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Public Tickets

Noria SOUMBOU shortcode note working with elementorClosed   Amelia   Updated May 15, 2020 at 5:10pm   2 Most recent comment from [deleted]:Hello Noria, Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and res ... Jesse Lavender Amelia not showing via shortcodeClosed   Amelia   Updated May 15, 2020 at 2:27pm   4 Most recent comment from [deleted]:Hello Jesse, Thank you. No worries. Could you please tell me have you tried deactivating your other plugins to see if it is maybe a conflict with one of them? Please provide me a temporary WP-admi ... Arlene Calendar FormattingClosed   Amelia   Updated May 15, 2020 at 1:31pm   2 Most recent comment from [deleted]:Hello Arlene, Thank you for your purchase. When you create a service that has a maximum capacity greater than 1 you can choose if you want this option Bringing anyone with you to be enabled or disab ... Bérengère GODÉ Redirection Calendrier après paiement WooCommerceClosed   Amelia   Updated May 15, 2020 at 12:25pm   9 Most recent comment from Aleksandar Vuković:Ah, I see NabilThank you for helping me out.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Georgia Ferguson Customize Order Details emailClosed   Amelia   Updated May 15, 2020 at 12:19pm   2 Most recent comment from [deleted]:Hello Georgia, Unfortunately, there aren't options to change the information on the receipt in Amelia. Those information are the same as on the cart/checkout page, so if you want you can remov ... Nicholas Bozzo Appointment NotificationsClosed   Amelia   Updated May 15, 2020 at 11:13am   9 Most recent comment from [deleted]:Hello crackalackmusic, Glad to see that it works. No, I haven't changed anything, just created a test employee and connected it to my Google calendar. Please be sure that you save an Event i ... Bill Moffatt Google Calendar SyncClosed   Amelia   Updated May 15, 2020 at 11:10am   9 Most recent comment from [deleted]:Hello heroseven7, If the events in the employees' Google calendars are with status Busy and the option Remove Google Calendar Busy Slots  in Amelia -> Settings -> Google calendar settings is ... Sajan Nair Redirect URIClosed   Amelia   Updated May 15, 2020 at 11:05am   4 Most recent comment from [deleted]:Hello Sajan Nair, You are welcome.Please contact your hosting about that, let them know that you are having issues with accessing your database. This can be the cause that your website is not perfor ... Amit IntegrationClosed   Amelia   Updated May 15, 2020 at 10:03am   4 Most recent comment from Aleksandar Vuković:Hello AmitIt shouldn't cost you anything.You can take a look at Zapier's pricing - there's a FREE option I see there, so up to 5 ZAPs it should be cost-free. Georgia Ferguson Skip confirmation page?Closed   Amelia   Updated May 15, 2020 at 9:25am   8 Most recent comment from [deleted]:Hello Georgia, Thank you for letting us know. We aren't aware of that behavior as we set the integration to work with WooCommerce in the way Amelia prices are seen in the whole process, but it ... Candice Recurring BookingsClosed   Amelia   Updated May 15, 2020 at 7:03am   15 Most recent comment from Aleksandar Vuković:Hello Georgia.Sure, here you go:Please access this script: ../wp-content/plugins/ameliabooking/src/Infrastructure/WP/Integrations/WooCommerce/WooCommerceService.php and comment line 604, in the "addTo ... Enzo Failed to save cron eventClosed   Amelia   Updated May 14, 2020 at 5:17pm   26 Most recent comment from [deleted]:Great, Enzo Thanks for letting me know and I am really glad to see the issues that you had are gone and you can go on with your website nowbest of luck with your business!You are welcome! Don't ... Batiste Google agendaClosed   Amelia   Updated May 14, 2020 at 3:05pm   12 Most recent comment from [deleted]:Hello Batiste, There isn't a possibility to have two strings on the front-end for one string in the back-end, unfortunately. This is one string in the po/mo files and you can't have two var ... Brian Knechtly Google Calendar IntegrationClosed   Amelia   Updated May 14, 2020 at 12:33pm   2 Most recent comment from [deleted]:Hello Brian, No, you don't need to have a GSuite for the Google sync in Amelia. Just a regular Google account. You can follow the instructions that are provided in our documentation to sync Amel ... Damian Shaw Couple of setup issuesClosed   Amelia   Updated May 14, 2020 at 11:33am   4 Most recent comment from Aleksandar Vuković:Hello DamianI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Thank you for your suggestion. We carefully follow customers ...