then there is something stopping them on the ... kerim ghandri Ghandri création d'un espace membreClosed   Amelia   Updated September 8, 2020 at 10:30am   2 Most recent comment from Aleksandar Vuković:Hello kerimThank you for your purchase.I am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.One of our customers found a workar ... Gauranga Magriplis Number of Additional Persons LabelClosed   Amelia   Updated September 8, 2020 at 9:33am   2 Most recent comment from Aleksandar Vuković:Hello GaurangaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.We cannot change the logic of that option, but I will forwar ...