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Public Tickets

Tim Moran Setting up mailgun for notificationsClosed   Amelia   Updated June 22, 2020 at 2:44pm   2 Most recent comment from Miloš Jovanović:HI Tim,Thank you for your purchase.Sorry for late response and not reaching you sooner, we are not working on weekends.If you have any more questions feel free to open a new ticket, we will gladly he ... Mark Exell error when try to add a service categoryClosed   Amelia   Updated June 22, 2020 at 2:08pm   2 Most recent comment from Miloš Jovanović:HI Mark,Thank you for your purchase.Sorry for late response, we are not working on weekends.Can you please tell me did you follow these steps from our guide. https://wpamelia.com/quickstart/Also, pl ... Mickael buttonClosed   Amelia   Updated June 22, 2020 at 2:06pm   4 Most recent comment from Miloš Jovanović:Hi Mickael,Sorry for late response, we are not working on weekends.The closest booking form like you mentioned is when using [ameliacatalog] shortcode The customer will choose category, then service ... kevingbishop Recent UpdateClosed   Amelia   Updated June 22, 2020 at 1:28pm   2 Most recent comment from Miloš Jovanović:HI kevingbishop,Thank you for your purchaseYou can check our changelog on this linkhttps://wpamelia.com/changelog/Best regards. Remko Sieben Buffer time + duration of appointmentsClosed   Amelia   Updated June 22, 2020 at 1:27pm   2 Most recent comment from [deleted]:Hello Remko, This will be possible if you change the Default time slot step option in Amelia -> Settings -> General to some shorter interval, like for example 15 min as this option applies to all t ... Grim Long Errors on second siteClosed   Amelia   Updated June 22, 2020 at 1:25pm   5 Most recent comment from [deleted]:You are welcome, Grim. Apologies for replying late, we are not working on weekends. Thank you for the thoroughly explanation, I will forward it to our development team so they can check it out.  Markus Woocommerce PaymentClosed   Amelia   Updated June 22, 2020 at 12:56pm   4 Most recent comment from Miloš Jovanović:HI Markus,Glad to hear that Aleksandar was able to help.If you have any more questions feel free to open a new ticket, we will gladly help.Have a great day!Best regards. Sharzon Ahmed Add to CartClosed   Amelia   Updated June 22, 2020 at 12:32pm   2 Most recent comment from [deleted]:Hello Sharzon Ahme,It isn't possible to book multiple services/appointments at once in Amelia with its current built-in features. It is possible to book Recurring Appointments from the latest ... kevin Link (URL) in FieldClosed   Amelia   Updated June 22, 2020 at 12:18pm   4 Most recent comment from [deleted]:You are welcome, Kevin. If you have any other questions or concerns feel free to open a new ticket and we will gladly help.  Tristan Knapp Hide Activation Key?Closed   Amelia   Updated June 22, 2020 at 10:00am   2 Most recent comment from [deleted]:Hello Tristan, Apologies for replying late, we are not working on weekends.  Hiding activation setting is done in your database. When you access your database, please open the wp_options table and ... Chris Hully Google SMTPClosed   Amelia   Updated June 22, 2020 at 9:50am   4 Most recent comment from [deleted]:Hello Chris, Apologies for replying late, we are not working on weekends. Glad to see SMTP works now. You need to add placeholders for Zoom to the Message field for email notifications on the Amel ... Uimmigrate Inc datesClosed   Amelia   Updated June 22, 2020 at 9:45am   2 Most recent comment from [deleted]:Hello Mahmoud, Thank you for your purchase and apologies for replying late, we are not working on weekends. Please check the settings in your General settings, what is the time interval you set for ... Marina Maliniak Page speed issueClosed   Amelia   Updated June 22, 2020 at 9:18am   8 Most recent comment from [deleted]:Hello Marina,Apologies for replying late, we are not working on weekends. Unfortunately, there isn't anything that can be done in Amelia to optimize the speed of the page where it is loaded. Am ... Carlos Configuration options are not displayed in servicesClosed   Amelia   Updated June 22, 2020 at 9:00am   2 Most recent comment from Aleksandar Vuković:Hello CarlosThank you for your purchase, and sorry for the inconvenience.Did you maybe change "Minimum time required before booking" to 10, 12 or 15 minutes in Amelia Settings/General? If you did, ple ... Tayab Generating error on create serviceClosed   Amelia   Updated June 22, 2020 at 8:58am   25 Most recent comment from Tayab:Yes sure, thanks.