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Public Tickets

martin I cant use employee dashboard on my page!Closed   Amelia   Updated May 21, 2020 at 5:38pm   8 Most recent comment from [deleted]:Hello Martin, Apologies for replying a bit later. It seems like there is something blocking the access to the back-end admin to WP user with Amelia Employee user role. It can be a conflict with anot ... Enzo Buffer time after appointmentClosed   Amelia   Updated May 21, 2020 at 4:19pm   2 Most recent comment from [deleted]:Hi Enzo,Thank you for the purchase.Buffer time doesn't work like that. It will not move employee working hours. If service duration is 4 hours, and has 1 hour buffer time after the appointment, ... Simon Conway Syntax ErrorClosed   Amelia   Updated May 21, 2020 at 2:58pm   4 Most recent comment from [deleted]:Hello Simon, Please provide me a temporary WP-admin login for your site where this happens and you database access, so we could log in and take a look. We do not interfere with any data or anything e ... Souphan Keodouangkham Adding more granular time durationClosed   Amelia   Updated May 21, 2020 at 2:16pm   2 Most recent comment from [deleted]:Hello Souphan Keodouangkham, Thank you for your purchase. You need to change the time interval in the Default time slot step option in Amelia -> Settings -> General to 15 min or some other interval ... Marianne Display issues dont showClosed   Amelia   Updated May 21, 2020 at 12:46pm   7 Most recent comment from Miloš Jovanović:Hi Marianne,OK thank you for your feedback I will note this so we can check it out.Best regards. Amelia Jane Lester AmeliaClosed   Amelia   Updated May 21, 2020 at 12:11pm   2 Most recent comment from Miloš Jovanović:Hi Amelia,Thank you for your purchase.As I understand you speak about SMS notifications?Correct me if I am wrong?Best regards. rogiervdl Customer name validationClosed   Amelia   Updated May 21, 2020 at 12:10pm   4 Most recent comment from Miloš Jovanović:Hi rogiervdl,I understand you completely and I agree with you.This is something that we did not consider while implementing. I forwarded this to my team, so we can fix it for the future.Sorry for the ... Vildan Murati additional Option in Booking formClosed   Amelia   Updated May 21, 2020 at 11:20am   4 Most recent comment from [deleted]:Hello Vildan Murati,Unfortunately, different prices for services in Amelia can be achieved with using separate services or using Extras option. We are sorry to hear that you don't find Amelia ... joanne clarke request refund not what i expectedClosed   Amelia   Updated May 21, 2020 at 11:06am   2 Most recent comment from [deleted]:Hello joanne clarke,We are sorry to hear that you don't find Amelia suitable for your business.  Do you maybe have some questions or concerns about the plugin that we can help you out with or cl ... Gregory Patier email already existsClosed   Amelia   Updated May 21, 2020 at 10:30am   2 Most recent comment from [deleted]:Hello Greg, The name must be completely the same (so, everything is checked big/small letters, space, etc.) as it is saved in the database - so it must be the same as the name customers filled in th ... Kevin Website Label ChangeClosed   Amelia   Updated May 21, 2020 at 8:47am   2 Most recent comment from [deleted]:Hello Kevin,  Labels in the plugin can be changed using POEDIT or Loco Translate, for example. If you want to use POEDIT then this is the instruction: 1. Download Amelia from TMS Store 2. Unzi ... Enzo Ideal payments additionClosed   Amelia   Updated May 21, 2020 at 7:34am   2 Most recent comment from [deleted]:Hello Enzo, Thank you for your purchase. Unfortunately, iDeal payments and such payment options are not available in Stripe with Amelia. They redirect to another/their page in the payment process a ... Alexandre amelia prevents elementor from openingClosed   Amelia   Updated May 20, 2020 at 6:53pm   7 Most recent comment from Alexandre:Hello Bodgan,Thanks for taking over !i am just now realizing that i got things mixed up. i thought i was writing to 10web support when it was actually to amelia which i don't have installed on th ... masa77 "Minimum time required before booking" within 12 hours does not work on special days.Closed   Amelia   Updated May 20, 2020 at 4:35pm   2 Most recent comment from [deleted]:Hello masa77, You are welcome. Sorry to hear that. I forwarded this to the development team so they will check it out, and if it is a bug they will hopefully fix it as soon as possible.  Torben Heikel Vinther Bypass payment for free servicesClosed   Amelia   Updated May 20, 2020 at 3:44pm   4 Most recent comment from Miloš Jovanović:Hi Torben,Glad to hear that you found a solution.As for the taxes, yes you are right, and we are aware of it and we are looking for solution for the future updates.Best regards.