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Public Tickets

heroseven7 How can i mark an appointment as absence?Closed   Amelia   Updated August 26, 2019 at 9:57am   5 Most recent comment from Miloš Jovanović:Hi OK I will add your suggestion in our TODO list for the future updates.Thank you for your feedback.Best regards. mjfitzpatrick EventsClosed   Amelia   Updated August 26, 2019 at 9:51am   2 Most recent comment from Aleksandar Vuković:Hello mjfitzpatrick.Thank you for your purchase.You should already have an active Stripe account. Amelia doesn't have any payment engines, but instead connects to your existing Stripe account.Ha ... Chad Brown Problem with Time Zone (On Client End & Exclusive to Single Repeated Case))Closed   Amelia   Updated August 26, 2019 at 9:39am   8 Most recent comment from Miloš Jovanović:Hi Chad,Thank you for your feedback.Hope that everything will work fine.Best regards. klaaba Money RefundClosed   Amelia   Updated August 26, 2019 at 9:29am   2 Most recent comment from Miloš Jovanović:Hi Klaus,Thank you for your purchase. Sorry to hear that you do not want to use our product after purchase, and sorry for late response, we are not working on weekends. As I can see your other ticke ... Theis Abildskov Notification timerClosed   Amelia   Updated August 26, 2019 at 7:23am   3 Most recent comment from Aleksandar Vuković:Hello Theis.Sorry for the late response.I am sorry to disappoint you, but at the moment, the only available notifications are the ones you can see under SMS Notifications. Currently, you're only ... Didin Error add eventClosed   Amelia   Updated August 23, 2019 at 12:03pm   4 Most recent comment from Miloš Jovanović:HI Didin.OK I can see the 502 Bad Gateway error ( attachment) This is actually the "502 Bad Gateway error", and it means that one server on the internet received an invalid response from another ... Brian Booking Plugin Saying I Don't Have Category/Service/Employee SetupClosed   Amelia   Updated August 23, 2019 at 11:43am   4 Most recent comment from Michael:I experience the same issue, also after clearing the cache. Any idea how to solve it?Michael Tristan Stripe recurring paymentsClosed   Amelia   Updated August 23, 2019 at 10:48am   2 Most recent comment from Miloš Jovanović:HI Tristan,Thank you for your purchase.Sorry to disappoint you but unfortunately we do have recurring appointments at the moment, this will be included in the major update for the future releases.As ... Pawel Customize fields on EventClosed   Amelia   Updated August 23, 2019 at 9:07am   11 Most recent comment from Aleksandar Vuković:Hi again Ronnie.Sorry about that - you simply need to log into your account on our store and download the .zip file after a new update has been released.The credentials for the store have been sent ... Temper Making a field requiredClosed   Amelia   Updated August 23, 2019 at 8:54am   6 Most recent comment from Aleksandar Vuković:Hello Temper.Sorry to disappoint you, but unfortunately something like this cannot be done with the plugin's built in features.To do this would require customizing the code of the plugin, which i ... Julie Hubrecht couponsClosed   Amelia   Updated August 23, 2019 at 8:48am   6 Most recent comment from Aleksandar Vuković:Great news, Julie.Thanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. Temper Customer Privacy - restricting Amelia Managers from seeing certain customers appointmentsClosed   Amelia   Updated August 23, 2019 at 8:09am   2 Most recent comment from Aleksandar Vuković:Hello Temper.The “Amelia Manager” role has almost the same permissions as an “Administrator” role, but with a few important differences. A manager is allowed hide but not delete anything, a m ... Andreas AmeliaClosed   Amelia   Updated August 23, 2019 at 7:48am   11 Most recent comment from Aleksandar Vuković:Hey Andreas.Sure, you can revert to a previous version just like you'd update it. I'll attach 2.0.1 here, I'll just mark the response private, so only you and us will be able to see it. ... Samuelfortier4581 All my services got deletedClosed   Amelia   Updated August 22, 2019 at 2:21pm   23 Most recent comment from Miloš Jovanović:HI Sam,Glad to hear that.If you have any more questions feel free to open a new ticket, we will gladly help.Have a great day !Best regards. Lucinda how to get all features after purchaseClosed   Amelia   Updated August 22, 2019 at 1:01pm   6 Most recent comment from Aleksandar Vuković:Glad to hear the issue was resolved Lucinda.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Tiffany - if you're still having issues ...