Public Tickets
Ashin Iqbal
Can't find Customer Panel PasswordClosed
Amelia
Updated June 24, 2020 at 11:42am
2
Most recent comment from [deleted]:Hi Ashin Iqbal,Thank you for your inquiry.In order for customer to receive a link where he will be able to setup his password you need to add %customer_panel_url% placeholder in notifications. In t ...
Jean-Sebastien
Improvement requestClosed
Amelia
Updated June 24, 2020 at 11:12am
2
Most recent comment from [deleted]:Hi Jean-Sebastien,Thank you for contacting us.If I understood right you need option on the front-end to show places that are left for the appointment? Usually if you use 'Bringing anyone with you ...
John-Lloyd Hamlet
Error purchasing with PaypalClosed
Amelia
Updated June 24, 2020 at 10:51am
6
Most recent comment from Aleksandar Vuković:You're welcome John-LloydIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Jack
A feature of AmeliaClosed
Amelia
Updated June 24, 2020 at 10:45am
20
Most recent comment from Aleksandar Vuković:Hi JackI agree with you, but unfortunately there's no way to delete tickets. I will close it, and if you need any further assistance please open a new one.
Hac
Employees are only available for back-end bookingClosed
Amelia
Updated June 24, 2020 at 10:35am
2
Most recent comment from [deleted]:Hello Hac, Unfortunately, there isn't such option for employees in Amelia with its current built-in features. You can only have separate services that will be assigned to this employee only and ...
Alexandre CAPPE
Service missing since updateClosed
Amelia
Updated June 24, 2020 at 9:02am
8
Most recent comment from [deleted]:That user was probably added a customer or an employee user role, maybe in the testing process you booked appointments while logged in, or similar. You can access your database and check the roles tha ...
Marie helene Archambault
TranslationClosed
Amelia
Updated June 24, 2020 at 8:51am
4
Most recent comment from [deleted]:Hello Marie, Could you please tell me have you replaced the .po and .mo files in Amelia with your translations? If yes, please deactivate and activate Amelia and let me know if this helped. There is ...
Alexandre CAPPE
Customer does not appear in the listClosed
Amelia
Updated June 24, 2020 at 8:38am
4
Most recent comment from [deleted]:Hello Alexandre, Thank you for the credentials. I've just replied to your other ticket so please check it out, this issue should be solved with the solution provided there, as well. If you ha ...
Sanchayita
PluginClosed
Amelia
Updated June 24, 2020 at 8:33am
4
Most recent comment from Aleksandar Vuković:Hi again SanchayitaAll employees already have a limited view in back-end, but if you want them to stop seeing others appointments, you need to download the User Role Editor plugin, with which you can ...
Marie helene Archambault
PopupClosed
Amelia
Updated June 24, 2020 at 8:04am
2
Most recent comment from [deleted]:Hello Marie, It is probably some CSS conflict, unfortunately.Could you please try adding this CSS:
.el-select-dropdown, .el-popper {
z-index: 9999 !important}
.am-modal {
z-index: 9999 !important}
...
Madhav Anand
URGENT - How to set default ?Closed
Amelia
Updated June 24, 2020 at 6:36am
5
Most recent comment from Aleksandar Vuković:Hello Madhav, hello LukeIf you have only one employee, one service and one location, you will never have the selection displayed to your customers, simply because there is no choice.When you have onl ...
Kayla Boddy
zoom linkClosed
Amelia
Updated June 23, 2020 at 5:12pm
4
Most recent comment from [deleted]:You are welcome, Kayla. Glad to see that the issue is gone. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Tomoe
How can I change the duration?Closed
Amelia
Updated June 23, 2020 at 4:52pm
5
Most recent comment from [deleted]:You are welcome, Tomoe. Thank you for letting us know.If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Dominique
Amelia intergration with ElementorClosed
Amelia
Updated June 23, 2020 at 4:47pm
4
Most recent comment from [deleted]:You are welcome, Dominique. Regarding first point, I am not sure what exactly do you need, but Amelia uses admin-ajax calls for taking data from the server and showing them on the front-end. This is ...
Midhun Mohan
Needs a refundClosed
Amelia
Updated June 24, 2020 at 11:43am
9
Most recent comment from [deleted]:Hello Midhun Mohan,Please check you email address [email protected], Paddle responded to the email I sent regarding your refund request and they sent the refund information, so please check th ...